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Added 8 mins ago
EH
Driver
Enterprise Holdings
Kingston, ON
- $17.95 CAD / hour
- Part-time
…destination(s) while giving helpful, courteous and professional customer…
Added 8 mins ago
EH
Management Trainee
Enterprise Holdings
Richmond, BC
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 8 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Brantford, ON
- From $21 CAD / hour
- Full-time
Support daily department operations to ensure excellent customer service, effective merchandising and rotation, adequate staffing coverage, and consistently high cleanliness standards.
Added 8 mins ago
AC
Member Services Representative- St. Georges Branch
Assiniboine Credit Union
Alexander, MB · St. Georges, MB
- Part-time
Achieves individual targets and collaborates to support team success, demonstrating service excellence and product knowledge.
Added 8 mins ago
CC
Retail Store Manager in Training
Canna Cabana
Toronto, ON
- Full-time
The Retail Store Manager in Training is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include…
Added 8 mins ago
HB
Assistant Manager - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 23 mins ago
HL
YARD & WAREHOUSE ASSOCIATE
Hamilton Lumber Co
St. John's, NL
- Full-time
Hamilton Building Supply is seeking a candidate for a Lumber Yard/Warehouse Associate position to support its lumber and building materials operation. The Lumber Yard/Warehouse Associate is…
Added 23 mins ago
AG
Field Representative - Alcoholic Beverages
Acosta Group
Ottawa, ON
- Full-time
Take the next step in your retail merchandising career, as a Full-time Retail Merchandiser to support the in-store execution for our leading CPG client. In this role, you will execute a…
Added 23 mins ago
MN
Food Sampling Brand Ambassador- Ottawa
Mosaic North America
Ottawa, ON
- Part-time
Previous customer service or sales experience is an asset
Added 23 mins ago
MN
Food Sampling Brand Ambassador- Orleans
Mosaic North America
Orleans, ON
- Part-time
Previous customer service or sales experience is an asset
Added 23 mins ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 USD / hour
- Part-time
…sold by them and taking care of them with one of the highest customer service scores in…
Added 23 mins ago
Pharmacy Assistant - PT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Edmonton, AB
Process customer transactions (receive and release prescriptions)
Added 23 mins ago
Store Associate
Sherwin-Williams
Cranbrook, BC
This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer their questions about…
Added 23 mins ago
FG
MANGO - Sales Associate - Mapleview
Fox Group Canada Inc.
Burlington, ON
- Part-time
Exceptional interpersonal, communication and customer service skills
Added 33 mins ago
SD
Sales and promotions coordinator
Sales Dynamics
North York, ON
- From $37.5 CAD / hour
- Full-time
- On-site
Evaluate customer service and store environments
Added 38 mins ago
S
Store Director
sephora.com
Saint John, NB
- Full-time
You have a minimum of 5+ years of senior management experience in the beauty, retail, or customer service industry.
Added 53 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Victoria, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 53 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Delta, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 53 mins ago
SA
Wine Cellar Attendant - Kelowna Airport
SSP America
Kelowna, BC
- Full-time
Minimum 6 months’ experience working in retail or food service environment is essential.
Added 53 mins ago
SA
Retail Cashier Kelowna Airport
SSP America
Kelowna, BC
- Full-time
Our Retail Cashier positions at SSP have the very important role of creating a positive guest experience by accurately completing orders, serving customers, and reconciling customer’s bill…
Added 53 mins ago
SA
Utility - First Quarter (DAL)
SSP America
Toronto, ON
- Full-time
Minimum 6 months' experience working in retail or food service environment
Added 53 mins ago
SA
Restaurant Cashier
SSP America
Mississauga, ON
- Full-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…
Added 53 mins ago
SA
Utility-Dishwasher (Full-Time) - YYZ Airport
SSP America
Mississauga, ON
- Full-time
Minimum 6 months' experience working in retail or food service environment
Added 53 mins ago
A
Loblaw - Food Sampling Brand Ambassador -Simcoe
Acosta
ON · Simcoe, ON
- Part-time
Previous customer service, retail, or sales experience preferred
Added 53 mins ago
A
Loblaws Food Sampling Brand Ambassador - Saint Jean Sur Richelieu
Acosta
Richelieu, QC
- Part-time
Customer service or sales experience preferred

Wealthsimple Technologies

Agent, Client Experience - REMOTE (Weekends - 40hr/week)

Remote, Canada

Remote

$25 to $26.5 CAD / hour · Full-time

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Job details

Pay: $25 to $26.5 CAD / hour
Job type: Full-time
Workplace: Remote
Experience: The Experience: 1–2 years of high-volume customer service experience (Retail, Hospitality, Banking, or Tech Support).
Posting language: English
Posted: Oct 9, 2026

Original job description

Build something people love

Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.

We're proud of what we've built - and we're just getting started. Read our Culture Manual and learn more about how we work.

Launch Your Fintech Career at Wealthsimple 🚀

Ready for a role that actually changes your trajectory? Our Client Operations team doesn’t just answer tickets; we solve complex financial puzzles and translate them into simple, human solutions. We are the operational engine powering Canada's largest fintech, and we are looking for sharp, ambitious problem-solvers to join us.

If you want to build deep financial expertise, work alongside incredibly talented people, and get your foot in the door at a company that is redefining wealth: this is your moment.

This is a 6-month contract starting November 23rd 2026, with strong possibilities for extension and conversion to permanent full-time based on business needs and your performance!
The Hours: Full-time, 8-hour shifts. Fixed Wednesday to Sunday shifts - rotating between 8:00 AM and 8:30 PM. Training will be Monday to Friday for 4 Weeks (9am-5pm)
The Location: REMOTE IN CANADA

Your Daily Impact

The Voice of Wealthsimple: You aren’t just a support agent; you are an advocate for our clients’ financial freedom. You will break down complex investment, trading, and personal finance concepts so they are simple and accessible.
Strategic Problem Solving: You own the client journey end-to-end. Whether navigating a massive institutional transfer or untangling a back-office glitch, you ensure our clients hit their financial goals.
"Maker-Owner" Mindset: You’ll work cross-functionally with Product and Operations, learning the deep mechanics of our tools and actively improving them based on your front-line insights.
Expertise at Scale: Master multiple financial platforms simultaneously and establish yourself as a true fintech expert.

Who You Are & What You Bring

The Experience: 1–2 years of high-volume customer service experience (Retail, Hospitality, Banking, or Tech Support).
The Curiosity: You have a genuine interest in personal finance and the stock market. (Knowing your way around an RRSP or a TFSA puts you ahead of the game!).
The Tech Agility: You live in the fast lane. You are comfortable juggling multiple browser tabs, living in Slack, and leveraging keyboard shortcuts for maximum speed.
The Communication: Exceptional written and verbal communication skills in English (Bilingual French is a massive plus!).
The Mindset: You are resilient, adaptable, and ready to embrace a rotating schedule in a hyper-growth environment.

The Perks (Yes, even on a contract!)

We take care of our people. Period. Joining Wealthsimple means getting access to:

Paid Time Off: Generous vacation days and sick/mental health days so you can actually recharge.
Health Benefits: Comprehensive coverage to keep you feeling your best.
Wealth Building: Access to our Group Savings Account to accelerate your own financial goals.
WFH Stipend: Cash to help optimize your hybrid home-office setup.
Partner Discounts: Exclusive discounted rates for fitness studios and other lifestyle activities around the city.
40hrs guaranteed/week. English speakers start at $25/hr and Bilingual (En/Fr) at $26.50

Why Wealthsimple?

🌸 Top-tier health benefits and life insurance

📈 Long-term group savings with employer match, through Wealthsimple for Business

🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*

✈️ 90 days away: work outside Canada for up to 90 days per year*

👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS

🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.

*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.

ICYMI

Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work - whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.

Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know - we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.

AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

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More about this job

Responsibilities

You will act as an advocate for clients by solving complex financial puzzles and translating them into simple, human solutions. You will also work cross-functionally with product and operations teams to improve tools based on front-line insights.

Requirements

Candidates must have 1–2 years of high-volume customer service experience in sectors like retail, hospitality, banking, or tech support. Exceptional written and verbal communication skills in English are required, with bilingualism in French considered a significant asset.

Skills

Customer service
Financial literacy
Problem solving
Communication
Tech agility
Investment knowledge
Trading knowledge
Personal finance
Slack
Keyboard shortcuts
Data entry
Analytical skills

Benefits

Paid time off
Health benefits
Group savings account
Work from home stipend
Partner discounts
Life insurance
Wellness days
90 days away program

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Fintech
Wealthsimple
Customer Experience
Operations
Financial Services
Investing
Cryptocurrency
Tax filing
RRSP
TFSA
Stock market
Client support
Remote work
Contract role
Problem solving
Communication
Tech support
Banking
Retail
Hospitality
Slack
Product development
Financial expertise
Client journey
Institutional transfer

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