Office Manager
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Company Description WellOne Medical Centre is a large, modern medical facility located in the heart of downtown Toronto. As part of The One Group, which includes WellOne and BeautyOne, the centre offers a comprehensive range of medical, cosmetic, and mental health services. Clients can conveniently access a full package of care and wellness services with streamlined scheduling. The organization is doctor-led and focused on bringing out the best in every individual through integrated, high-quality support. WellOne provides a professional environment where healthcare and client experience are closely aligned.
Role Description The Office Manager is a full-time, on-site role based at WellOne Medical Centre in Toronto, ON. This role oversees day-to-day office operations, including coordinating schedules, managing front-desk activities, and ensuring efficient patient flow throughout the clinic. The Office Manager handles administrative processes such as record management, supplies ordering, vendor coordination, and maintenance of office equipment. This position supervises and supports administrative staff, helps resolve patient inquiries, and ensures a welcoming, professional environment for all visitors. The Office Manager also collaborates with clinical and cosmetic service teams to align office procedures with patient care standards and organizational policies.
Qualifications
Role Description The Office Manager is a full-time, on-site role based at WellOne Medical Centre in Toronto, ON. This role oversees day-to-day office operations, including coordinating schedules, managing front-desk activities, and ensuring efficient patient flow throughout the clinic. The Office Manager handles administrative processes such as record management, supplies ordering, vendor coordination, and maintenance of office equipment. This position supervises and supports administrative staff, helps resolve patient inquiries, and ensures a welcoming, professional environment for all visitors. The Office Manager also collaborates with clinical and cosmetic service teams to align office procedures with patient care standards and organizational policies.
Qualifications
- Strong Communication skills for interacting with patients, visitors, and multidisciplinary staff.
- Proficiency in Administrative Assistance and Office Administration to manage scheduling, records, and daily operations.
- Knowledge of Office Equipment and related systems to ensure smooth functioning of the clinic’s administrative tools.
- Customer Service skills to provide a positive experience and handle inquiries and concerns effectively.
- Experience in medical or healthcare office management, including familiarity with patient confidentiality and clinic workflows.
- Ability to lead and coordinate a small administrative team, prioritize tasks, and maintain organized work processes.
- Comfort with basic computer applications and practice management or scheduling software.
- Relevant post-secondary education or training in office administration, healthcare administration, or a related field is an asset.
More about this job
Responsibilities
Oversee daily clinic office operations, including scheduling, front-desk activities, patient flow, records, supplies, vendors, and office equipment. Supervise administrative staff, address patient inquiries, maintain a welcoming environment, and coordinate procedures with clinical and cosmetic teams.
Requirements
Candidates should have strong communication, customer service, and office administration skills, along with experience in medical or healthcare office management and familiarity with patient confidentiality and clinic workflows. The role also calls for the ability to lead a small administrative team, use basic computer and practice management or scheduling software, and preferably have relevant post-secondary education or training.
Skills
- Communication
- Administrative Assistance
- Office Administration
- Scheduling
- Record Management
- Office Equipment Management
- Customer Service
- Patient Confidentiality
- Clinic Workflow Management
- Team Leadership
- Task Prioritization
- Vendor Coordination
- Patient Flow Coordination
- Practice Management Software
Visa sponsorship
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Categories
- Administrative
- Healthcare
- Management & Leadership
- Customer Service & Support
Keywords
- Medical Practice
- Healthcare Administration
- Office Management
- Office Administration
- Administrative Assistance
- Patient Scheduling
- Front Desk
- Patient Flow
- Record Management
- Patient Confidentiality
- Clinic Workflows
- Supplies Ordering
- Vendor Coordination
- Office Equipment
- Customer Service
- Administrative Staff Supervision
- Practice Management Software
- Scheduling Software
- Clinical Services
- Cosmetic Services
- Mental Health Services