Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
C
Manager, Product Design
Cloudera
Toronto, ON
- Full-time
As a Manager of Product Design at Cloudera, you will serve as a strategic architect of the user experience. You don’t just solve problems; you anticipate them, building the platform…
Added 12 mins ago
CC
Senior Product Marketing Manager
Core Covers
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Director of Product, the Senior Product Marketing Manager will lead the product portfolio strategy, category development, commercialization, and ensure seamless…
Added 28 mins ago
Technical Program Manager
Electronic Arts
Vancouver, BC
As a Technical Program Manager III on the Commerce & Identity team, you will lead complex, high-visibility technical programs and multi-workstream initiatives that span multiple…
Added 41 mins ago
M
Staff Product Manager, Mistplay Audience Network
Mistplay
Montreal, QC
- $175,000 to $210,000 CAD / year
- Full-time
The Staff Product Manager within Mistplay's Ad Tech department will own the platform layer underneath our advertising business. You will lead the consolidation of our advertiser platforms…
Added 41 mins ago
M
Staff Product Manager, Mistplay Audience Network
Mistplay
Toronto, ON
- $175,000 to $210,000 CAD / year
- Full-time
The Staff Product Manager within Mistplay's Ad Tech department will own the platform layer underneath our advertising business. You will lead the consolidation of our advertiser platforms…
Added 43 mins ago
Senior Manager, Credit & Risk, Consumer Financing
Clutch Technologies Inc.
Toronto, ON
We’re hiring a Senior Manager, Credit & Risk to build and lead the credit strategy and risk framework for Clutch’s consumer financing program. You’ll own how we assess risk, make credit…
Added 43 mins ago
Construction Coordinator
MCW Group of Companies
Winnipeg, MB
Since 1964 the MCW Group has built a solid reputation for the delivery of Professional Consulting Engineering Services, Energy Management Services, and Engineering Development Services. The…
Added 1 hour ago
M
Staff Product Manager, Mistplay Audience Network
Mistplay
Toronto, ON · Montreal, QC
- Full-time
The Staff Product Manager within Mistplay's Ad Tech department will own the platform layer underneath our advertising business. You will lead the consolidation of our advertiser platforms…
Added 1 hour ago
T
Software Engineer III
TD
London, ON · Toronto, ON
- Full-time
This role offers the opportunity to work on scalable, secure, and high-performance systems that underpin TD’s customer data and regulatory compliance platforms.
Added 1 hour ago
C
Technology Product Management Senior Manager
Citi
Mississauga, ON
- Full-time
We are seeking a visionary, highly hands-on, and execution-focused Technology Product Management Senior Manager (C13) to join our Banking Technology group in Mississauga, Canada. In this…
Added 1 hour ago
JC
Senior Mechanical Engineering Manager
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
Position Overview: Silent-Aire is seeking an experienced Senior Mechanical Engineering Manager to provide technical leadership and people management across complex mechanical engineering…
Added 1 hour ago
J
Senior Facilities Manager
JLL
Toronto, ON
- Full-time
As a Senior Facilities Manager at JLL supporting the Amazon Global Real Estate & Facilities account, you will manage all high-performing operational aspects of the assigned sites within the…
Added 1 hour ago
FC
REGIONAL CHIEF PRIVACY OFFICER, TORONTO, ON - 12-MONTH PARENTAL LEAVE CONTRACT
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Contract
Bachelor's degree or higher in Business Administration, Law, Finance, Accounting, Engineering, Science and Technology Studies, Information Technology, or a related discipline, or equivalent…
Added 1 hour ago
PC
Senior Cloud Platform Lead, Senior Manager
PwC Canada
Toronto, ON
- Full-time
…They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise…
Added 1 hour ago
PC
Senior Cloud Platform Lead, Senior Manager
PwC Canada
Ottawa, ON
- Full-time
…They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise…
Added 1 hour ago
Manager, Information Security
University of Toronto
Toronto, ON
…to day computing and infrastructure fulfillment as well as data centre and public web services and application development. Working collaboratively with central University IT and local…
Added 1 hour ago
Senior Manager, Health & Safety Environment (HSE)
Bell
Toronto, ON
We are seeking an experienced and strategic Senior Manager, Health, Safety & Environment (HSE) to lead the health, safety, emergency preparedness, environmental compliance, and contractor…
Added 1 hour ago
N
Manager, Core IP Network Planning
Northwestel
Whitehorse, YT
- Full-time
The Manager, Network Planning is responsible for establishing Northwestel's network investment plans so that they align with and enable the company's strategic direction and long term goals…
Added 1 hour ago
WC
(CAN) Senior Product Manager - Acquisition & MarTech
Walmart Canada
Mississauga, ON
- Full-time
The Senior Acquisition & MarTech Product Manager will lead the strategy and execution of our marketing technology platforms across organic and paid channels. This role partners with…
Added 2 hours ago
M-
Administrateur.trice système principal.e Linux / Senior Linux System Admin
Mila - Institut québécois d'intelligence artificielle
Remote, Canada
- Full-time
- Remote
Added 2 hours ago
M
RQ11482 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
Applies re-engineering concepts to promote business
Added 2 hours ago
G
MEP Project Manager
GagaMuller
BC · British Columbia, Canada
- Full-time
With a proven track record working alongside global technology leaders and data center developers, we combine local expertise with global standards to ensure projects are delivered on time,…
Added 2 hours ago
Regional Chief Privacy Officer, Toronto, ON - 12-Month Parental Leave Contract
Flight Centre
ON
Bachelor's degree or higher in Business Administration, Law, Finance, Accounting, Engineering, Science and Technology Studies, Information Technology, or a related discipline, or equivalent…
Added 2 hours ago
WT
Associate, Fund Operations
Wealthsimple Technologies
Remote, Canada
- $54,400 to $68,000 CAD / year
- Full-time
- Remote
We're looking for a technical, detail-oriented Senior Fund Accountant to join our Alternative Operations team. You'll be the primary owner of the Net Asset Value (NAV) for our private…
Added 2 hours ago
CH
Director - Program Management Office
Citus HR
Toronto, ON
- Full-time
The PMO Director will oversee Project Managers and Project Coordinators and serve as the senior escalation point for complex projects, client issues, operational challenges, and…

Closed listing

Wealthsimple Technologies

Senior Manager, Fraud Operations (Banking)

Remote, Canada

Remote

$155,000 to $175,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $155,000 to $175,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 5+ years of experience directly managing and scaling multi-tiered operational teams (managing managers and team leads).
Posting language: English
Posted: Sep 12, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Build something people love

Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $155 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.

We're proud of what we've built - and we're just getting started. Read our Culture Manual and learn more about how we work.

About the Role

As Senior Manager, Fraud Operations, you will lead the operational engine safeguarding Wealthsimple and its clients. Overseeing a high-performing, cross-functional organization of approximately 60 professionals (managers and associates), you will own three core fraud operations pillars: Cash & Banking, Investments & Crypto, and Identity & Onboarding.

This role requires a leader with deep expertise in banking fraud investigations, complex queue mechanics, and transaction payment rails. You will balance frontline investigation rigor with strategic foresight, partnering cross-functionally with Product, Engineering, and Analytics to build friction-right safeguards that stop fraudsters without stalling good clients.

What You'll Do

Direct and scale multiple operational teams across three dedicated pillars: Cash & Banking, Investments & Crypto, and Identity & Onboarding.
Lead a client-facing investigations function, where the team owns the client relationship by email and phone from first contact through to resolution, rather than handing off to a support tier.
Own operational performance metrics, including capacity modeling, SLA management, backlog reduction, and case resolution accuracy.
Leverage deep domain knowledge of banking payment rails (including Real-Time Rail/RTR, EFTs, and wires) to mitigate complex transaction and account-level fraud.
Act as a critical partner to Product, Engineering, and Analytics teams, pulling operational and technical levers to deflect fraud upstream before it reaches manual investigation queues.
Implement optimized workflows, leveraging automation, AI tools, and data-driven insights to reduce handle times and boost throughput without sacrificing quality.
Mentor and develop a multi-layered team of managers and team leads, establishing QA frameworks and building a high-trust, continuous-improvement culture.

Skills & Qualifications

7+ years of experience leading fraud operations and investigations in financial services or tech, with specific expertise in banking fraud mechanics and payment rails (EFT, Real-Time Rail, wire/bank transfer fraud), beyond traditional card disputes.
5+ years of experience directly managing and scaling multi-tiered operational teams (managing managers and team leads). Comfortable taking accountability for large operational organizations.
Proven track record of managing high-volume investigation queues, SLA levers, capacity planning, and frontline investigation quality.
Demonstrated track record of inheriting an existing high-volume queue and cutting time to resolution and handle time, with a clear view of where the minutes go in a case and what you stopped doing entirely.
Highly adaptable leader who thrives in fast-paced environments, can "color outside the lines," and effectively balances fraud loss mitigation against customer friction.
Proficient in using large datasets to identify fraud trends, optimize queue workflows, and track KPIs/KRIs (Advanced Excel/Sheets required; SQL and Grafana preferred).

Highly Preferred (Nice-to-Have)

Previous experience operating within a high-growth Fintech, challenger bank, modern credit union, or technology-first financial platform.
Expert level in FINTRAC requirements and Canadian banking risk standards.
Exposure to crypto fraud typologies and on-chain tracing tools.
Bilingual (French and English)

Why Wealthsimple?

🌸 Top-tier health benefits and life insurance

📈 Long-term group savings with employer match, through Wealthsimple for Business

🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year

✈️ 90 days away: work outside Canada for up to 90 days per year

👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS

🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.

ICYMI

Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work - whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.

Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know - we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.

AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.

About employer

More about this job

Responsibilities

You will lead a cross-functional organization of approximately 60 professionals to safeguard Wealthsimple and its clients across banking, investment, and identity pillars. The role involves managing operational performance, implementing fraud mitigation strategies, and partnering with product and engineering teams to optimize workflows.

Requirements

The ideal candidate possesses over 7 years of experience in fraud operations within financial services, including deep expertise in banking payment rails and investigation mechanics. You must have at least 5 years of experience managing and scaling multi-tiered operational teams with a proven track record in high-volume environments.

Skills

Fraud operations
Banking fraud investigations
Payment rails
Team leadership
Capacity modeling
SLA management
Risk mitigation
Data analysis
Workflow optimization
Strategic planning
Cross-functional collaboration
Mentorship
Financial services
Fintech
Excel
SQL

Benefits

Health benefits
Life insurance
Long-term group savings with employer match
20 vacation days
4 wellness days
Unlimited sick and mental health days
90 days away work program
Equity compensation

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Fraud Operations
Banking
Fintech
Payment Rails
EFT
Real-Time Rail
Wire Transfer
FINTRAC
Risk Standards
Crypto Fraud
On-chain Tracing
Capacity Planning
SLA Management
Data-driven Insights
Automation
AI Tools
Excel
SQL
Grafana
Investigations
Compliance
Management
Operations
Strategy
Performance Metrics
Quality Assurance
Cross-functional
Financial Services
Identity Verification
Onboarding

Report this job