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We Are Social

Accounts Payable Concierge

Toronto, ON, Canada

Pay: $42,000 to $52,000 CAD / year
Job type: Full-time
Apply by: Mar 28, 2027
Experience: Experience: 2+ years of progressive accounts payable or financial operations experience.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Accounts Payable Concierge leads our AP function by overseeing daily invoice processing, employee expense reimbursements, and credit card transactions, while maintaining strong vendor relationships and enforcing policy compliance. This role combines hands-on transactional execution with high-level oversight, team support, and reporting directly to the Accounts Payable Lead.

WE ARE

A creative agency powered by social connections. That means we thrive on what's trending and creating campaigns that get people buzzing. We call it "Ideas Worth Talking About," and we're proud to have played a part in some of the most culturally relevant campaigns of the decade for brands like McDonald's, Adidas, Universal Studios, and YouTube.

WHY YOU'LL LOVE IT HERE

Work-Life Balance & Flexibility: Enjoy a modern hybrid work schedule, generous company-paid holidays, and access to meditation apps to help you recharge and keep mind and body aligned.
Health & Wellness: Stay active to support your personal fitness goals.
Our Culture & Connection: We like to laugh, live for celeb gossip, and love building community through regular group activities and team bonding events.
Global Mobility: Our Passport Program lets you explore and work from one of our 18 global offices, including Paris, Singapore, Madrid, Dubai, London, and more!
Fuel & Perks: Did we say snacks? Enjoy fully stocked healthy snacks to keep you energized throughout the day.
Impact & Growth: From carbon offsets to community kitchens, we're passionate about making a difference - and we always celebrate our wins (and learn from our losses).

YOU ARE

A nimble, detail-oriented finance professional who thrives in a fast-paced agency environment.
A collaborative, customer-service-focused partner who builds trust through attentive communication and proactive problem-solving.
A dependable operator ready to keep financial workflows smooth, accurate, and aligned with company goals.
Forward-thinking and adaptable, with a deep appreciation for culture and creative environments.
Traditional agency experience is not required, but it is a plus. What matters is your ability to combine strong financial rigor with an energetic, adaptable mindset.

What You'll Do

Service & Communication (The "Concierge" Touch)
Serve as the primary, high-touch point of contact for vendor and employee payment inquiries.
Manage Accounts Payable email inboxes, delivering prompt, helpful, and courteous communication.
Guide employees through expense reimbursement processes and system navigation.
Seamlessly guide and onboard new vendors through our payment software.
Operations & Transaction Management
Oversee timely and accurate processing of vendor invoices within Ramp.
Review corporate credit card transaction coding and employee reimbursement submissions.
Prepare weekly and ad-hoc payment runs.
Maintain complete audit trails, oversee AP filings, and manage purchase order (PO) accruals.
Perform routine reconciliations to ensure smooth data syncing between financial systems.
Vendor & Tax Compliance
Maintain accurate vendor master records and lead vendor management efforts.
Prepare and manage annual tax filings (Forms 1099/1096) and maintain W-9 records.
Monitor compliance with sales & use tax regulations.
Policy Governance & Process Improvement
Enforce adherence to agency Purchasing and Travel & Expense (T&E) policies.
Keep department leads informed on compliance issues, payment status updates, or vendor risks.
Continuously refine workflows to increase accuracy and efficiency.
Support strategic agency finance initiatives and ad-hoc accounting projects.

Requirements

Experience: 2+ years of progressive accounts payable or financial operations experience.
Education: Degree or diploma in Accounting, Finance, or Business Administration preferred.
Software & Systems: Hands-on experience with project-based financial systems and modern spend management platforms (Ramp and Workbook experience is a plus).
Excel & Google Sheets: Proficiency in data manipulation, including pivot tables, lookup formulas (VLOOKUP/XLOOKUP), and financial data reconciliation.
Tax Knowledge: Solid understanding of US/local tax requirements, specifically 1099/1096 annual reporting, W-9 collection, and sales & use tax basic rules.
Communication Skills: Excellent written and verbal communication skills with a strong customer-service focus.
Time Management: Proven ability to manage competing priorities, high transaction volumes, and tight deadlines with precision.

Benefits

WHY SHOULD YOU JOIN OUR TEAM?

At We Are Social, We Don't Just Offer a Job - we Offer a Creative Career In An Agency That Moves At The Speed Of Culture. Here's What You'll Get

We are the first, largest, most awarded socially-led creative agency in the world, connecting you to 1,300+ like-minded professionals around the world
An innovative and entrepreneurial work environment that promotes ingenuity and individuality - with the best of colleagues, and the best of clients
Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
Generous vacation starting at 3 weeks + 1 extra week during the summer and over the holidays
Agency summer days (exact policy differs per campus and agency)
Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
Dogs allowed, dedicated private wellness room (in select offices)
Regular team social events - holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more! We are obsessed with learning and being better humans
In-house learning & development sessions and annual career and growth conversations
Access to internal network of opportunities across all agencies
Focus on developing and recruiting BIMPOC Talent
Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)

We Invest In Your Health And Wellness

Flexible benefits to support your individual lifestyle and life stage - with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist, guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and holistic array of other health and wellness resources to support you and your family.

JOIN US

At We Are Social, we celebrate diverse perspectives and experiences. We welcome unique voices and talents, especially those not traditionally embraced by advertising. Discover more about our culture and our work.

Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes We Are Social what it is - and we wouldn't have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.

Let's do cool stuff together. Apply now!

We're part of the Plus Company - the Entrepreneurial Network!

Plus Company is a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we're made of. A whole network of them.

Together with Plus Company agencies, we use our collective strengths to form bespoke, innovative and integrated teams that deliver a positive impact on your business. That means faster time to market, less bureaucracy to navigate, and no end to the creative magic-making for our clients.

Read our Employee & Job Applicants Privacy Notice

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More about this job

Responsibilities

Oversee accounts payable operations, including invoice and reimbursement processing, credit card transaction review, payment runs, reconciliations, audit trails, and purchase order accruals. Serve as a primary contact for vendors and employees, manage vendor and tax compliance, enforce purchasing and travel policies, and improve workflows while supporting finance initiatives.

Requirements

Requires at least two years of progressive accounts payable or financial operations experience, strong communication and customer service, and the ability to manage high transaction volumes and competing deadlines. An accounting, finance, or business administration degree or diploma is preferred, along with spreadsheet proficiency and knowledge of 1099/1096 reporting, W-9 collection, and sales and use tax; Ramp or Workbook experience is a plus.

Skills

Accounts Payable
Invoice Processing
Expense Reimbursements
Vendor Relationship Management
Vendor Onboarding
Payment Processing
Financial Reconciliation
Purchase Order Accruals
1099 And 1096 Reporting
W-9 Record Management
Sales And Use Tax Compliance
Policy Compliance
Ramp
Microsoft Excel
Google Sheets

Benefits

Hybrid Work Schedule
Flexible Hours
Generous Paid Vacation
Company-Paid Holidays
Wellness Spending Account
Mental Health Support
Learning And Development
Career Growth Opportunities
Work-From-Anywhere Policy For Short-Term Stays
Team Social Events
Wellness Resources
Snacks

Visa sponsorship

Not detected in the job text

Keywords

Accounts Payable
Financial Operations
Invoice Processing
Employee Expense Reimbursements
Corporate Credit Cards
Ramp
Workbook
Vendor Management
Vendor Master Records
Payment Runs
Audit Trails
Purchase Order Accruals
Financial Reconciliation
1099 Reporting
1096 Reporting
W-9 Records
Sales And Use Tax
Purchasing Policy
Travel And Expense Policy
Microsoft Excel
Google Sheets
Pivot Tables
VLOOKUP
XLOOKUP
Data Manipulation
Tax Compliance
Agency Finance

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