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Added 15 mins ago
V
Gestionnaire des opérations éoliennes - Dégélis, QC (Degelis, Quebec, CA, G5T 0C1)
Vestas
Dégelis, QC
- Full-time
Expérience en coaching et mobilisation d’équipes
Added 46 mins ago
TN
Dairy Sales Representative, Central Alberta
Trouw Nutrition
Olds, AB
- Full-time
WHAT ARE WE LOOKING FOR? We are looking for a Dairy Sales Representative to join our growing Dairy Sales team and partner with an established and growing customer base of valued local dairy…
Added 1 hour ago
DB
Part Time Bridal Sales
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Dartmouth, NS
- $16 to $22.32 CAD / hour
- Part-time
The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing…
Added 1 hour ago
DB
Part Time Bridal Sales
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Woodbridge, ON
- $16 to $25.8 CAD / hour
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Added 2 hours ago
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Account Executive
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Toronto, ON
- Full-time
Experience selling SaaS products, ideally at an ACV of $15-$25k with a 30-45 day sales cycle
Added 3 hours ago
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Post Office Assistant - Term -
Canada Post / Postes Canada
Colombier, QC
- Temporary
…currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 3 hours ago
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Seasonal Store Lead
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- Part-time
We’re hiring! Mastermind Toys has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the…
Added 3 hours ago
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Contract Inside Sales Representative
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Milton, ON
- Contract
· 1-3 years field sales or inside sales/customer service experience
Added 3 hours ago
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Retail Customer Service Representative
African Lion Safari
Cambridge, ON
- Full-time
…take pride in their job and want to make a difference in the customer service industry. These employees will have a positive impact on our guests by demonstrating kindness, sincerity, and…
Added 3 hours ago
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Added 4 hours ago
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…across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and…
Added 7 hours ago
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Business Development Representative - Entry Level
Avantier Inc.
Toronto, ON
- $60,000 to $80,000 CAD / year
- Full-time
Sales internship, customer service experience, retail, or business experience
Added 7 hours ago
T
District Manager - Palm Springs / San Diego
Towne
NB · Chiasson Office, NB
- Full-time
Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver…
Added 8 hours ago
TC
Overnight Mobile Patrol Security Guard
Trico Communities
AB · Calgary, AB
- Full-time
As a representative of Trico communities, the Mobile Patrol Security Guard is expected to consistently demonstrate the organization’s core values of Trust, Respect, Integrity, Community and…
Added 9 hours ago
AS
Customer Service Rep. - Atomic NA, Specialty & Key Accounts
Amer Sports
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- Other
The Bilingual Customer Service Representative is a customer advocate within the Customer Service team that works to enhance a strong relationship with our specialty and key account dealers,…
Added 9 hours ago
Member Services Representative - Newton Branch
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Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much…
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Customer Service Representative
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Clarenville, NL
- Part-time
As a Customer Service Representative, you will enjoy:
Added 11 hours ago
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Winter Co-op 2027 - Product Designer
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Toronto, ON · Waterloo, ON
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Experience with user research, usability testing, or customer journey mapping.
Added 12 hours ago
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Eastern Toronto and Ontario East Sales Representative
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Toronto, ON · Greater Toronto Area, Canada
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In-depth exploration for new customer opportunities
Added 13 hours ago
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BANKING ADVISOR
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Added 14 hours ago
LM
Commission Sales
Luftstrom Manufacturing Inc.
Waterloo, ON
- Full-time
We are seeking an independent sales representative on a commission-only basis, with no base salary, to develop new business and build long-term customer relationships.
Added 16 hours ago
DF
Part Time Sales Representative | Park Place
Decisive Farming by TELUS Agriculture
Barrie, ON
- Part-time
Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
Added 16 hours ago
DF
Full & Part Sales Representative | Ottawa
Decisive Farming by TELUS Agriculture
Ottawa, ON · Nepean, ON
- Part-time
Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
Added 16 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Ottawa, ON
- $17.6 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 16 hours ago
J
Supervisor, Wastewater Treatment
Jobbe
Timberlea, NS
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…mechanical, electrical, plumbing, or instrumentation training and experience may be…

WCG Services

Team Lead - Fixed Term

Kelowna, BC, Canada

Competitive salary range of $65,000 - $70,000 per year · Full-time

Apply About employer

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Job details

Pay: Competitive salary range of $65,000 - $70,000 per year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

Location: Kelowna

Status: 6 months Fixed Term

About The Role

As a WorkBC Team Lead, you will play a key role in leading day-to-day centre operations, supporting staff, and ensuring high-quality, accessible services for clients and communities. This position combines people leadership, operational oversight, and direct client support, requiring strong communication, problem-solving, and collaboration skills to drive service excellence and achieve performance goals.

What You'll Do

Ensure strong, clear, and open communication while working with staff, leadership, employers, service providers, and community partners to support integrated service delivery
Maintain and ensure accountability is in place while implementing a person-centred, culturally safe and inclusive focus
Supervise and support Centre staff with the day-to-day service delivery in the WorkBC Centre. Act as backup for Centre Manager as needed
Assist with all new staff recruiting, onboarding, and training according to the role requirements and WCG process
Responsible for one-to-one meetings with staff to help with coaching, training or case conferencing and then provide feedback to staff and update Centre Manager and Regional Manager
Assist with staff probationary and annual performance reviews in alignment with WCG’s performance management framework
Create a day-to-day environment of strong cross-functional team performance, ensuring effective coordination throughout the team
Facilitate and support WCG and WorkBC’s vision and goals, including meaningful employment outcomes for clients
Help guide and support team members with their training plans and any 1-1 follow up as required to assist with Key Performance Measures (KPMs) and report any updates to the Centre Manager and/or Regional Manager weekly

Qualifications

What you bring

Previous supervision experience

The Team Lead must demonstrate experience using strong leadership and communication skills in supervising a team of 10 or less
These skills should include the delivery of performance feedback and performance management practices

Must successfully meet all criminal record processes as identified by both the Ministry and WCG
Solid understanding of confidentiality and other professional codes of conduct
Excellent communication, diplomacy, interpersonal, teamwork, problem solving and multi-tasking skills
Computer software knowledge and skill at using Microsoft Office Suit

Preferred Criteria

Previous experience working in WorkBC or employment focused programs
Knowledge of the local labour market, community resources, government social service programs, job search techniques, career development and issues related to the unemployed
Post-secondary certificate, degree, or diploma in a relevant field (e.g. career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management), preferred
Preferred bilingual in French and English or a second language also considered an asset
CCDP Preferred

For complete job requirements, see the full Job Description here

Additional Information

What we offer

Competitive salary range of $65,000 - $70,000 per year
Comprehensive and flexible health and dental benefits
RRSP Matching program of 2.5% base earnings
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

ICWCGWORKBCKEL

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply About employer

More about this job

Responsibilities

Lead day-to-day WorkBC Centre operations, supervise and coach staff, and support recruitment, onboarding, training, and performance reviews. Coordinate with clients, employers, service providers, and community partners to deliver inclusive, high-quality services and help the team achieve employment outcomes and performance measures.

Requirements

Previous supervisory experience leading a team of 10 or fewer is required, along with strong communication, leadership, feedback, and performance-management skills. Candidates should have professional confidentiality practices, Microsoft Office skills, and the ability to pass required criminal record processes; experience in employment programs and relevant post-secondary education are preferred.

Skills

Team Leadership
Staff Supervision
Communication
Performance Management
Coaching
Training
Recruitment and Onboarding
Operational Oversight
Client Support
Problem-Solving
Teamwork
Multitasking
Microsoft Office
Case Conferencing
Community Partnership

Benefits

Health and Dental Benefits
RRSP Matching
Learning and Development Opportunities
Paid Time Off
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

WorkBC
Employment Services
Team Leadership
Staff Supervision
Centre Operations
Person-Centred Services
Cultural Safety
Inclusive Service Delivery
Recruitment
Onboarding
Staff Training
Performance Management
Performance Feedback
Case Conferencing
Key Performance Measures
Client Support
Employment Outcomes
Labour Market
Community Resources
Government Social Services
Job Search Techniques
Career Development
Microsoft Office
Confidentiality
Criminal Record Check
CCDP

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