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Added 3 mins ago
M
Advisor Onboarding Associate
Manulife
Toronto, ON · Burlington, ON
- Full-time
Post-secondary degree or diploma in Business, Finance, Administration, or a related field.
Added 3 mins ago
JO
Outside Sales- Parts & Service- Refuse Equipment
Jetstream of Houston
Concord, ON
- Full-time
The Parts and Service Support Representative - Refuse (“PSSR”) is responsible for driving parts and service sales growth for our refuse product lines within the territory. This role will…
Added 3 mins ago
GM
Principle Software Engineering – Continuous Integration & Quality Gating
General Motors
Markham, ON
- Full-time
…manifests, missing artifacts, and test environments that are not representative of the target vehicle…
Added 17 mins ago
S
CORE HCM Lead, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
…in Business, Human Resources, Information Systems or related field, plus a minimum of five to seven (5 - 7) year’s recent, related experience in HR, including experience in a complex health…
Added 18 mins ago
AF
Sales Representative - Vancouver Island
Arla Foods Inc. (Canada)
Richmond, BC
- Full-time
As a Sales Representative, you'll be responsible for managing customer relationships and driving sales within the Vancouver Island Area. You’ll visit retail stores in your territory to…
Added 32 mins ago
IW
Wealth Advisor (Mutual Funds Licensed) - Sault Ste. Marie, ON
IG Wealth Management
ON · Ontario, Canada
- Full-time
Supporting a positive client experience with an 85% focus on servicing existing clients according to the Corporate Channel service standard and 15% on growing the client base.
Added 32 mins ago
LC
Electrical Engineer/ Senior Electrical Technologist
Level Consulting Engineers Ltd.
Foothills No 31, AB · Foothills, AB
- Full-time
Level Consulting Engineers is a full-service mechanical and electrical consulting firm specializing in HVAC, plumbing, fire protection, lighting, power, communications, fire alarm, and key…
Added 34 mins ago
SE
Customer Support Representative
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Coordinating with Service Technicians on machine PDIs, setups, and service jobs, both in-house and in the field
Added 1 hour ago
M
Manager, Fund Expenses and Reporting
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- Full-time
…stakeholders including NAV agents, auditors, fund administrators, and service…
Added 1 hour ago
R
Gestionnaire de comptes (chef d’équipe), Services de pièces de rechange / Account Manager (Team Lead), Spare Parts Services
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Longueuil, QC
- Full-time
Diriger et encadrer l’équipe de gestionnaires de comptes et de représentants du service à la clientèle (CSR) afin d’assurer des mises à jour précises et ponctuelles aux clients, notamment…
Added 1 hour ago
YO
Sales Representative
YMCA of Greater Toronto
Toronto, ON
- Part-time
The Sales Representative is part of a team that ensures all key indicators of sales and customer service are met and/or exceeded. The Sales team ensures all members and potential members…
Added 1 hour ago
M
Intermediate Civil Engineer
McElhanney
Salmon Arm, BC
- Full-time
Oversee and/or complete field inspections and construction inspections to monitor the quality and progress of the work being performed
Added 1 hour ago
M
Survey Technician
McElhanney
Courtenay, BC
- Full-time
…construction projects. Within this role, you will primarily provide field survey services using conventional survey methods but will also have the opportunity to work with Remotely Piloted…
Added 1 hour ago
C
Customer Service Representative
Concept2
Kingston, ON
- Full-time
…oars, is seeking a motivated, technically inclined Customer Service Representative to join our team. This role combines front-line customer support with technical troubleshooting and…
Added 2 hours ago
Manufacturing Engineering Manager
I M P Group International Inc.
Amherst, NS
Master's degree in Engineering, or related field (preferred and considered an asset); minimally Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, related technical…
Added 2 hours ago
PG
Field Marketing Sales Executive
Publicis Groupe Holdings B.V
Montreal, QC · Baie-Comeau, QC
- Full-time
As a Field Sales Representative, you’re the most valuable person on our team, without sales we have nothing. You’ll be responsible for hunting new automotive business clients and providing…
Added 2 hours ago
Sales Specialist - Oakville
Influence Marketing
Oakville, ON
…both store associates and prospective customers alike. The Field Sales Manager will leverage relationships to aid in selling, training, and merchandising products throughout the specified…
Added 2 hours ago
I
Clinic Manager - Contract
IIPCT
Tyendinaga Mohawk Territory, ON
- Contract
…professionals and administrative staff, ensuring effective service delivery while fostering strong relationships with Indigenous community members and leaders. The role involves project…
Added 2 hours ago
JC
Business Development Director
JCB Construction Canada
Concord, ON
- Full-time
Job Title: Sales Representative – Greater Toronto Area (GTA)
Added 2 hours ago
T
Audit Manager I (Global Technology Infrastructure) (ATH 1168)
TD
Toronto, ON
- Full-time
Provide subject matter expertise and/or input to audit projects/initiatives as a representative for area of specialization identify key risks and identify opportunities where controls are…
Added 3 hours ago
Mobile Service Mechanic (Temporary Backfill) (Spry Bay)
The Government of Nova Scotia
Spry Bay, NS
…to equipment, methods and technology within the mechanical field. Strong communication skills are necessary for the times when you will be helping staff diagnose and resolve equipment…
Added 3 hours ago
Mechanic II (Automotive Repair Technician) (Year Round) (New Minas)
The Government of Nova Scotia
New Minas, NS
…to equipment, methods and technology within the mechanical field. Strong communication skills are necessary for the times when you will be helping staff diagnose and resolve equipment…
Added 3 hours ago
IH
Medical Laboratory Technologist
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 3 hours ago
P
Représentant(e) des ventes – Services alimentaires et boissons | Sherbrooke/Granby
PepsiCo
Montreal, QC · Saint-Laurent, Quebec
- Full-time
…des marques comme Pepsi, bubly et Gatorade, pour offrir un service à la clientèle de haute qualité et présenter nos produits novateurs en collaboration avec votre équipe et nos clients du…
Added 7 hours ago
PH
Senior Medical Physicist, Radiation Therapy - BC Cancer - Kamloops/Kelowna
Provincial Health Services Authority
Kelowna, BC
- Full-time
…policies, subject to terms and conditions, including a return-of-service agreement. Details will be confirmed at the time of…

WCG Services

Team Lead - Fixed Term

Kelowna, BC, Canada

Competitive salary range of $65,000 - $70,000 per year · Full-time

Apply About employer

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Job details

Pay: Competitive salary range of $65,000 - $70,000 per year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

Location: Kelowna

Status: 6 months Fixed Term

About The Role

As a WorkBC Team Lead, you will play a key role in leading day-to-day centre operations, supporting staff, and ensuring high-quality, accessible services for clients and communities. This position combines people leadership, operational oversight, and direct client support, requiring strong communication, problem-solving, and collaboration skills to drive service excellence and achieve performance goals.

What You'll Do

Ensure strong, clear, and open communication while working with staff, leadership, employers, service providers, and community partners to support integrated service delivery
Maintain and ensure accountability is in place while implementing a person-centred, culturally safe and inclusive focus
Supervise and support Centre staff with the day-to-day service delivery in the WorkBC Centre. Act as backup for Centre Manager as needed
Assist with all new staff recruiting, onboarding, and training according to the role requirements and WCG process
Responsible for one-to-one meetings with staff to help with coaching, training or case conferencing and then provide feedback to staff and update Centre Manager and Regional Manager
Assist with staff probationary and annual performance reviews in alignment with WCG’s performance management framework
Create a day-to-day environment of strong cross-functional team performance, ensuring effective coordination throughout the team
Facilitate and support WCG and WorkBC’s vision and goals, including meaningful employment outcomes for clients
Help guide and support team members with their training plans and any 1-1 follow up as required to assist with Key Performance Measures (KPMs) and report any updates to the Centre Manager and/or Regional Manager weekly

Qualifications

What you bring

Previous supervision experience

The Team Lead must demonstrate experience using strong leadership and communication skills in supervising a team of 10 or less
These skills should include the delivery of performance feedback and performance management practices

Must successfully meet all criminal record processes as identified by both the Ministry and WCG
Solid understanding of confidentiality and other professional codes of conduct
Excellent communication, diplomacy, interpersonal, teamwork, problem solving and multi-tasking skills
Computer software knowledge and skill at using Microsoft Office Suit

Preferred Criteria

Previous experience working in WorkBC or employment focused programs
Knowledge of the local labour market, community resources, government social service programs, job search techniques, career development and issues related to the unemployed
Post-secondary certificate, degree, or diploma in a relevant field (e.g. career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management), preferred
Preferred bilingual in French and English or a second language also considered an asset
CCDP Preferred

For complete job requirements, see the full Job Description here

Additional Information

What we offer

Competitive salary range of $65,000 - $70,000 per year
Comprehensive and flexible health and dental benefits
RRSP Matching program of 2.5% base earnings
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

ICWCGWORKBCKEL

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply About employer

More about this job

Responsibilities

Lead day-to-day WorkBC Centre operations, supervise and coach staff, and support recruitment, onboarding, training, and performance reviews. Coordinate with clients, employers, service providers, and community partners to deliver inclusive, high-quality services and help the team achieve employment outcomes and performance measures.

Requirements

Previous supervisory experience leading a team of 10 or fewer is required, along with strong communication, leadership, feedback, and performance-management skills. Candidates should have professional confidentiality practices, Microsoft Office skills, and the ability to pass required criminal record processes; experience in employment programs and relevant post-secondary education are preferred.

Skills

Team Leadership
Staff Supervision
Communication
Performance Management
Coaching
Training
Recruitment and Onboarding
Operational Oversight
Client Support
Problem-Solving
Teamwork
Multitasking
Microsoft Office
Case Conferencing
Community Partnership

Benefits

Health and Dental Benefits
RRSP Matching
Learning and Development Opportunities
Paid Time Off
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

WorkBC
Employment Services
Team Leadership
Staff Supervision
Centre Operations
Person-Centred Services
Cultural Safety
Inclusive Service Delivery
Recruitment
Onboarding
Staff Training
Performance Management
Performance Feedback
Case Conferencing
Key Performance Measures
Client Support
Employment Outcomes
Labour Market
Community Resources
Government Social Services
Job Search Techniques
Career Development
Microsoft Office
Confidentiality
Criminal Record Check
CCDP

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