Senior Field Service Technician
- ON, Canada
- Algoma, ON, Canada
Salary Range: $30.00 – $35.00 per hour · Full-time
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Job details
- Pay
- Salary Range: $30.00 – $35.00 per hour
- Job type
- Full-time
- Apply by
- Experience
- 5+ years of hands-on experience installing, commissioning, troubleshooting, and maintaining CCTV, alarm, and access control systems.
- Posting language
- English
- Posted
Original job description
Company
Algoma Technology Services
Posted October 23, 2026
Last updated October 23, 2026
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Salary Range: $30.00 – $35.00 per hour
Posting Closes: November 4, 2026
Who We Are
ATS (Algoma Telephone Systems, Inc.) operating as Algoma Technology Systems was founded in 1979. Under new ownership since 2021, ATS is a multi-division company that provides communications, security, and managed IT services at a cost-effective, hassle free and reliable way to all our customers. We are a local company that aims to provide superior customer service. Our focus is on providing our customers with a reliable, transparent, and unparalleled customer experience while providing service efficiently.
THE ROLE
We are seeking an experienced Senior Field Service Technician with expertise in the installation, configuration, and maintenance of advanced alarms security systems, access control, CCTV and VOIP systems. This role is ideal for a professional with deep technical knowledge and a proven track record of delivering reliable security infrastructure solutions.
As a senior technician, you will be responsible for leading the setup and upkeep of CCTV, Alarm Systems, Access Control, VOIP and related electronic systems. You will ensure seamless integration with network infrastructure and provide troubleshooting support to guarantee optimal performance.
We seek someone with experience, passion, and drive. As you work with various managers and operations team members, you must be a great fit for our team. We’re down-to-earth, fun, and have a work-hard, play-hard mentality. Integrity and honesty are important character traits that you must have, along with a strong work ethic, high degree of initiative and a continuous desire to succeed.
Responsibilities
Onsite at our headquarters at 270 Bruce St, Sault Ste. Marie, Ontario.
Interested? Email your resume to HR@ATStechnology.ca and include “SENIOR FIELD SERVICE TECHNICIAN” in the subject line. While we appreciate all applications, only candidates who closely match the above criteria will be considered.
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Algoma Technology Services
Posted October 23, 2026
Last updated October 23, 2026
Share this page
- Google+
- Email
Salary Range: $30.00 – $35.00 per hour
Posting Closes: November 4, 2026
Who We Are
ATS (Algoma Telephone Systems, Inc.) operating as Algoma Technology Systems was founded in 1979. Under new ownership since 2021, ATS is a multi-division company that provides communications, security, and managed IT services at a cost-effective, hassle free and reliable way to all our customers. We are a local company that aims to provide superior customer service. Our focus is on providing our customers with a reliable, transparent, and unparalleled customer experience while providing service efficiently.
THE ROLE
We are seeking an experienced Senior Field Service Technician with expertise in the installation, configuration, and maintenance of advanced alarms security systems, access control, CCTV and VOIP systems. This role is ideal for a professional with deep technical knowledge and a proven track record of delivering reliable security infrastructure solutions.
As a senior technician, you will be responsible for leading the setup and upkeep of CCTV, Alarm Systems, Access Control, VOIP and related electronic systems. You will ensure seamless integration with network infrastructure and provide troubleshooting support to guarantee optimal performance.
We seek someone with experience, passion, and drive. As you work with various managers and operations team members, you must be a great fit for our team. We’re down-to-earth, fun, and have a work-hard, play-hard mentality. Integrity and honesty are important character traits that you must have, along with a strong work ethic, high degree of initiative and a continuous desire to succeed.
Responsibilities
- Install, configure, commission, troubleshoot, and maintain security and communications systems, including CCTV, intrusion detection, access control, and VoIP systems.
- Read and interpret technical drawings, wiring diagrams, schematics, installation manuals, and equipment documentation.
- Diagnose and resolve technical issues in the field, ensuring systems are operating properly and efficiently.
- Perform equipment installations, structured cabling, system integration, and related service work.
- Respond to service calls and manage multiple projects or assignments effectively.
- Communicate professionally with clients, colleagues, contractors, and vendors throughout installations and service activities.
- Travel to various job sites as required.
- Work flexible hours, including evenings and weekends, when required to meet project deadlines or respond to emergency or service calls.
- Follow established procedures, safety requirements, and industry standards while maintaining professional integrity and sound judgment.
- 5+ years of hands-on experience installing, commissioning, troubleshooting, and maintaining CCTV, alarm, and access control systems.
- Strong proficiency in structured cabling, equipment installation, and systems integration.
- Strong understanding of networking fundamentals, including IP addressing, subnetting, TCP/IP, DHCP, DNS, and basic network troubleshooting.
- Proven troubleshooting and problem-solving skills, with the ability to diagnose issues and work independently in the field.
- Experience with telephone systems, including analog, digital, and VoIP systems, is considered an asset. Candidates with strong phone-system experience may be eligible for additional compensation based on their level of expertise.
- Experience with optical fiber, including deploying, splicing, terminating and troublseshooting is considered an asset.
- Strong organizational skills, attention to detail, technical aptitude, and the ability to manage multiple service calls or projects effectively.
- Excellent communication and interpersonal skills, with the ability to work professionally with clients, colleagues, contractors, and vendors.
- Valid driver’s license and willingness to travel to various job sites as required.
- Relevant safety certifications, such as Working at Heights, Elevated Platform/Lift, Ladder Safety, WHMIS, and First Aid, are considered an asset.
- Relevant industry certifications, such as CCTV/security technician, access control, alarm technician, or VoIP certifications, are considered an asset.
- Additional training or certifications in IHSA supervision, structured cabling, fiber optics, or related technologies are considered an advantage.
- Ability to exercise sound independent judgment within established procedural guidelines and demonstrate professional integrity.
- Bondable with Criminal Record Check
- Must have valid Driver’s License and clean driving record
- Competitive salary commensurate with experience.
- Paid time off and holiday pay.
- Opportunities for professional development and career advancement.
- Company-provided tools, equipment, and vehicles for job-related tasks.
- Company vehicle and company cell phone.
- Health, dental, and vision insurance benefits after successful completion of probation period.
Onsite at our headquarters at 270 Bruce St, Sault Ste. Marie, Ontario.
Interested? Email your resume to HR@ATStechnology.ca and include “SENIOR FIELD SERVICE TECHNICIAN” in the subject line. While we appreciate all applications, only candidates who closely match the above criteria will be considered.
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More about this job
Responsibilities
Install, configure, commission, troubleshoot, and maintain CCTV, alarm, access control, VoIP, and related communications systems, including structured cabling and system integration. Respond to service calls, manage projects, communicate with clients and other stakeholders, and travel to job sites while following safety procedures and industry standards.
Requirements
Requires at least five years of hands-on experience with CCTV, alarm, and access control systems, along with strong structured cabling, systems integration, networking, and field troubleshooting skills. Candidates must have a valid driver's license and clean driving record, be bondable, and pass a criminal record check; telephone systems, fiber optics, and relevant safety or industry certifications are assets.
Skills
- CCTV Installation And Maintenance
- Alarm Systems
- Access Control
- VoIP Systems
- Structured Cabling
- Systems Integration
- IP Networking
- TCP/IP
- IP Addressing And Subnetting
- DHCP And DNS
- Network Troubleshooting
- Optical Fiber Splicing And Termination
- Technical Troubleshooting
- Reading Technical Drawings And Schematics
- Client Communication
- Project And Service Call Management
Benefits
- Paid Time Off
- Holiday Pay
- Professional Development
- Career Advancement Opportunities
- Company-Provided Tools And Equipment
- Company Vehicle
- Company Cell Phone
- Health Insurance
- Dental Insurance
- Vision Insurance
Visa sponsorship
Not detected in the job text
Categories
- Trades
- Security & Safety
- Technology
- Engineering
- Customer Service & Support
Keywords
- CCTV
- Intrusion Detection
- Alarm Systems
- Access Control
- VoIP
- Analog Telephone Systems
- Digital Telephone Systems
- Structured Cabling
- Systems Integration
- IP Addressing
- Subnetting
- TCP/IP
- DHCP
- DNS
- Network Troubleshooting
- Optical Fiber
- Fiber Splicing
- Fiber Termination
- Technical Drawings
- Wiring Diagrams
- Schematics
- Working At Heights
- Elevated Platform And Lift Safety
- Ladder Safety
- WHMIS
- First Aid
- IHSA Supervision
- Security Systems
- Field Service
- Criminal Record Check