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Added 12 mins ago
WU
Clinical Education Manager
Western University
London, ON
- Full-time
The Manager, Clinical Education is accountable for providing administrative leadership to the Clinical Education areas (years 3 and 4) of the UME program to ensure effective and efficient…
Added 12 mins ago
M
Business Analyst III
Moneris
Toronto, ON
- Full-time
Reporting Relationship: You will report to the Manager, Business Analysis and Governance.
Added 12 mins ago
SL
Advanced Case Manager - Insurance Sales - Mandarin
Sun Life
BC · Toronto, ON · Waterloo, ON · ON · Ontario Telecommuters
- Full-time
The Advanced Case Manager is responsible for contributing to the Company’s individual life and health sales goals by providing complex case and sales strategy support to advisors in the Sun…
Added 12 mins ago
D
Section Manager
Desjardins
Montreal, QC · Trois-Rivières, QC
- Full-time
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the…
Added 12 mins ago
EP
Controller
Export Packers
Brampton, ON
- Full-time
…leadership and cross-functional teams to drive efficiency, implement process improvements, and uphold financial discipline across the…
Added 12 mins ago
C
Chef Manager, École Mont Royal
Cook
Mont-Royal, QC
- Full-time
Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
Added 12 mins ago
BG
Sr. Business Unit Accountant
Boyd Group Services
Winnipeg, MB
- Full-time
Assist the Manager, Business Unit Accounting in providing guidance and mentorship to the Business Unit accountants to ensure accurate and timely financial outputs, including supporting the…
Added 12 mins ago
B
Manager business enablement
BMO
Montreal, QC
- Full-time
Works with the client and BMO stakeholders to ensure a seamless process and effective onboarding.
Added 12 mins ago
B
SENIOR COMMERCIAL ACCOUNT MANAGER – Halton
BDC
ON · Halton
- Full-time
We are looking for a Senior Commercial Account Manager who will leverage their interpersonal strengths and network to generate new business opportunities while managing a portfolio of…
Added 12 mins ago
WC
Personal Support Worker (2026-395-CC)
WoodGreen Community Services
Toronto, ON
- Full-time
Monitor program supplies and report shortages to the Manager.
Added 12 mins ago
WC
Cleaner (2026-385-HHS)
WoodGreen Community Services
Toronto, ON
- Contract
As a Cleaner, you’ll report to the Manager, Housing & Homelessness Services, & Maintenance, and will play a key role in our day-to-day operations, keeping our buildings spotless and…
Added 12 mins ago
CB
Procurement Manager
Cerelia Bakery Canada LP
Mississauga, ON
- $115,000 to $125,000 CAD / year
- Full-time
The Procurement Manager is responsible for managing procurement and purchasing activities across raw materials, ingredients, packaging, energy, and services to meet business requirements…
Added 12 mins ago
B
Regional Operations Manager - HVAC
BGIS
Montreal, QC
- Full-time
The Regional Operations Manager – HVAC is responsible for the effective leadership, technical oversight, and operational performance of a skilled trades team with a strong concentration in…
Added 26 mins ago
MM
Interim Branch Manager (12 month contract)
Money Mart
Toronto, ON
- Temporary
Interim Branch Manager lead the day-to-day success of a Money Mart branch while remaining hands-on with customer service and branch operations. This is a working-manager role for someone…
Added 26 mins ago
NT
Maintenance Craftsperson (Electrician)
NHS Tayside
Angus, ON
- Full-time
You should apply for this post by completing the application process on Jobtrain.
Added 26 mins ago
NS
Supervisor - Nutrition and Food Services
Nova Scotia Health Authority
Truro, NS
- Internship
Reporting to the Manager of Nutrition and Food Services (NFS), the Nutrition and Food Service Supervisor is responsible for the front-line supervision of employees, day-to-day operations,…
Added 26 mins ago
NS
Clinical Therapist (Masters) - Schools Plus - Mental Health & Addictions
Nova Scotia Health Authority
Victoria Vale, NS
- Full-time
Reporting to the Manager, the SchoolsPlus Mental Health clinician provides services directly in the school community environment within the designated SchoolsPlus schools. SchoolsPlus is a…
Added 26 mins ago
NS
Clinical Therapist (Masters) - Urgent Care - Mental Health and Addictions
Nova Scotia Health Authority
Kentville, NS
- Internship
Reporting to the Manager of Urgent Care Services - Mental Health & Addictions, the Crisis/Urgent Care Clinician provides advanced assessment, intervention, brief follow up and care planning…
Added 26 mins ago
NS
Occupational Therapist - Mental Health & Addictions
Nova Scotia Health Authority
Vaughan, NS
- Full-time
The Occupational Therapist works under the supervision of the Health Services Manager. The Occupational Therapist (OT) works in collaboration with the client, caregivers, and family to…
Added 26 mins ago
EB
Process Manager
Electra Battery Materials Corporation
Temiskaming Shores, ON
- Full-time
Below is a list of primary duties and responsibilities for the Process Manager position at the Cobalt Refinery:
Added 26 mins ago
MP
Project Manager - ICI
Michael Page
Ottawa, ON
- $100,000 to $130,000 CAD / year
- Full-time
The Project Manager will oversee and manage projects within the construction industry, ensuring they are completed on time, within scope, and on budget. This role requires a detail-oriented…
Added 26 mins ago
RH
Accounting Manager
Robert Half
Guelph, ON
- $45 to $55 CAD / hour
- Contract
This position plays a key role in ensuring compliance with GAAP, IFRS, and ASPE in Canada. The Accounting Manager will also support budgeting, treasury, tax compliance, audit coordination,…
Added 26 mins ago
NS
Community Outreach Worker - Community Wellness and Supports - Mental Health and Addictions
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Health Services Manager, the Community Outreach Worker (COW) provides a range of clinical services to adults and their families affected by mental illness and/or substance…
Added 26 mins ago
IG
Brand Marketing Specialist
Insight Global
Brampton, ON
- $22 to $24 CAD / hour
- Contract
marketing campaigns and programs. Reporting to a Sr. Manager or Director/Sr. Director, this role is an early step in the brand marketing career path, and supports cross-functional campaign…
Added 26 mins ago
RC
Sales Specialist
Randstad Canada
Burlington, ON
- Full-time
Managing, qualifying, and maintaining a database of clients and prospects using a disciplined sales process to increase market share.

WELL Health Diagnostic Centres

Patient Care Representative

Milton, ON, L9T 9A9, Canada

The expected hiring range for this role is from $19 - $20 per hour. · Full-time

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Job details

Pay: The expected hiring range for this role is from $19 - $20 per hour.
Job type: Full-time
Experience: 0-2 years of related experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

WELL Health Diagnostic Centres is looking for a skilled Patient Care Representative who will be responsible for the first impression when patients enter the clinic and for physician/provider support. The PCR may also provide coverage from time to time for other administrative roles throughout the clinic.

About WELL Health Diagnostic Centres

WELL Health Diagnostic Centres is the largest operator of independent diagnostic health facilities in Ontario. More than 15,000 healthcare providers refer their patients to WELL Health Diagnostic Centres’ 60+ accredited locations for OHIP and AHCIP-covered cardiology, radiology, respirology, and sleep diagnostic services. We are committed to delivering shorter wait times, faster report turnaround, and the highest standard of patient care.

WELL Health Diagnostic Centres is a top employer of choice! We are dedicated to attracting, developing, and retaining the best healthcare professionals in the industry. We are proud to be recognized year after year as an industry leader, earning distinctions such as Canada’s Best Managed Companies, Great Place to Work®, Canada’s Top Growing Companies from The Globe and Mail, and the Consumer Choice Award.

Why Join WELL Health Diagnostic Centres?

Compassionate & Connected Healthcare: Join a team of 1,000+ healthcare professionals across Canada dedicated to delivering excellent patient care while upholding the highest clinical standards.
Employee Wellness: We support your overall work-life balance and offer full access to our group medical benefits and external wellness platforms to support you in thriving both personally and professionally.
Competitive & Comprehensive Compensation: Enjoy competitive pay, extended health and dental benefits, paid time off, and exclusive perks through Perkopolis with 5,000+ discounts.
Grow with a Leading Organization: With 60+ clinics across Canada and upcoming rapid expansion, you’ll have the opportunity to advance your skills and build a meaningful career.
Collaborative & Supportive Culture: Work in a team-oriented environment with strong leadership, mentorship opportunities, continuing education support, training and development support, internal mobility, and clear pathways for career growth.

Visit us at

Job Description: Patient Care Representative

Reporting to: Clinic Leader / Regional Leader

Position Overview:

Responsible for the overall patient flow of the clinic, including reception and clerical duties. Schedule appointments and register for procedures as needed. Receive, process, and direct patients following established procedures and documentation requirements. Assist patients as required to coordinate patient flow. Maintain accurate patient records and filing systems. Input patient data from affiliate clinics. Provide a professional demeanour and a positive image for the department and facility by receiving, processing, and directing professional and non-professional staff, patients and visitors pleasantly and courteously.

Responsibilities:

Reception:

Greet incoming patients or physicians, as per script.

Obtain required patient identification, documentation and history following guidelines.

Ensure the patient has followed the correct preparation for their exam.

Ensure inquiries are answered or referred to the appropriate person.

Assist patients requiring help in mobility.

Maintain a clean and tidy reception area as per infection prevention and control guidelines.

Schedule patients in a timely and efficient manner, ensuring to adhere to standardization protocols. Ensure urgent patients are seen on a priority basis. If clinic does not offer requested procedure, assist the physician or patient in locating a procedure time at another MHC clinic.

Assist Clinic Leader with turnaround report and private pay documentation.

Patient Flow:

Assist technologist in preparing patients for diagnostic testing, including but not limited to changing, guiding, assisting in mobility, cleaning etc.

Perform ECGs, Holter hookup, blood pressure, take vitals, collect basic information from patients etc., if trained to do so.

Work alongside and assist physicians, as required, to ensure their practice runs smoothly and efficiently; including but not limited to locating reports, scheduling appointments, coordinating schedules, biopsies, etc.

Assist with workflow of the clinic.

Documentation:

Ensure all documentation and requests are received by the ordering physician and billing party in a timely manner. Patient confidentiality is mandatory.

Maintain accurate patient records and filing systems (in accordance with Company and Ministry of Health requirements).

Equipment Operations & Maintenance:

Operate specific office equipment related to secretarial duties (i.e., computer, computerized telephone, photocopier and fax machine, etc.).

Observe and report all malfunctions in office equipment.

Follow manufacturer's guidelines for operation, maintenance and minor troubleshooting.

Maintain all required logbooks for infection prevention and control protocols.

Reporting:

Ensure patient reports are delivered, distributed, and faxed expediently, where applicable.

Maintain patient confidentiality.

Safety:

All company and government regulations are to be followed.

Routine cleaning of work area and equipment to be done as scheduled or needed.

Other:

Assist other staff members when the workload is completed or as assigned for the smooth, effective functioning of the entire department and facility.

Qualifications, Experience & Requirements:

0-2 years of related experience.

Diploma in Medical Office Administration or related field.

Computer literacy.

Minimum typing speed of 35wpm.

Must have excellent telephone etiquette.

Good command of the English language, excellent communication, organizational and interpersonal skills are required.

Ability to work independently and as part of a team.

Adherence to PHIPA.

A strong ability to multi-task.

Maintain competence in position by attending staff meetings.

CPR & First Aid Certification is encouraged.

Staffing:

Maintain and adjust to staffing rotation pattern as directed by manager or delegate.

WELL Health Diagnostic Centres does not use artificial intelligence-assisted tools in the recruitment process.

This role is for an existing vacancy. The expected hiring range for this role is from $19 - $20 per hour. Final compensation is determined based on market location, job-related knowledge, skills, experience level, and internal equity. Candidates with significantly more experience may be considered at a higher level with adjusted compensation for certain roles.

WELL Health Diagnostic Centres welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WELL Health Diagnostic Centres is an equal opportunity employer. If you require accommodation for a disability at any stage of the recruitment process, please notify Human Resources.

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More about this job

Responsibilities

The Patient Care Representative manages clinic patient flow, including reception duties, appointment scheduling, and data entry. They also provide direct support to physicians and technologists by assisting with diagnostic procedures and maintaining accurate patient records.

Requirements

Candidates must hold a diploma in Medical Office Administration or a related field with 0-2 years of experience. Strong communication skills, computer literacy, and a minimum typing speed of 35wpm are required.

Skills

Patient reception
Medical office administration
Appointment scheduling
Data entry
Patient flow coordination
ECG performance
Holter hookup
Vital signs monitoring
Telephone etiquette
Multi-tasking
PHIPA compliance
Computer literacy
Infection prevention
Record keeping
Customer service

Benefits

Group medical benefits
External wellness platforms
Extended health benefits
Dental benefits
Paid time off
Perkopolis discounts
Mentorship opportunities
Continuing education support

Visa sponsorship

Not detected in the job text

Keywords

Patient Care Representative
Diagnostic Centres
Medical Office Administration
Reception
Clerical
Scheduling
ECG
Holter
Vitals
PHIPA
Patient Records
Infection Prevention
Data Entry
Healthcare
Clinical Standards
Diagnostic Services
Patient Flow
Medical Documentation
Office Equipment
Customer Service

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