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Added 26 mins ago
C
Senior Manager, Compensation (People & Culture) (Hybrid/Telework)
CBC/Radio-Canada
Ottawa, ON · Montreal, QC
- Full-time
Partner with HRIS and HR Services teams in the continuous enhancement and optimization of HR Information Systems (Workday), identifying opportunities to streamline workflows and improve…
Added 40 mins ago
OT
Lead Financial Analyst
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
As a member of the FP&A organization, the person in this role will partner across the org to consolidate, monitor, process and report OPEX and P&L by BU. The ideal candidate has strong…
Added 1 hour ago
TS
Leasing Associate
The Skyline Group of Companies
Guelph, ON
- Full-time
Partner closely with onsite teams and Rental Applications to ensure a smooth handoff and great resident experience.
Added 1 hour ago
DG
HR Manager
Dilawri Group of Companies
Mississauga, ON
- Full-time
…integrity, and innovation, Dilawri offers an environment where people are supported and empowered to…
Added 4 hours ago
LF
Showroom Decorator (full-time hourly)
Leons Furniture Limited
Mississauga, ON
- Full-time
Our continued success is built on the dedication of our people. We are committed to creating an inclusive workplace where every associate is treated with respect, provided with equal…
Added 5 hours ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Make a Difference. Lead with Purpose. Support the People Who Deliver Care.
Added 5 hours ago
AT
Recruitment Coordinator
Armour Transportation Systems
Moncton, NB
- Full-time
Do you love helping people feel welcome and set up for success? Are you organized, proactive, and ready to make a big impact from day one? If so, we want you on our team!
Added 5 hours ago
C
Assistant Store Manager I
Coach
Vancouver, BC
- Full-time
…committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and…
Added 7 hours ago
KS
Assistant Store Manager I
kate spade new york
Vancouver, BC · Pacific Centre
- Full-time
…committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and…
Added 7 hours ago
AC
Residence Dining Manager - St. Thomas University
Aramark Canada
Fredericton, NB
- Full-time
…innovation and help students discover their love of food.We partner with you to enhance the student experience, support parents, and collaborate with administration,, all while delivering…
Added 7 hours ago
ML
Area HR Manager
Matrix Logistics Services Limited
Mississauga, ON
- Full-time
…strategic counsel and advisory services to leaders on business- and people-related issues? Do you take an energetic and influential approach to bring challenge and perspective to a business…
Added 9 hours ago
P
Workforce Transformation Senior Manager
PwC
Toronto, ON
- Full-time
At PwC, our people in Workforce Transformation focus on providing consulting services related to human resources function, talent management, and organizational development. These…
Added 11 hours ago
ME
Instructional Designer
MACLEAN ENGINEERING & MARKETING CO. LIMITED
North Bay, ON
- $54,000 to $65,000 CAD / year
- Full-time
…aligned to business outcomes. The Instructional Designer will partner with management, business unit leaders, and subject matter experts to apply tested instructional design theories,…
Added 12 hours ago
CC
Manager, Constraints Governance & Process Engineering
Connor, Clark & Lunn Financial Group (CC&L)
Toronto, ON
- Full-time
Partner with Portfolio Compliance, Front Office, Product, Legal, and Operations teams to translate investment constraint requirements into clear processes, controls, workflows, and…
Added 12 hours ago
G
Benefits Producer
Gallagher
Ottawa, ON
- $120,000 to $170,000 USD / year
- Full-time
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel…
Added 13 hours ago
OA
Industrial Red Seal Electrician
Oldcastle APG
Delta, BC
- Other
…markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast…
Added 13 hours ago
SM
Clinical Coordinator – Kelowna, BC
Snore MD
Kelowna, BC
- Full-time
Are you passionate about helping people, love staying organized, and want to work close to where you live? If you’re based in Kelowna, this could be the perfect opportunity to grow your…
Added 14 hours ago
T
HR Business Leader, Canada
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
As the HR Business Leader, Canada, you will be the strategic HR partner to business leaders across Canada, shaping the people, culture, and organizational agenda that enables sustainable…
Added 15 hours ago
RP
Director of Operations
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
…fleet‑based operations, along with strong operational, financial, and people management…
Added 15 hours ago
H
Registered Massage Therapist
HealthOne
Toronto, ON
- Contract
…both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as a…
Added 15 hours ago
Physiotherapist - Registered
HealthOne
Toronto, ON
…both at work and in their personal lives. We invest in our people, provide exciting growth opportunities, and offer an environment where you can develop your skills personally and as a…
Added 15 hours ago
HC
Production Manager
Hartmann Canada Inc
Brantford, ON
- $115,000 to $135,000 CAD / year
- Full-time
People Development & Engagement: Lead and mentor production supervisors and hourly associates, fostering a culture of accountability and collaboration
Added 15 hours ago
FM
HR Superintendent
Foran Mining Corporation
Saskatoon, SK
- $140,000 to $155,000 CAD / year
- Full-time
…and building strong communities. We believe in empowering our people, fostering a culture of growth, and creating opportunities for meaningful careers as we build the mines of the…
Added 16 hours ago
T
Customer Service Analyst - Investment Banking - Hybrid 1 Day/M In Office
TEKsystems
Toronto, ON
- $22 to $24 CAD / hour
- Full-time
…management. It's a great fit for someone who enjoys helping people and wants to grow in financial…
Added 16 hours ago
A
Représentant(e) des ventes- Grands comptes (CHASSEUR)/Senior Sales Representative, Up Market Accounts (Hunter)
ADP
Montreal, QC
- Full-time

Wealthsimple Technologies

Agent, Client Experience - REMOTE (Weekends - 40hr/week)

Remote, Canada

Remote

$25 to $26.5 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $25 to $26.5 CAD / hour
Job type: Full-time
Workplace: Remote
Experience: The Experience: 1–2 years of high-volume customer service experience (Retail, Hospitality, Banking, or Tech Support).
Posting language: English
Posted: Oct 9, 2026

Original job description

Build something people love

Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.

We're proud of what we've built - and we're just getting started. Read our Culture Manual and learn more about how we work.

Launch Your Fintech Career at Wealthsimple 🚀

Ready for a role that actually changes your trajectory? Our Client Operations team doesn’t just answer tickets; we solve complex financial puzzles and translate them into simple, human solutions. We are the operational engine powering Canada's largest fintech, and we are looking for sharp, ambitious problem-solvers to join us.

If you want to build deep financial expertise, work alongside incredibly talented people, and get your foot in the door at a company that is redefining wealth: this is your moment.

This is a 6-month contract starting November 23rd 2026, with strong possibilities for extension and conversion to permanent full-time based on business needs and your performance!
The Hours: Full-time, 8-hour shifts. Fixed Wednesday to Sunday shifts - rotating between 8:00 AM and 8:30 PM. Training will be Monday to Friday for 4 Weeks (9am-5pm)
The Location: REMOTE IN CANADA

Your Daily Impact

The Voice of Wealthsimple: You aren’t just a support agent; you are an advocate for our clients’ financial freedom. You will break down complex investment, trading, and personal finance concepts so they are simple and accessible.
Strategic Problem Solving: You own the client journey end-to-end. Whether navigating a massive institutional transfer or untangling a back-office glitch, you ensure our clients hit their financial goals.
"Maker-Owner" Mindset: You’ll work cross-functionally with Product and Operations, learning the deep mechanics of our tools and actively improving them based on your front-line insights.
Expertise at Scale: Master multiple financial platforms simultaneously and establish yourself as a true fintech expert.

Who You Are & What You Bring

The Experience: 1–2 years of high-volume customer service experience (Retail, Hospitality, Banking, or Tech Support).
The Curiosity: You have a genuine interest in personal finance and the stock market. (Knowing your way around an RRSP or a TFSA puts you ahead of the game!).
The Tech Agility: You live in the fast lane. You are comfortable juggling multiple browser tabs, living in Slack, and leveraging keyboard shortcuts for maximum speed.
The Communication: Exceptional written and verbal communication skills in English (Bilingual French is a massive plus!).
The Mindset: You are resilient, adaptable, and ready to embrace a rotating schedule in a hyper-growth environment.

The Perks (Yes, even on a contract!)

We take care of our people. Period. Joining Wealthsimple means getting access to:

Paid Time Off: Generous vacation days and sick/mental health days so you can actually recharge.
Health Benefits: Comprehensive coverage to keep you feeling your best.
Wealth Building: Access to our Group Savings Account to accelerate your own financial goals.
WFH Stipend: Cash to help optimize your hybrid home-office setup.
Partner Discounts: Exclusive discounted rates for fitness studios and other lifestyle activities around the city.
40hrs guaranteed/week. English speakers start at $25/hr and Bilingual (En/Fr) at $26.50

Why Wealthsimple?

🌸 Top-tier health benefits and life insurance

📈 Long-term group savings with employer match, through Wealthsimple for Business

🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*

✈️ 90 days away: work outside Canada for up to 90 days per year*

👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS

🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.

*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.

ICYMI

Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work - whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.

Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know - we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.

AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

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More about this job

Responsibilities

You will act as an advocate for clients by solving complex financial puzzles and translating them into simple, human solutions. You will also work cross-functionally with product and operations teams to improve tools based on front-line insights.

Requirements

Candidates must have 1–2 years of high-volume customer service experience in sectors like retail, hospitality, banking, or tech support. Exceptional written and verbal communication skills in English are required, with bilingualism in French considered a significant asset.

Skills

Customer service
Financial literacy
Problem solving
Communication
Tech agility
Investment knowledge
Trading knowledge
Personal finance
Slack
Keyboard shortcuts
Data entry
Analytical skills

Benefits

Paid time off
Health benefits
Group savings account
Work from home stipend
Partner discounts
Life insurance
Wellness days
90 days away program

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Fintech
Wealthsimple
Customer Experience
Operations
Financial Services
Investing
Cryptocurrency
Tax filing
RRSP
TFSA
Stock market
Client support
Remote work
Contract role
Problem solving
Communication
Tech support
Banking
Retail
Hospitality
Slack
Product development
Financial expertise
Client journey
Institutional transfer

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