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Added 7 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Waterloo, ON
- $52,500 CAD / year
- Full-time
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We…
Added 7 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
London, ON
- $52,500 CAD / year
- Full-time
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We…
Added 18 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Ottawa, ON
- $52,500 CAD / year
- Full-time
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We…
Added 23 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
…customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a…
Added 1 day ago
T
Data Excellence Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
Lead data stewardship, governance, and documentation. Perform hands-on stewardship activities: data owner/steward touchpoints, dataset reviews, and issue triage. Lead Master Data Management…
Added 1 day ago
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CXF Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
5-7 years of relevant CRM/technology experience in pharmaceutical/life sciences, in roles such as CRM Product Owner, CRM/Technology Manager, Project Manager, Analyst, or Business Partner.
Added 1 day ago
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Data Products Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
…- for example analytics business partner, data or analytics product owner, BI/analytics business analyst, or analytics/operations consultant (an “analytics translator” profile).…
Added 1 day ago
TE
Digital Client Experience Specialist
THE EMPIRE LIFE INS. CO
Kingston, ON · Toronto, ON
- Full-time
Collaborates closely with the Digital Product Owner to solution, prioritize, and support the broader strategic management of all Group Solutions digital assets.
Added 1 day ago
PC
Sales Representative
Prime Communications Canada Inc
Bowmanville, ON
- Up to $17.95 CAD / hour
- Part-time
We empower you to unleash your entrepreneurial spirit: operate like the owner you are
Added 1 day ago
NB
Salesforce Application Architect
National Bank of Canada
Montreal, QC
- Full-time
Advise and guide the development team and the product owner by recommending different functional alternatives aligned with the architecture and guiding decisions and vision across the…
Added 1 day ago
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Financial Services Representative II, TB Outbound (6 Month Contract)
CIBC
Toronto, ON
- Full-time
Product knowledge - Be an expert in CIBC’s comprehensive financial product offerings. Keep up to date with both new and existing solutions, and maintain an ongoing learning mindset.
Added 1 day ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Charlottetown, PE
- $52,500 CAD / year
- Full-time
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We…
Added 1 day ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
St. John's, NL · Greater St. John's Metropolitan Area
- $52,500 CAD / year
- Full-time
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We…
Added 1 day ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Halifax, NS
- $52,500 CAD / year
- Full-time
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We…
Added 1 day ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Dartmouth, NS
- $52,500 CAD / year
- Full-time
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, members of the LGBTQ2S+ community, and individuals from all backgrounds. We…
Added 1 day ago
C
Sr. Security Service Manager, Application Security
CIBC
Toronto, ON
- Full-time
…projects, including proof of concepts, in the capacity of a product owner. Having a continuous improvement mindset is essential, as you will be responsible for identifying and implementing…
Added 1 day ago
C
Financial Service Representative (Hybrid) - Outbound calls - Bilingual
CIBC
Montreal, QC
- Full-time
Product knowledge - Be an expert in CIBC’s comprehensive financial product offerings. Keep up to date with both new and existing solutions, and maintain an ongoing learning mindset.
Added 1 day ago
CS
Server
Canlan Sports
Saskatoon, SK
- Full-time
…deserves a team. As North America's largest private sector owner and operator off recreational sports complexes, Canlan Sports brings that belief to life across 15 multi-sport complexes and…
Added 1 day ago
OH
Senior Product Specialist, Product Implementation
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Ontario Health is seeking a Senior Specialist, Product Implementation to support Digital Excellence in Health product teams through expert product leadership, business analysis, stakeholder…
Added 1 day ago
WT
Agent, Client Experience - Toronto, ON - Hybrid (Fixed Term Contract)
Wealthsimple Technologies
Remote, Canada
- $25 to $26.5 CAD / hour
- Full-time
- Remote
"Maker-Owner" Mindset: You’ll work cross-functionally with Product and Operations, learning the deep mechanics of our tools and actively improving them based on your front-line insights.
Added 1 day ago
WT
Agent, Client Experience - REMOTE (Weekends - 40hr/week)
Wealthsimple Technologies
Remote, Canada
- $25 to $26.5 CAD / hour
- Full-time
- Remote
"Maker-Owner" Mindset: You’ll work cross-functionally with Product and Operations, learning the deep mechanics of our tools and actively improving them based on your front-line insights.
Added 1 day ago
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Senior Product Operations Manager
LiveKit
Canada
- Full-time
We're looking for our first Product Operations Manager. Our product team is small, senior, and growing fast, with each PM coming in to establish the foundations of a new part of the…
Added 1 day ago
WT
Delivery Driver
Water Treatment Equipment Co
Cambridge, ON
- Full-time
…employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities.…
Added 1 day ago
RB
Director, Fraud Agentic AI
Royal Bank of Canada
Toronto, ON
- Full-time
7+ years of related work experience in Product Management, Fintech, AI Consulting, within a product/service domain (i.e. Fraud), and a strong knowledge of Fraud products and Fraud-related…
Added 1 day ago
Assistant Marketing Mgr - Coors Light
Molson Coors
Toronto, ON
…consumers enjoys beer. You’ll get to operate as a business owner, effectively blending the art & science of…

Wealthsimple Technologies

Agent, Client Experience - REMOTE (Weekends - 40hr/week)

Remote, Canada

Remote

$25 to $26.5 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $25 to $26.5 CAD / hour
Job type: Full-time
Workplace: Remote
Experience: The Experience: 1–2 years of high-volume customer service experience (Retail, Hospitality, Banking, or Tech Support).
Posting language: English
Posted: Oct 9, 2026

Original job description

Build something people love

Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.

We're proud of what we've built - and we're just getting started. Read our Culture Manual and learn more about how we work.

Launch Your Fintech Career at Wealthsimple 🚀

Ready for a role that actually changes your trajectory? Our Client Operations team doesn’t just answer tickets; we solve complex financial puzzles and translate them into simple, human solutions. We are the operational engine powering Canada's largest fintech, and we are looking for sharp, ambitious problem-solvers to join us.

If you want to build deep financial expertise, work alongside incredibly talented people, and get your foot in the door at a company that is redefining wealth: this is your moment.

This is a 6-month contract starting November 23rd 2026, with strong possibilities for extension and conversion to permanent full-time based on business needs and your performance!
The Hours: Full-time, 8-hour shifts. Fixed Wednesday to Sunday shifts - rotating between 8:00 AM and 8:30 PM. Training will be Monday to Friday for 4 Weeks (9am-5pm)
The Location: REMOTE IN CANADA

Your Daily Impact

The Voice of Wealthsimple: You aren’t just a support agent; you are an advocate for our clients’ financial freedom. You will break down complex investment, trading, and personal finance concepts so they are simple and accessible.
Strategic Problem Solving: You own the client journey end-to-end. Whether navigating a massive institutional transfer or untangling a back-office glitch, you ensure our clients hit their financial goals.
"Maker-Owner" Mindset: You’ll work cross-functionally with Product and Operations, learning the deep mechanics of our tools and actively improving them based on your front-line insights.
Expertise at Scale: Master multiple financial platforms simultaneously and establish yourself as a true fintech expert.

Who You Are & What You Bring

The Experience: 1–2 years of high-volume customer service experience (Retail, Hospitality, Banking, or Tech Support).
The Curiosity: You have a genuine interest in personal finance and the stock market. (Knowing your way around an RRSP or a TFSA puts you ahead of the game!).
The Tech Agility: You live in the fast lane. You are comfortable juggling multiple browser tabs, living in Slack, and leveraging keyboard shortcuts for maximum speed.
The Communication: Exceptional written and verbal communication skills in English (Bilingual French is a massive plus!).
The Mindset: You are resilient, adaptable, and ready to embrace a rotating schedule in a hyper-growth environment.

The Perks (Yes, even on a contract!)

We take care of our people. Period. Joining Wealthsimple means getting access to:

Paid Time Off: Generous vacation days and sick/mental health days so you can actually recharge.
Health Benefits: Comprehensive coverage to keep you feeling your best.
Wealth Building: Access to our Group Savings Account to accelerate your own financial goals.
WFH Stipend: Cash to help optimize your hybrid home-office setup.
Partner Discounts: Exclusive discounted rates for fitness studios and other lifestyle activities around the city.
40hrs guaranteed/week. English speakers start at $25/hr and Bilingual (En/Fr) at $26.50

Why Wealthsimple?

🌸 Top-tier health benefits and life insurance

📈 Long-term group savings with employer match, through Wealthsimple for Business

🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*

✈️ 90 days away: work outside Canada for up to 90 days per year*

👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS

🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.

*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.

ICYMI

Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work - whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.

Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know - we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.

AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

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More about this job

Responsibilities

You will act as an advocate for clients by solving complex financial puzzles and translating them into simple, human solutions. You will also work cross-functionally with product and operations teams to improve tools based on front-line insights.

Requirements

Candidates must have 1–2 years of high-volume customer service experience in sectors like retail, hospitality, banking, or tech support. Exceptional written and verbal communication skills in English are required, with bilingualism in French considered a significant asset.

Skills

Customer service
Financial literacy
Problem solving
Communication
Tech agility
Investment knowledge
Trading knowledge
Personal finance
Slack
Keyboard shortcuts
Data entry
Analytical skills

Benefits

Paid time off
Health benefits
Group savings account
Work from home stipend
Partner discounts
Life insurance
Wellness days
90 days away program

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Fintech
Wealthsimple
Customer Experience
Operations
Financial Services
Investing
Cryptocurrency
Tax filing
RRSP
TFSA
Stock market
Client support
Remote work
Contract role
Problem solving
Communication
Tech support
Banking
Retail
Hospitality
Slack
Product development
Financial expertise
Client journey
Institutional transfer

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