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Added 13 mins ago
CK
Senior Manager, Financial Information and Control
Circle K
Laval, QC
- Full-time
…role in the company. The main responsibilities of the senior manager within this group are as…
Added 13 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 13 mins ago
Facility Patient Care Manager
Winnipeg Regional Health Authority
Winnipeg, MB
The Facility Patient Care Manager is responsible for safe and effective clinical health services delivery and facility operations for a site/local geographical area when the health services…
Added 13 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 13 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 13 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 13 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 13 mins ago
General Duty Nurse (N2) - Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 hour ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
This role combines hands-on delivery, client leadership, and team development. As a Manager, you will be responsible for structuring complex problems, guiding teams, and working directly…
Added 1 hour ago
M
Senior Data Analyst I, Product
Mistplay
Toronto, ON
- Full-time
Mistplay est l'application de fidélité n°1 pour les joueurs mobiles. Notre communauté de millions de joueurs mobiles engagés utilise Mistplay pour découvrir de nouveaux jeux et gagner des…
Added 1 hour ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Mistplay est l'application de fidélité n°1 pour les joueurs mobiles. Notre communauté de millions de joueurs mobiles engagés utilise Mistplay pour découvrir de nouveaux jeux et gagner des…
Added 1 hour ago
T
Senior IT Developer
TD
London, ON · Toronto, ON · Mississauga, ON
- Full-time
…Contact Centre, ATM and Customer Assistance have come together to support a shared services…
Added 1 hour ago
J&
Spécialiste clinique en échographie - Ultrasound Clinical Specialist - (Montreal, QC) - Johnson & Johnson MedTech, L'électrophysiologie
Johnson & Johnson Innovative Medicine
Markham, ON · Montreal, QC
- Full-time
Added 1 hour ago
C
Audit Manager, Technology Operations & Security
CIBC
Toronto, ON
- Full-time
…controls for CIBC and outsourced technology environments. You'll support Internal Audit groups by ensuring suitable coverage of technology risk within the audit universe, providing…
Added 1 hour ago
B
Mortgage Specialist
BMO
Hamilton, ON
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 1 hour ago
B
Market Leader Financial Planning
BMO
Toronto, ON
- Full-time
Added 1 hour ago
B
Mortgage Specialist
BMO
North Bay, ON
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 1 hour ago
B
Mortgage Specialist
BMO
Belleville, ON
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 1 hour ago
B
Mortgage Specialist
BMO
Waterloo, ON
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 1 hour ago
B
Mortgage Specialist
BMO
Peterborough, ON
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 1 hour ago
B
Mortgage Specialist
BMO
Sudbury, ON
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 1 hour ago
B
Mortgage Specialist
BMO
Sault Ste. Marie, ON
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 1 hour ago
B
Mortgage Specialist
BMO
Brantford, ON
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 1 hour ago
B
Mortgage Specialist
BMO
Cambridge, ON
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…
Added 1 hour ago
B
Mortgage Specialist
BMO
Kitchener, ON
- Full-time
…reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full…

WCG Services

Team Lead - Fixed Term

Kelowna, BC, Canada

Competitive salary range of $65,000 - $70,000 per year · Full-time

Apply About employer

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Job details

Pay: Competitive salary range of $65,000 - $70,000 per year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

Location: Kelowna

Status: 6 months Fixed Term

About The Role

As a WorkBC Team Lead, you will play a key role in leading day-to-day centre operations, supporting staff, and ensuring high-quality, accessible services for clients and communities. This position combines people leadership, operational oversight, and direct client support, requiring strong communication, problem-solving, and collaboration skills to drive service excellence and achieve performance goals.

What You'll Do

Ensure strong, clear, and open communication while working with staff, leadership, employers, service providers, and community partners to support integrated service delivery
Maintain and ensure accountability is in place while implementing a person-centred, culturally safe and inclusive focus
Supervise and support Centre staff with the day-to-day service delivery in the WorkBC Centre. Act as backup for Centre Manager as needed
Assist with all new staff recruiting, onboarding, and training according to the role requirements and WCG process
Responsible for one-to-one meetings with staff to help with coaching, training or case conferencing and then provide feedback to staff and update Centre Manager and Regional Manager
Assist with staff probationary and annual performance reviews in alignment with WCG’s performance management framework
Create a day-to-day environment of strong cross-functional team performance, ensuring effective coordination throughout the team
Facilitate and support WCG and WorkBC’s vision and goals, including meaningful employment outcomes for clients
Help guide and support team members with their training plans and any 1-1 follow up as required to assist with Key Performance Measures (KPMs) and report any updates to the Centre Manager and/or Regional Manager weekly

Qualifications

What you bring

Previous supervision experience

The Team Lead must demonstrate experience using strong leadership and communication skills in supervising a team of 10 or less
These skills should include the delivery of performance feedback and performance management practices

Must successfully meet all criminal record processes as identified by both the Ministry and WCG
Solid understanding of confidentiality and other professional codes of conduct
Excellent communication, diplomacy, interpersonal, teamwork, problem solving and multi-tasking skills
Computer software knowledge and skill at using Microsoft Office Suit

Preferred Criteria

Previous experience working in WorkBC or employment focused programs
Knowledge of the local labour market, community resources, government social service programs, job search techniques, career development and issues related to the unemployed
Post-secondary certificate, degree, or diploma in a relevant field (e.g. career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management), preferred
Preferred bilingual in French and English or a second language also considered an asset
CCDP Preferred

For complete job requirements, see the full Job Description here

Additional Information

What we offer

Competitive salary range of $65,000 - $70,000 per year
Comprehensive and flexible health and dental benefits
RRSP Matching program of 2.5% base earnings
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

ICWCGWORKBCKEL

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply About employer

More about this job

Responsibilities

Lead day-to-day WorkBC Centre operations, supervise and coach staff, and support recruitment, onboarding, training, and performance reviews. Coordinate with clients, employers, service providers, and community partners to deliver inclusive, high-quality services and help the team achieve employment outcomes and performance measures.

Requirements

Previous supervisory experience leading a team of 10 or fewer is required, along with strong communication, leadership, feedback, and performance-management skills. Candidates should have professional confidentiality practices, Microsoft Office skills, and the ability to pass required criminal record processes; experience in employment programs and relevant post-secondary education are preferred.

Skills

Team Leadership
Staff Supervision
Communication
Performance Management
Coaching
Training
Recruitment and Onboarding
Operational Oversight
Client Support
Problem-Solving
Teamwork
Multitasking
Microsoft Office
Case Conferencing
Community Partnership

Benefits

Health and Dental Benefits
RRSP Matching
Learning and Development Opportunities
Paid Time Off
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

WorkBC
Employment Services
Team Leadership
Staff Supervision
Centre Operations
Person-Centred Services
Cultural Safety
Inclusive Service Delivery
Recruitment
Onboarding
Staff Training
Performance Management
Performance Feedback
Case Conferencing
Key Performance Measures
Client Support
Employment Outcomes
Labour Market
Community Resources
Government Social Services
Job Search Techniques
Career Development
Microsoft Office
Confidentiality
Criminal Record Check
CCDP

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