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Added 8 mins ago
MA
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Program Manager
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assistant manager, restaurant
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(CAN) Health and Beauty Team Associate
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Cree Subs Sandwich Artist (Overnights)
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AU
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Added 11 hours ago
WC
(CAN) Health and Beauty Team Associate
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Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 11 hours ago
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(CAN) Health and Beauty Team Associate
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SM
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Added 11 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
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Alliston, ON
- Internship
Proven knowledge of ALARA and radiation safety.

Wendy's Canada | Blackstar Management ULC

Shift Supervisor

London, ON, Canada

Full-time

Apply on app.higherme.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 31, 2026

Original job description

We're looking for outgoing and energetic Shift Supervisors! THIS POSTING IS FOR OUR 243 OXFORD STREET LOCATION.

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities.

The following provides an overview of the basic responsibilities of a Shift Supervisor:

You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
You must be available to work all shifts - Opens, Mid day and Closing Shifts.

General Responsibilities:

Train, monitor and reinforce food safety procedures to crew members.
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
Perform walk-through’s to ensure restaurant is ready to open/close and/or rush-ready.
Work with Restaurant Management team to train, develop and communicate with crew members and Team in a way that maximizes retention.
Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to “Delight Every Customer”.
Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.
Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
Follow up and ensure resolution of guest-related issues as needed.

When he was eight years old, Dave Thomas dreamed he'd run the best restaurant in the world. He didn't just achieve his dream, he shared it with everyone. Dave loved two things above all else, food and people. That's why he started Wendy's. He believed in a place where you get great food, made fresh, served by nice people. At all our restaurants we do our best to carry on that simple idea, every day. It's his legacy. Our name is Wendy's, but we will always be Dave's place. Learn about the legacy and see how you can keep it alive as part of our team!

Apply on app.higherme.com About employer

More about this job

Responsibilities

The Shift Supervisor at Wendy's will help run the restaurant during each shift, training and guiding crew members, keeping food safe, handling the cash register, and making sure customers are happy. They will also check that the store is ready to open and close.

Requirements

Candidates need to be outgoing, energetic and able to work any shift, including openings, mid-day and closings.

Skills

Food safety procedures
Cash register operation
Cash management
Crew training and development
Team leadership
Customer service
Shift scheduling
Operations coordination
Store opening and closing procedures
Guest issue resolution
Efficiency and profitability optimization
Quality and service standards

Keywords

Shift Supervisor
restaurant supervisor
shift leader
restaurant management
food safety
cash management
crew training
customer service
fast food
quick service restaurant
store operations
scheduling
team leadership
Wendy's
opening and closing
food service supervisor

Seniority

Entry level

Tools

cash register

Languages

English

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Work requirements

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