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Added 36 mins ago
A
Senior Sales Representative, HRO, Human Resources Outsourcing, Mid-Market Accounts
ADP
Burnaby, BC
- Full-time
ADP is hiring a Senior Sales Representative, HRO, Human Resources Outsourcing, Major Accounts
Added 1 hour ago
A
Senior Sales Representative, Core Major Accounts (Hunter)
ADP
Calgary, AB
- Full-time
ADP is hiring a Senior Sales Representative, Core Major Accounts (Hunter)
Added 2 hours ago
CG
Senior Investment Associate | Cash Management Group
Canaccord Genuity Group Inc.
Vancouver, BC
- $90,000 to $110,000 CAD / year
- Full-time
Support Advisors in managing pipelines, tracking client activity, and coordinating prospect engagement
Added 4 hours ago
R&
Tax Manager
Robertson & Company Ltd.
Mississauga, ON
- Full-time
Our client is a well-established public accounting firm with a strong reputation for delivering high-quality tax, audit, and advisory services to a diverse client base. The firm offers a…
Added 9 hours ago
AG
Client Budget Manager
Adelphi Group
Toronto, ON
- Full-time
We are looking for a Budget Project Manager to lead account management responsibilities and nurture client relationships. This opportunity is for someone who is excited to own all steps…
Added 9 hours ago
UO
Senior Specialist, Faculty Development
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
…and creating mutually beneficial relationships. Acts as a key representative in University-wide initiatives and external community events, on a regional, national and international…
Added 12 hours ago
NS
Health Care Social Worker B (BSW) - Social Services
Nova Scotia Health Authority
Amherst, NS
- Full-time
…and are the focus for the dynamic and interactive process of engagement, assessment, planning, intervention and evaluation. Social Workers build upon the strengths of patients/clients by…
Added 12 hours ago
R&
Senior Business Analyst - Finance Transformation
Robertson & Company Ltd.
Toronto, ON
- Contract
Client: Our client is one of Canada’s leading financial services organizations, located in the Greater Toronto Area.
Added 12 hours ago
CS
Co-op: Change & Project Management
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by…
Added 12 hours ago
CS
Co-op: Analysis & Exploitation of Info Sources
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by…
Added 13 hours ago
FH
Registered Nurse
Flemingdon Health Centre
Toronto, ON
- $38.83 to $45.96 CAD / hour
- Full-time
- On-site
…the social determinants of health with extensive community engagement. At FHC, we know that health is about much more than just the absence of disease. Our approach to community health…
Added 13 hours ago
SH
Community Mental Health Worker - Prevention and Promotion
Southern Health-Santé Sud
Notre-Dame-de-Lourdes, MB
- Full-time
Knowledge of mental health self-help and client and family engagement in mental health treatment.
Added 14 hours ago
V
Senior Director, Issuing Solutions Sales, Canada
Visa
Toronto, ON
- Full-time
…responsible for driving revenue growth, market expansion, and client adoption across Visa's Issuing Value Added Services portfolio. This role combines strategic sales leadership, payments…
Added 14 hours ago
C
Client Service Representative (Temporary)
CIBC
Virden, MB
- Part-time
…products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting…
Added 15 hours ago
C
Financial Services Representative
CIBC
Timmins, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 16 hours ago
V
Bilingual Business Development Representative (Mining) - Montreal, QC
Victaulic
Montreal, QC · Quebec, QC
- Full-time
Notre engagement envers nos employés repose sur quatre piliers :
Added 16 hours ago
QM
Shift Leader
Q2 Management
Woodstock, ON
- Full-time
This role is accountable for both operational effectiveness and inspector performance at their designated client site(s).
Added 17 hours ago
H
Specialist - SHA-Provincial-PHC & MHAS Projects
HealthCareersInSask.ca
Regina, SK
- Full-time
…to enable an innovative and positive working climate and a client-centric culture. The Specialist must work cross functionally within the portfolio and across the organization to support…
Added 17 hours ago
T
Workplace Ambassador
TD
Montreal, QC
- Full-time
…find what they need and sparking little moments of colleague…
Added 17 hours ago
SL
Bilingual Account Resolution Representative
Sun Life
Toronto, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The Account Resolution Representative (ARR) is responsible for the investigation, follow up and resolution of not-in-good-order (NIGO) transaction requests for mutual and segregated funds…
Added 17 hours ago
C
Financial Services Representative II
CIBC
Melfort, SK
- Full-time
Client Engagement – Meet with clients to understand their priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit,…
Added 17 hours ago
C
Financial Service Representative II
CIBC
Calgary, AB
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 17 hours ago
CG
Vice President, Compliance – Wealth Management
Canaccord Genuity Group Inc.
Toronto, ON
- Full-time
…CG is driven by an unwavering commitment to building lasting client relationships. We achieve this by delivering value to our individual, institutional, and corporate clients through…
Added 17 hours ago
M
Bilingual Implementation Specialist
Manulife
Halifax, NS · Montreal, QC
- Full-time
…Implementation Specialist delivers superior service to their various client and advisor groups within the Group Retirement Pension department. This role represents Manulife professionally…
Added 17 hours ago
H&
Client Ambassador - Oshawa (FT)
Hillberg & Berk
Oshawa, ON
- Full-time
As a Client Ambassador, you will be responsible for upholding the Hillberg & Berk culture and creating an environment that is committed to exceeding client’s expectations with the highest…

Closed listing

WCG Services

Team Lead - Fixed Term

Kelowna, BC, Canada

Competitive salary range of $65,000 - $70,000 per year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Competitive salary range of $65,000 - $70,000 per year
Job type: Full-time
Closing date: Sep 25, 2026
Posting language: English
Posted: Aug 26, 2026

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Original job description

Archived listing. The details below describe a past opening.

We believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.

Job Description

Location: Kelowna

Status: 6 months Fixed Term

About The Role

As a WorkBC Team Lead, you will play a key role in leading day-to-day centre operations, supporting staff, and ensuring high-quality, accessible services for clients and communities. This position combines people leadership, operational oversight, and direct client support, requiring strong communication, problem-solving, and collaboration skills to drive service excellence and achieve performance goals.

What You'll Do

Ensure strong, clear, and open communication while working with staff, leadership, employers, service providers, and community partners to support integrated service delivery
Maintain and ensure accountability is in place while implementing a person-centred, culturally safe and inclusive focus
Supervise and support Centre staff with the day-to-day service delivery in the WorkBC Centre. Act as backup for Centre Manager as needed
Assist with all new staff recruiting, onboarding, and training according to the role requirements and WCG process
Responsible for one-to-one meetings with staff to help with coaching, training or case conferencing and then provide feedback to staff and update Centre Manager and Regional Manager
Assist with staff probationary and annual performance reviews in alignment with WCG’s performance management framework
Create a day-to-day environment of strong cross-functional team performance, ensuring effective coordination throughout the team
Facilitate and support WCG and WorkBC’s vision and goals, including meaningful employment outcomes for clients
Help guide and support team members with their training plans and any 1-1 follow up as required to assist with Key Performance Measures (KPMs) and report any updates to the Centre Manager and/or Regional Manager weekly

Qualifications

What you bring

Previous supervision experience

The Team Lead must demonstrate experience using strong leadership and communication skills in supervising a team of 10 or less
These skills should include the delivery of performance feedback and performance management practices

Must successfully meet all criminal record processes as identified by both the Ministry and WCG
Solid understanding of confidentiality and other professional codes of conduct
Excellent communication, diplomacy, interpersonal, teamwork, problem solving and multi-tasking skills
Computer software knowledge and skill at using Microsoft Office Suit

Preferred Criteria

Previous experience working in WorkBC or employment focused programs
Knowledge of the local labour market, community resources, government social service programs, job search techniques, career development and issues related to the unemployed
Post-secondary certificate, degree, or diploma in a relevant field (e.g. career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management), preferred
Preferred bilingual in French and English or a second language also considered an asset
CCDP Preferred

For complete job requirements, see the full Job Description here

Additional Information

What we offer

Competitive salary range of $65,000 - $70,000 per year
Comprehensive and flexible health and dental benefits
RRSP Matching program of 2.5% base earnings
Ongoing learning and development opportunities
Generous time-off policies that promote work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork
The opportunity to do work that makes a difference!

ICWCGWORKBCKEL

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

Diversity, Equity, Inclusion and Belonging Matter

WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

Passion and Lived Experience Matter!

If you don’t quite have the above credentials but feel passionate about this role and your ability to do it successfully, please APPLY ANYWAY! Tell us in your application why you believe you would be a great fit. We believe in developing talent and have a wide range of opportunities to support passionate team members as they grow towards their employment goals.

About employer

More about this job

Responsibilities

Lead day-to-day centre operations and supervise staff to ensure high-quality, accessible employment services for clients. Responsibilities include staff coaching, performance reviews, and coordinating with community partners to achieve performance goals.

Requirements

Requires previous experience supervising a team of 10 or fewer and proficiency in Microsoft Office. A post-secondary degree in a relevant field and experience with WorkBC or employment programs are preferred.

Skills

People Leadership
Operational Oversight
Performance Management
Staff Supervision
Communication
Problem Solving
Collaboration
Recruiting
Onboarding
Coaching
Case Conferencing
Microsoft Office Suite
Diplomacy
Interpersonal Skills
Multi-tasking

Benefits

Health benefits
Dental benefits
RRSP Matching program
Learning and development opportunities
Generous time-off policies

Visa sponsorship

Not detected in the job text

Keywords

WorkBC
Employment Services
Labour Market
Vocational Rehabilitation
Social Work
Human Resources Management
CCDP
Case Management
Performance Management Framework
Key Performance Measures
Person-Centred Approach
Culturally Safe
Inclusive Service Delivery
Career Development
Government Social Service Programs

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