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Added 16 mins ago
U
Représentant des ventes – Région d’Ottawa, ON et Gatineau, QC
USG
Montreal, QC
- Other
Sales Representative- Ottawa, ON and Gatineau, PQ region
Added 2 hours ago
CS
Program Assistant (CF) - Ready to Serve and RENU
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AB · Edmonton, AB
- Full-time
…contract full-time (40 hours/week) administrative and operational support to two new employment training programs: Ready to Serve (RTS) and Renewing Expertise, Navigating Upward…
Added 5 hours ago
CC
Sales Representative
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Calgary, AB
- Full-time
Role Description This full-time, on-site Sales Representative role is based in Calgary, AB and focuses on guiding customers through the vehicle sales process from initial contact to final…
Added 6 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
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Added 6 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
…is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance…
Added 6 hours ago
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Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
…is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance…
Added 8 hours ago
BI
Outside Sales Representative – North/Central Alberta
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AB · Edmonton, AB
- Full-time
The Outside Sales Representative is responsible for driving revenue growth, expanding market share, and strengthening customer relationships across the North/Central Alberta territory. This…
Added 8 hours ago
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Retail Merchandiser - Canada
Neptune Retail Solutions
Mississauga, ON
- $17.95 CAD / hour
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Added 9 hours ago
FT
Outside Sales Representative, Calgary Moraine
Fountain Tire
Calgary, AB
- Other
…and dedicated individual to join our team as an Outside Sales Representative to help grow our business and support our customers. If you enjoy building relationships and finding new…
Added 9 hours ago
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Inside Sales Representative, Lethbridge North
Fountain Tire
Lethbridge, AB
- Other
Fountain Tire Lethbridge North (804 36 Street), is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative/Service Writer!
Added 9 hours ago
FT
Inside Sales Representative, Val Caron
Fountain Tire
Sudbury, ON · Val Caron, ON
- Other
…individual to join our team on the front counter as an Inside Sales…
Added 9 hours ago
FT
Inside Sales Representative, Edmonton (Roper Road)
Fountain Tire
Edmonton, AB
- Other
Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
Added 9 hours ago
LS
External Communications & Business Development Officer - Permanent - 19626
LRO Staffing
Ottawa, ON
- Full-time
The External Communications & Business Development Officer will support external communications, digital presence, events, stakeholder engagement, and business development initiatives.
Added 10 hours ago
A
Sales & Marketing Representatives
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Cambridge, ON
- Full-time
The harder you work, the more you earn and we’ll provide the training, coaching, and support you need to succeed.
Added 10 hours ago
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Sales & Marketing Representatives
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Waterloo, ON
- Full-time
The harder you work, the more you earn and we’ll provide the training, coaching, and support you need to succeed.
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Sales & Marketing Representatives
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Kitchener, ON
- Full-time
The harder you work, the more you earn and we’ll provide the training, coaching, and support you need to succeed.
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Sales & Marketing Representatives
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Burlington, ON
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Sales & Marketing Representatives
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Niagara Falls, ON
- Full-time
The harder you work, the more you earn and we’ll provide the training, coaching, and support you need to succeed.
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Sales & Marketing Representatives
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Barrie, ON
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Added 11 hours ago
NB
Associate
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Trois-Rivières, QC · Greater Trois-Rivieres Metropolitan Area
- Full-time
Analyze client accounts to prepare for activities that support wealth advisors in their business development
Added 12 hours ago
A
Virology, Therapeutic Specialist - Northern Ontario
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- $93,000 to $143,000 CAD / year
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Our Therapeutic Specialists develop robust business plans to execute brand strategy and tactics in the field, deliver sales performance and effectively build strong customer relationships…
Added 12 hours ago
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Director, Retirement Strategy
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Toronto, ON
- Full-time
…Retirement, Wealth and broader Manulife capabilities, this role will support our mission to make decisions easier and lives better for our customers. This high-profile opportunity provides…
Added 14 hours ago
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Représentant(e) Ventes internes/Inside Sales Representative
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Montreal, QC
- Full-time
Added 15 hours ago
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Technician I (Tiverton, ON, CA)
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Tiverton, ON
- Full-time
Support your team with basic mechanical installations, repairs, and upgrades to help keep communities powered.
Added 15 hours ago
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Construction administrator
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Toronto, ON · Greater Toronto Area, Canada
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WELL Health Diagnostic Centres

Patient Care Representative

Toronto, ON, M2N 5W9, Canada

The expected hiring range for this role is from $19 - $20 per hour. · Full-time

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Job details

Pay: The expected hiring range for this role is from $19 - $20 per hour.
Job type: Full-time
Experience: 0-2 years of related experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

WELL Health Diagnostic Centres is looking for a skilled Patient Care Representative who will be responsible for the first impression when patients enter the clinic and for physician/provider support. The PCR may also provide coverage from time to time for other administrative roles throughout the clinic.

About WELL Health Diagnostic Centres

WELL Health Diagnostic Centres is the largest operator of independent diagnostic health facilities in Ontario. More than 15,000 healthcare providers refer their patients to WELL Health Diagnostic Centres’ 60+ accredited locations for OHIP and AHCIP-covered cardiology, radiology, respirology, and sleep diagnostic services. We are committed to delivering shorter wait times, faster report turnaround, and the highest standard of patient care.

WELL Health Diagnostic Centres is a top employer of choice! We are dedicated to attracting, developing, and retaining the best healthcare professionals in the industry. We are proud to be recognized year after year as an industry leader, earning distinctions such as Canada’s Best Managed Companies, Great Place to Work®, Canada’s Top Growing Companies from The Globe and Mail, and the Consumer Choice Award.

Why Join WELL Health Diagnostic Centres?

Compassionate & Connected Healthcare: Join a team of 1,000+ healthcare professionals across Canada dedicated to delivering excellent patient care while upholding the highest clinical standards.
Employee Wellness: We support your overall work-life balance and offer full access to our group medical benefits and external wellness platforms to support you in thriving both personally and professionally.
Competitive & Comprehensive Compensation: Enjoy competitive pay, extended health and dental benefits, paid time off, and exclusive perks through Perkopolis with 5,000+ discounts.
Grow with a Leading Organization: With 60+ clinics across Canada and upcoming rapid expansion, you’ll have the opportunity to advance your skills and build a meaningful career.
Collaborative & Supportive Culture: Work in a team-oriented environment with strong leadership, mentorship opportunities, continuing education support, training and development support, internal mobility, and clear pathways for career growth.

Visit us at

Job Description: Patient Care Representative

Reporting to: Clinic Leader / Regional Leader

Position Overview:

Responsible for the overall patient flow of the clinic, including reception and clerical duties. Schedule appointments and register for procedures as needed. Receive, process, and direct patients following established procedures and documentation requirements. Assist patients as required to coordinate patient flow. Maintain accurate patient records and filing systems. Input patient data from affiliate clinics. Provide a professional demeanour and a positive image for the department and facility by receiving, processing, and directing professional and non-professional staff, patients and visitors pleasantly and courteously.

Responsibilities:

Reception:

Greet incoming patients or physicians, as per script.

Obtain required patient identification, documentation and history following guidelines.

Ensure the patient has followed the correct preparation for their exam.

Ensure inquiries are answered or referred to the appropriate person.

Assist patients requiring help in mobility.

Maintain a clean and tidy reception area as per infection prevention and control guidelines.

Schedule patients in a timely and efficient manner, ensuring to adhere to standardization protocols. Ensure urgent patients are seen on a priority basis. If clinic does not offer requested procedure, assist the physician or patient in locating a procedure time at another MHC clinic.

Assist Clinic Leader with turnaround report and private pay documentation.

Patient Flow:

Assist technologist in preparing patients for diagnostic testing, including but not limited to changing, guiding, assisting in mobility, cleaning etc.

Perform ECGs, Holter hookup, blood pressure, take vitals, collect basic information from patients etc., if trained to do so.

Work alongside and assist physicians, as required, to ensure their practice runs smoothly and efficiently; including but not limited to locating reports, scheduling appointments, coordinating schedules, biopsies, etc.

Assist with workflow of the clinic.

Documentation:

Ensure all documentation and requests are received by the ordering physician and billing party in a timely manner. Patient confidentiality is mandatory.

Maintain accurate patient records and filing systems (in accordance with Company and Ministry of Health requirements).

Equipment Operations & Maintenance:

Operate specific office equipment related to secretarial duties (i.e., computer, computerized telephone, photocopier and fax machine, etc.).

Observe and report all malfunctions in office equipment.

Follow manufacturer's guidelines for operation, maintenance and minor troubleshooting.

Maintain all required logbooks for infection prevention and control protocols.

Reporting:

Ensure patient reports are delivered, distributed, and faxed expediently, where applicable.

Maintain patient confidentiality.

Safety:

All company and government regulations are to be followed.

Routine cleaning of work area and equipment to be done as scheduled or needed.

Other:

Assist other staff members when the workload is completed or as assigned for the smooth, effective functioning of the entire department and facility.

Qualifications, Experience & Requirements:

0-2 years of related experience.

Diploma in Medical Office Administration or related field.

Computer literacy.

Minimum typing speed of 35wpm.

Must have excellent telephone etiquette.

Good command of the English language, excellent communication, organizational and interpersonal skills are required.

Ability to work independently and as part of a team.

Adherence to PHIPA.

A strong ability to multi-task.

Maintain competence in position by attending staff meetings.

CPR & First Aid Certification is encouraged.

Staffing:

Maintain and adjust to staffing rotation pattern as directed by manager or delegate.

WELL Health Diagnostic Centres does not use artificial intelligence-assisted tools in the recruitment process.

This role is for an existing vacancy. The expected hiring range for this role is from $19 - $20 per hour. Final compensation is determined based on market location, job-related knowledge, skills, experience level, and internal equity. Candidates with significantly more experience may be considered at a higher level with adjusted compensation for certain roles.

WELL Health Diagnostic Centres welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WELL Health Diagnostic Centres is an equal opportunity employer. If you require accommodation for a disability at any stage of the recruitment process, please notify Human Resources.

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More about this job

Responsibilities

The Patient Care Representative manages clinic patient flow, including reception duties, appointment scheduling, and patient registration. They also provide direct support to physicians and technologists by assisting with diagnostic procedures and maintaining accurate patient records.

Requirements

Candidates must hold a diploma in Medical Office Administration or a related field with 0-2 years of experience. Proficiency in computer use, a minimum typing speed of 35wpm, and excellent communication skills are required.

Skills

Patient reception
Medical office administration
Appointment scheduling
Data entry
Patient flow coordination
ECG performance
Holter hookup
Vitals collection
Telephone etiquette
Multi-tasking
PHIPA compliance
Infection prevention
Record keeping
Computer literacy
Interpersonal skills
Communication

Benefits

Group medical benefits
Dental benefits
Paid time off
Wellness platforms
Perkopolis discounts
Mentorship opportunities
Continuing education support
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Patient Care Representative
Medical Office Administration
Diagnostic Services
Reception
Clerical
Patient Flow
ECG
Holter
PHIPA
Infection Prevention
Data Entry
Scheduling
Healthcare
Clinical Standards
Medical Records
Patient Confidentiality
Diagnostic Testing
Office Equipment
Typing
Interpersonal Skills

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