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Added 11 mins ago
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Service Administrator
Wajax
Red Deer, AB
- Full-time
Accountable/responsible for the development of service administration and billing for both internal & external customers. Field and respond to customer inquiries.
Added 11 mins ago
AP
Pest Technician - We'll Train (Base Salary, Commission & Bonus Included)
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Added 56 mins ago
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Customer Service Representative
BMO
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- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
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Energy Management Specialist
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Review drawings and specifications for new capital projects for energy efficient design and attend related meetings as section representative
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Client Service Assistant, Private Wealth
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- Full-time
The Client Service Assistant supports one or more Investment Advisors (IAs) and IA Team and staff, and private wealth branch operations with day-to-day administration and provides…
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Customer Service Representative
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- Full-time
…in Business, Human Resources, Information Systems or related field, plus a minimum of five to seven (5 - 7) year’s recent, related experience in HR, including experience in a complex health…
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Manager, Fund Expenses and Reporting
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Added 8 hours ago
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Représentant(e) des ventes – Services alimentaires et boissons | Sherbrooke/Granby
PepsiCo
Montreal, QC · Saint-Laurent, Quebec
- Full-time
…des marques comme Pepsi, bubly et Gatorade, pour offrir un service à la clientèle de haute qualité et présenter nos produits novateurs en collaboration avec votre équipe et nos clients du…
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Senior Medical Physicist, Radiation Therapy - BC Cancer - Kamloops/Kelowna
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Kelowna, BC
- Full-time
…policies, subject to terms and conditions, including a return-of-service agreement. Details will be confirmed at the time of…
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Gestionnaire des opérations éoliennes - Dégélis, QC (Degelis, Quebec, CA, G5T 0C1)
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- Full-time
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Added 13 hours ago
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Senior Medical Physicist, Radiation Therapy - BC Cancer - Kamloops/Kelowna
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Kelowna, BC
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…policies, subject to terms and conditions, including a return-of-service agreement. Details will be confirmed at the time of…
Added 1 day ago
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Industrial Technical Representative
Eaton Corporation
Delta, BC · Kamloops, BC · Kelowna, BC
- Full-time
· Diploma or Degree from an accredited institution in Electrical Engineering Technology, Power Systems Engineering, Business or related field
Added 1 day ago
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Technical Sales Representative - Laval
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Montreal, QC
- Full-time
The Sales Representative – Back-up Power is responsible for driving new sales and revenue growth within Quebec and Atlantic Canada by proactively developing and maintaining relationships…
Added 1 day ago
WS
Team Lead - Fixed Term
WCG Services
Kelowna, BC
- Full-time
We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses…
Added 2 days ago
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Heavy Duty Technician - Fort McMurray Rotation
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Pasadena, NL
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Employment Skills Facilitator
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Technical Support Representative-Call Center
Greenworks Tools Canada
East Gwillimbury, ON
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Job Title: Technical Support Representative-Call Center
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HSE Specialist
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Employment Consultant
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Talent Pool - Journeyed Trade, Industrial Mechanic (Millwright)
SaskPower
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Location - Estevan, Saskatchewan (Boundary Dam Power Station &/or Shand Power Station)
Added 2 days ago
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Heavy Duty Field Technician
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Red Deer, AB
- Full-time
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WCG Services

Team Lead - Fixed Term

Kelowna, BC, Canada

Competitive salary range of $65,000 - $70,000 per year · Full-time

Apply About employer

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Job details

Pay: Competitive salary range of $65,000 - $70,000 per year
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

Location: Kelowna

Status: 6 months Fixed Term

About The Role

As a WorkBC Team Lead, you will play a key role in leading day-to-day centre operations, supporting staff, and ensuring high-quality, accessible services for clients and communities. This position combines people leadership, operational oversight, and direct client support, requiring strong communication, problem-solving, and collaboration skills to drive service excellence and achieve performance goals.

What You'll Do

Ensure strong, clear, and open communication while working with staff, leadership, employers, service providers, and community partners to support integrated service delivery
Maintain and ensure accountability is in place while implementing a person-centred, culturally safe and inclusive focus
Supervise and support Centre staff with the day-to-day service delivery in the WorkBC Centre. Act as backup for Centre Manager as needed
Assist with all new staff recruiting, onboarding, and training according to the role requirements and WCG process
Responsible for one-to-one meetings with staff to help with coaching, training or case conferencing and then provide feedback to staff and update Centre Manager and Regional Manager
Assist with staff probationary and annual performance reviews in alignment with WCG’s performance management framework
Create a day-to-day environment of strong cross-functional team performance, ensuring effective coordination throughout the team
Facilitate and support WCG and WorkBC’s vision and goals, including meaningful employment outcomes for clients
Help guide and support team members with their training plans and any 1-1 follow up as required to assist with Key Performance Measures (KPMs) and report any updates to the Centre Manager and/or Regional Manager weekly

Qualifications

What you bring

Previous supervision experience

The Team Lead must demonstrate experience using strong leadership and communication skills in supervising a team of 10 or less
These skills should include the delivery of performance feedback and performance management practices

Must successfully meet all criminal record processes as identified by both the Ministry and WCG
Solid understanding of confidentiality and other professional codes of conduct
Excellent communication, diplomacy, interpersonal, teamwork, problem solving and multi-tasking skills
Computer software knowledge and skill at using Microsoft Office Suit

Preferred Criteria

Previous experience working in WorkBC or employment focused programs
Knowledge of the local labour market, community resources, government social service programs, job search techniques, career development and issues related to the unemployed
Post-secondary certificate, degree, or diploma in a relevant field (e.g. career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management), preferred
Preferred bilingual in French and English or a second language also considered an asset
CCDP Preferred

For complete job requirements, see the full Job Description here

Additional Information

What we offer

Competitive salary range of $65,000 - $70,000 per year
Comprehensive and flexible health and dental benefits
RRSP Matching program of 2.5% base earnings
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

ICWCGWORKBCKEL

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Apply About employer

More about this job

Responsibilities

Lead day-to-day WorkBC Centre operations, supervise and coach staff, and support recruitment, onboarding, training, and performance reviews. Coordinate with clients, employers, service providers, and community partners to deliver inclusive, high-quality services and help the team achieve employment outcomes and performance measures.

Requirements

Previous supervisory experience leading a team of 10 or fewer is required, along with strong communication, leadership, feedback, and performance-management skills. Candidates should have professional confidentiality practices, Microsoft Office skills, and the ability to pass required criminal record processes; experience in employment programs and relevant post-secondary education are preferred.

Skills

Team Leadership
Staff Supervision
Communication
Performance Management
Coaching
Training
Recruitment and Onboarding
Operational Oversight
Client Support
Problem-Solving
Teamwork
Multitasking
Microsoft Office
Case Conferencing
Community Partnership

Benefits

Health and Dental Benefits
RRSP Matching
Learning and Development Opportunities
Paid Time Off
Work-Life Balance

Visa sponsorship

Not detected in the job text

Keywords

WorkBC
Employment Services
Team Leadership
Staff Supervision
Centre Operations
Person-Centred Services
Cultural Safety
Inclusive Service Delivery
Recruitment
Onboarding
Staff Training
Performance Management
Performance Feedback
Case Conferencing
Key Performance Measures
Client Support
Employment Outcomes
Labour Market
Community Resources
Government Social Services
Job Search Techniques
Career Development
Microsoft Office
Confidentiality
Criminal Record Check
CCDP

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