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Added 11 mins ago
Principal Mechanical Designer
Worley
Oakville, ON
Full-time
…across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and…
Added 11 mins ago
Early Career Development Program
Eaton Corporation
Toronto, ON · Mississauga, ON · Burlington, ON · Milton, ON
Full-time
Manufacturing, Engineering, Operational excellence, Supply chain management, Quality control, Marketing, Sales and more – wherever your career aspirations may be, you can cultivate your…
Added 11 mins ago
Regional Sales Manager, Central
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Toronto, ON
Full-time
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Added 25 mins ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
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Toronto, ON · Montreal, QC
A four-year bachelor’s degree in Information Systems, Computer Science, Engineering, MIS, or a related field.
Added 41 mins ago
Business Analyst
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Added 41 mins ago
Senior Financial Analyst
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Added 41 mins ago
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Diesel Technician - Heavy Duty Truck Services
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Customer Success Manager
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Added 1 hour ago
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$125,000 to $160,000 CAD / year
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The Design Manager, T1/T3 Revitalization role will be hired under the Engineering Management Centre of Excellence group within the Engineering Management Technical Professional Organization…
Added 1 hour ago
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We are currently seeking a dynamic, growth-focused Geotechnical Project Manager (P.Eng.) to join our Geotechnical Practice in Ontario. This role is based out of Ottawa, ON or Vaughan, ON,…
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AtkinsRéalis is hiring a Senior Manager, Safety & Security to join team supporting our latest Project in Toronto. The successful candidate will report to the Senior Director of HSE at…
Added 1 hour ago
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…knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We…
Added 1 hour ago
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The QA/QC Manager serves as the primary contact for all quality related items and issues associated with the project and plans, performs directs and supervises all quality functions.

Weber, Inc.

Field Service Technician - Toronto

Mississauga, ON, Canada

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Job Title:

Field Service Technician - Toronto

Department:

Canada Field Service Reactive

Reports to:

Service Manager

Supervisory Responsibilities:

None

Position Summary

This position is responsible for equipment installation and technical support of Weber, Inc. Solutions. Investigate and resolve customer reports of technical issues, while helping to prevent future operational or service difficulties. Develop and maintain good customer relations that represent Weber’s brand promise and ultimately deliver their Perfect Portion.

Duties and Responsibilities

Provides on-site technical assistance to help troubleshoot and repair equipment in an agreed upon amount of time. Provides a communication link between the customer and Weber, Inc. to help ensure that effective service is provided to the customer and escalation protocols are implemented when required.
Installs new solutions and equipment at customer's facility to ensure full functionality according to specifications within the project scope and timeline.
Communicate with technical logistics manager & service manager on a regular basis to give updates on current job status and receive additional job assignments.
Maintain quality and quantity of work on equipment. Listens attentively and asks questions as appropriate. Complete work assignments with minimum supervision. Retrieve and respond to messages daily on all communication tools.
Completes Service Documentation in Salesforce on what was repaired during the service call and time spent on the call. Reports are complete, accurate, and submitted within 24 hours of departure.
Makes travel arrangements within company policy guidelines and in the most cost effective and time efficient manner possible. Keeps service team members and customers informed of arrival times. Travel arrangements will include: hotel, car rental and airline flights.
Weekly Expense Reports are completed in an accurate and timely manner. All expenses incurred are handled in a cost-effective manner per company policy guidelines.
Provide recommendations to account ownership teams for future services and parts needs. Ensure the customer is comfortable with operational and safety procedures of their equipment prior to leaving site.

Required Skills and Abilities

Electrical, pneumatic, mechanical, and machine shop skills required.
Mechanical aptitude needed.
Must have the ability to respond and adjust to changing or new situations. Work well in high stress environments and maintain professionalism in dealing with customers and co-workers.
Needs to be a self-starter and have the ability to work in unsupervised settings.
Must be able to troubleshoot basic mechanical, electronic and operational aspects of machines.
Responsible for machine service and concentrates on problem solving and preventative maintenance.
Must be able to work comfortably in a plant environment with cold, damp, loud, etc. conditions.
Excellent customer service skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or associates of organization.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
To perform this job successfully, an individual should be proficient in Microsoft Office, as well as having working knowledge of database applications and contact management systems. Salesforce Experience a plus.

Education and Experience

An Industrial Mechanic Millwright Certificate of Qualification (433A); and or Industrial Electrician Certificate of Qualification (442A);
Minimum 3 years of field service experience installing and troubleshooting capital equipment in an industrial environment, food processing equipment is highly preferred.
Will consider a combination of education and experience.
Extensive business travel experience preferred.

Other Requirements

Must have a valid and unrestricted driver's license. Real ID-compliant driver’s license or other TSA approved alternative form of identification required for travel.
Valid passport or can obtain one.
Must have the ability to frequently travel within North America and Germany.

Position Type:

Full Time

Classification:

Non-Exempt

Travel Requirements:

Extensive travel required, depending on customer needs. Must maintain flexible scheduled and work outside of normal business hours, as needed.

Behavior Standard

Maintain a positive work atmosphere by acting and communicating in a respectful manner to get along with customers, co-workers and management. Always strive to provide the Perfect Portion.

Apply About employer

More about this job

Responsibilities

Install, troubleshoot, repair, and maintain industrial equipment at customer sites, ensuring it operates safely and according to specifications. Document service work, coordinate with customers and internal teams, manage extensive travel, and recommend future service and parts needs.

Requirements

Requires at least three years of field service experience installing and troubleshooting capital equipment in an industrial environment; food processing equipment experience is highly preferred. An Industrial Mechanic Millwright (433A) and/or Industrial Electrician (442A) certificate is required or relevant education and experience may be considered, along with a valid unrestricted driver's license and ability to travel extensively.

Skills

Equipment Installation
Field Service
Mechanical Troubleshooting
Electrical Troubleshooting
Pneumatic Systems
Preventive Maintenance
Customer Service
Technical Support
Industrial Equipment Repair
Service Documentation
Salesforce
Microsoft Office
Problem Solving
Technical Communication
Travel Coordination

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Equipment Installation
Industrial Equipment
Capital Equipment
Food Processing Equipment
Mechanical Troubleshooting
Electrical Troubleshooting
Pneumatic Systems
Machine Shop Skills
Preventive Maintenance
Industrial Mechanic Millwright Certificate (433A)
Industrial Electrician Certificate (442A)
Salesforce
Microsoft Office
Database Applications
Contact Management Systems
Service Documentation
Customer Relations
Safety Procedures
Technical Logistics
North America Travel
Germany Travel

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