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Added 3 mins ago
Retail Assistant Brand Manager, Sandro/Maje, (Holt Renfrew Ogilvy, Montreal)
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
As an Assistant Brand Manager, you’ll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You’ll lead by example,…
Added 3 mins ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 18 mins ago
J
Major Account Manager
JobsMedia.io
Mascouche, QC
- Full-time
Ensure close collaboration with internal teams (operations, engineering, customer service) to guarantee a high level of service optimal
Added 18 mins ago
N
Growth Operations Manager
nesto
Toronto, ON
- Full-time
…push the industry forward through innovation, technology, and customer-focused…
Added 18 mins ago
CH
Secretary I
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Manager, Medication Management, the Secretary I provides administrative and clerical support to the Medication Management Safety Team (MMST), Patient & Resident Experience…
Added 18 mins ago
Global Supply Chain Manager
Intertape Polymer Group (IPG)
Truro, NS
Oversee all materials management functions, including planning, inventory control, and distribution, to support production goals and customer satisfaction.
Added 18 mins ago
Food & Beverage Supervisor - Winter 2026/27
Sunshine Village Corporation
Banff, AB
…supervising, and evaluating their team. They ensure that quality service, product, and safety standards are consistently…
Added 18 mins ago
Commercial HVAC Field Service Rep/Trainer
Human Resources
Toronto, ON
Reporting to the Manager, Technical Services & Training, the CAC Field Service Representative and Trainer is a specialist who supports heat-pump and ventilation systems. The role is…
Added 33 mins ago
NM
Corporate Precision Agriculture Manager
Nelson Motors and Equipment
Avonlea, SK
- Full-time
Reporting to the General Manager, you will lead the development and implementation of integrated solutions across the organization to improve connectivity, strengthen the customer…
Added 47 mins ago
J
Private Client Account Manager – Personal Lines Insurance
JobsMedia.io
Toronto, ON
- Full-time
…currently have an exciting opportunity for a Private Client Account Manager with a well-established brokerage in North York, ON. This role is perfect for someone who takes pride in…
Added 47 mins ago
J
CLSU Manager (Commercial Support) - Insurance
JobsMedia.io
Toronto, ON
- Full-time
We’re looking for a CLSU (Commercial Lines Support Unit) Manager in Toronto. This is a "people-first" leadership role responsible for driving operational excellence across the support unit.
Added 47 mins ago
O
Shift manager - fast food restaurant
ONroute
Odessa, ON
- Full-time
Ensure that food and service meet quality control standards
Added 47 mins ago
J
Personal Lines Insurance Account Manager
JobsMedia.io
Toronto, ON
- Full-time
Client Service & Support: Respond quickly and professionally to telephone, email, and fax inquiries while ensuring the highest level of service.
Added 47 mins ago
J
Senior Commercial Lines Account Manager
JobsMedia.io
Toronto, ON
- Full-time
We are recruiting for a Senior Commercial Lines Insurance Account Manager for a well-established brokerage in the North York, ON area.
Added 47 mins ago
J
Personal Lines Account Manager
JobsMedia.io
Toronto, ON
- Internship
We are seeking a Personal Lines Account Manager who excels in providing comprehensive client service. In this role, you will manage a portfolio of accounts and support clients with their…
Added 47 mins ago
J
Personal Line Insurance - Customer Service Representative
JobsMedia.io
Markham, ON
- Full-time
📈 Clear growth path: CSR → Account Manager → Team Lead, Or Producer
Added 47 mins ago
J
Commercial Lines Account Manager
JobsMedia.io
Toronto, ON
- Full-time
We are currently recruiting for a Commercial Lines Insurance Account Manager for a respected brokerage in the Toronto, ON area.
Added 47 mins ago
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Restaurant manager
JobsMedia.io
Sudbury, ON · Greater Sudbury, ON
- Full-time
Added 47 mins ago
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Personal Lines Account Manager - Insurance
JobsMedia.io
North Bay, ON
- Full-time
Client Service & Support: Respond quickly and professionally to telephone, email, and fax inquiries while ensuring the highest level of service.
Added 47 mins ago
J
Personal Lines Account Manager
JobsMedia.io
Scugog, ON
- Full-time
A leading independent insurance brokerage is seeking a highly personable and knowledgeable Personal Lines Account Manager to provide outstanding customer service. In this role, you will…
Added 47 mins ago
J
Private Client Services (PCS) Account Manager | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Private Client Services Account Manager for an established Canadian insurance brokerage.
Added 47 mins ago
AF
Manager, restaurant
A&W Food Services of Canada Inc.
Halifax, NS
- Full-time
Added 47 mins ago
TH
Shift manager - fast food restaurant
Tim Hortons Québec
Milton, ON
- Full-time
Ensure that food and service meet quality control standards
Added 47 mins ago
J
Mid-Market Account Manager
JobsMedia.io
Montreal, QC
- Full-time
Added 47 mins ago
J
Store manager - retail
JobsMedia.io
Calgary, AB
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages

Weber, Inc.

Field Service Technician - Toronto

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Title

Field Service Technician - Toronto

Department

Canada Field Service Reactive

Reports To

Service Manager

Supervisory Responsibilities

None

Position Summary

This position is responsible for equipment installation and technical support of Weber, Inc. Solutions. Investigate and resolve customer reports of technical issues, while helping to prevent future operational or service difficulties. Develop and maintain good customer relations that represent Weber’s brand promise and ultimately deliver their Perfect Portion.

Duties And Responsibilities

Provides on-site technical assistance to help troubleshoot and repair equipment in an agreed upon amount of time. Provides a communication link between the customer and Weber, Inc. to help ensure that effective service is provided to the customer and escalation protocols are implemented when required.
Installs new solutions and equipment at customer's facility to ensure full functionality according to specifications within the project scope and timeline.
Communicate with technical logistics manager & service manager on a regular basis to give updates on current job status and receive additional job assignments.
Maintain quality and quantity of work on equipment. Listens attentively and asks questions as appropriate. Complete work assignments with minimum supervision. Retrieve and respond to messages daily on all communication tools.
Completes Service Documentation in Salesforce on what was repaired during the service call and time spent on the call. Reports are complete, accurate, and submitted within 24 hours of departure.
Makes travel arrangements within company policy guidelines and in the most cost effective and time efficient manner possible. Keeps service team members and customers informed of arrival times. Travel arrangements will include: hotel, car rental and airline flights.
Weekly Expense Reports are completed in an accurate and timely manner. All expenses incurred are handled in a cost-effective manner per company policy guidelines.
Provide recommendations to account ownership teams for future services and parts needs. Ensure the customer is comfortable with operational and safety procedures of their equipment prior to leaving site.

Required Skills And Abilities

Electrical, pneumatic, mechanical, and machine shop skills required.
Mechanical aptitude needed.
Must have the ability to respond and adjust to changing or new situations. Work well in high stress environments and maintain professionalism in dealing with customers and co-workers.
Needs to be a self-starter and have the ability to work in unsupervised settings.
Must be able to troubleshoot basic mechanical, electronic and operational aspects of machines.
Responsible for machine service and concentrates on problem solving and preventative maintenance.
Must be able to work comfortably in a plant environment with cold, damp, loud, etc. conditions.
Excellent customer service skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or associates of organization.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
To perform this job successfully, an individual should be proficient in Microsoft Office, as well as having working knowledge of database applications and contact management systems. Salesforce Experience a plus.

Education And Experience

An Industrial Mechanic Millwright Certificate of Qualification (433A); and or Industrial Electrician Certificate of Qualification (442A);
Minimum 3 years of field service experience installing and troubleshooting capital equipment in an industrial environment, food processing equipment is highly preferred.
Will consider a combination of education and experience.
Extensive business travel experience preferred.

Other Requirements

Must have a valid and unrestricted driver's license. Real ID-compliant driver’s license or other TSA approved alternative form of identification required for travel.
Valid passport or can obtain one.
Must have the ability to frequently travel within North America and Germany.

Position Type

Full Time

Classification

Non-Exempt

Travel Requirements

Extensive travel required, depending on customer needs. Must maintain flexible scheduled and work outside of normal business hours, as needed.

Behavior Standard

Maintain a positive work atmosphere by acting and communicating in a respectful manner to get along with customers, co-workers and management. Always strive to provide the Perfect Portion.

Apply About employer

More about this job

Responsibilities

Install, troubleshoot, repair, and maintain industrial equipment at customer sites, ensuring it operates safely and according to specifications. Document service work, communicate with customers and internal teams, coordinate travel, and recommend future service or parts needs.

Requirements

Requires an Industrial Mechanic Millwright Certificate of Qualification (433A) and/or an Industrial Electrician Certificate of Qualification (442A), or an equivalent combination of education and experience. Requires at least three years of field service experience with industrial capital equipment, a valid unrestricted driver's license, and the ability to travel extensively in North America and Germany.

Skills

Electrical Troubleshooting
Pneumatic Systems
Mechanical Repair
Machine Shop Skills
Equipment Installation
Preventive Maintenance
Customer Service
Technical Support
Problem Solving
Salesforce Documentation
Microsoft Office
Database Applications
Travel Coordination
Technical Communication
Safety Procedures

Visa sponsorship

Not detected in the job text

Keywords

Field Service
Industrial Equipment
Equipment Installation
Technical Support
Troubleshooting
Preventive Maintenance
Industrial Mechanic Millwright Certificate (433A)
Industrial Electrician Certificate (442A)
Electrical Systems
Pneumatic Systems
Mechanical Systems
Machine Shop
Food Processing Equipment
Capital Equipment
Salesforce
Microsoft Office
Database Applications
Contact Management Systems
Service Documentation
Customer Relations
Safety Procedures
Industrial Environment
Travel Coordination
North America
Germany

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