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Added 22 mins ago
Agriculture Equipment Technician
Robert's Equipment
Walton, ON
Full-time
As a Technician at Robert’s Equipment, you’re not just turning wrenches - you’re solving real problems for customers who depend on their equipment to get the job done. Your expertise keeps…
Added 22 mins ago
QA Technician, Distribution Center
Maple Lodge Farms
Brampton, ON
$20.55 to $26 CAD / hour
Full-time
Reporting to the Quality Assurance Manager, the QA Technician, Distribution Center, will be responsible for This job will serve as a support role for the completion of daily tasks required…
Added 22 mins ago
Rope Access Technician Lv3
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Fort Saskatchewan, AB
Full-time
Pacific Ropes Inc. is seeking an experienced and safety-focused IRATA Level 3 Rope Access Technician to join our team for work at Shell Scotford near Fort Saskatchewan, Alberta.
Added 24 mins ago
Service Technician
Bunzl Canada
Calgary, AB
Full-time
The Service Technician is responsible providing excellent customer service while servicing customer equipment. As a Service Technician, you will record the service request, successfully…
Added 40 mins ago
Manufacturing Technician
Orthosoft Inc.
Montreal, QC
Other
We are seeking a highly skilled Manufacturing and Metrology Technician to join our team and play a critical role in the successful execution of multiple projects. This position is essential…
Added 53 mins ago
Cable Technician
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Full-time
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Added 53 mins ago
Field Service Technician - Quebec
Weber, Inc.
Quebec, QC
Full-time
Minimum 3 years of field service experience installing and troubleshooting capital equipment in an industrial environment, food processing equipment is highly preferred.
Added 53 mins ago
Administrative Technician – Absence Management NFSB2026-027-137
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Châteauguay, QC
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Internship
Administrative Technician - Absence Management
Added 53 mins ago
Premier(ère) Associé(e) Technique | Senior Technical Associate
Keurig Dr Pepper Canada
Montreal, QC
Full-time
This title could include: Senior Technical Associate, Repair Technician, Maintenance Repair Technician, HVAC Technician, Equipment Repair Technician, Industrial Technician.
Added 54 mins ago
AM - Source - Senior Field Technician
RWDI
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$90,000 to $130,000 CAD / year
Full-time
RWDI is seeking a Senior Field Technician – Source Emissions to direct and execute complex source testing projects across various industrial sectors. This role combines hands-on fieldwork…
Added 54 mins ago
Clinical Laboratory Technician (15 Month Contract)
VitalBio
Oakville, ON
$40,000 to $50,000 CAD / year
Contract
Bachelor’s or master’s degree in life sciences, biochemistry, medical laboratory science, bioengineering or a related field; equivalent experience considered.
Added 1 hour ago
Camera install technician
PROVIX
Toronto, ON · Greater Toronto Area, Canada
Full-time
Role Description The Camera Install Technician is a full-time, hybrid role based in the Greater Toronto Area, Canada, with a mix of on-site work and some work-from-home as appropriate.…
Added 1 hour ago
Registered Pharmacy Technician
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Edmonton, AB · CAN > AB > Edmonton > Savaryn
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The Registered Pharmacy Technician is required to renew their OCP Registration on an annual basis, and to participate in
Added 1 hour ago
Forklift Field Service Technician
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Montreal, QC
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Shop Foreman
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Heavy Equipment Field Technician
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Forklift Field Service Technician
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Coordinate necessary training to ensure technician staff is qualified to perform as needed.
Added 1 hour ago
AV Support Technician, Conference Room and Meeting Room Systems
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Added 1 hour ago
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Added 1 hour ago
Information Technology Specialist
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Added 2 hours ago
Responsable Environnement, Santé et Sécurité
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Added 2 hours ago
Field Service Technician
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Added 2 hours ago
Mobile Licensed Mechanic (310T)
Clean Harbors
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Added 2 hours ago
Heat Road Tech
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The Heat Road Technician provides on-site service and repair of climate equipment to help our customers get the job done right. With safety at the forefront, we inspect, test, and diagnose…

Weber, Inc.

Field Service Technician - Quebec

Quebec, QC, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

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Original job description

Job Title

Field Service Technician - Quebec

Department

Canada Field Service Reactive

Reports To

Service Manager

Supervisory Responsibilities

None

Position Summary

This position is responsible for equipment installation and technical support of Weber, Inc. Solutions. Investigate and resolve customer reports of technical issues, while helping to prevent future operational or service difficulties. Develop and maintain good customer relations that represent Weber’s brand promise and ultimately deliver their Perfect Portion.

Duties And Responsibilities

Provides on-site technical assistance to help troubleshoot and repair equipment in an agreed upon amount of time. Provides a communication link between the customer and Weber, Inc. to help ensure that effective service is provided to the customer and escalation protocols are implemented when required.
Installs new solutions and equipment at customer's facility to ensure full functionality according to specifications within the project scope and timeline.
Communicate with technical logistics manager & service manager on a regular basis to give updates on current job status and receive additional job assignments.
Maintain quality and quantity of work on equipment. Listens attentively and asks questions as appropriate. Complete work assignments with minimum supervision. Retrieve and respond to messages daily on all communication tools.
Completes Service Documentation in Salesforce on what was repaired during the service call and time spent on the call. Reports are complete, accurate, and submitted within 24 hours of departure.
Makes travel arrangements within company policy guidelines and in the most cost effective and time efficient manner possible. Keeps service team members and customers informed of arrival times. Travel arrangements will include: hotel, car rental and airline flights.
Weekly Expense Reports are completed in an accurate and timely manner. All expenses incurred are handled in a cost-effective manner per company policy guidelines.
Provide recommendations to account ownership teams for future services and parts needs. Ensure the customer is comfortable with operational and safety procedures of their equipment prior to leaving site.

Required Skills And Abilities

Electrical, pneumatic, mechanical, and machine shop skills required.
Mechanical aptitude needed.
Must have the ability to respond and adjust to changing or new situations. Work well in high stress environments and maintain professionalism in dealing with customers and co-workers.
Needs to be a self-starter and have the ability to work in unsupervised settings.
Must be able to troubleshoot basic mechanical, electronic and operational aspects of machines.
Responsible for machine service and concentrates on problem solving and preventative maintenance.
Must be able to work comfortably in a plant environment with cold, damp, loud, etc. conditions.
Excellent customer service skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or associates of organization.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
To perform this job successfully, an individual should be proficient in Microsoft Office, as well as having working knowledge of database applications and contact management systems. Salesforce Experience a plus.

Education And Experience

An Industrial Mechanic Millwright Certificate of Qualification (433A); and or Industrial Electrician Certificate of Qualification (442A);
Minimum 3 years of field service experience installing and troubleshooting capital equipment in an industrial environment, food processing equipment is highly preferred.
Will consider a combination of education and experience.
Extensive business travel experience preferred.

Other Requirements

Must have a valid and unrestricted driver's license. Real ID-compliant driver’s license or other TSA approved alternative form of identification required for travel.
Valid passport or can obtain one.
Must have the ability to frequently travel within North America and Germany.
Must be fluent in French and English languages.

Position Type

Full Time

Classification

Non-Exempt

Travel Requirements

Extensive travel required, depending on customer needs. Must maintain flexible scheduled and work outside of normal business hours, as needed.

Behavior Standard

Maintain a positive work atmosphere by acting and communicating in a respectful manner to get along with customers, co-workers and management. Always strive to provide the Perfect Portion.

Apply About employer

More about this job

Responsibilities

Install, troubleshoot, repair, and maintain industrial equipment at customer sites, ensuring it operates safely and according to specifications. Communicate service updates, document work in Salesforce, manage travel and expenses, and recommend future service or parts needs.

Requirements

Requires at least three years of field service experience installing and troubleshooting capital equipment in an industrial environment; food processing equipment experience is highly preferred. Requires an industrial mechanic millwright and/or industrial electrician qualification, fluency in French and English, a valid unrestricted driver's license, and the ability to travel extensively.

Skills

Electrical Troubleshooting
Pneumatic Systems
Mechanical Repair
Machine Shop Skills
Equipment Installation
Preventive Maintenance
Customer Service
Technical Troubleshooting
Salesforce
Microsoft Office
Technical Documentation
Problem Solving
French
English

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Industrial Equipment
Equipment Installation
Equipment Troubleshooting
Preventive Maintenance
Electrical Systems
Pneumatic Systems
Mechanical Systems
Machine Shop
Food Processing Equipment
Industrial Mechanic Millwright Certificate of Qualification (433A)
Industrial Electrician Certificate of Qualification (442A)
Salesforce
Microsoft Office
Database Applications
Contact Management Systems
Service Documentation
Customer Relations
Technical Support
North America Travel
Germany Travel
French
English

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