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District Manager

  • Calgary, AB, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Company Description Wendy’s was founded in 1969 in Columbus, Ohio, and built on the promise that “Quality Is Our Recipe®,” a principle that continues to guide the brand today. The company is known for its made-to-order square hamburgers made with fresh, never frozen beef*, as well as freshly prepared salads and signature items like chili, baked potatoes, and Frosty® desserts. The Wendy’s Company (Nasdaq: WEN) focuses on doing the right thing and making a positive impact, notably through its support of the Dave Thomas Foundation for Adoption® and the Wendy’s Wonderful Kids® program. Together with its franchisees, Wendy’s operates more than 7,000 restaurants worldwide and employs hundreds of thousands of people, working toward a vision of becoming the world’s most thriving and beloved restaurant brand. More information is available at wendys.com, the Square Deal™ blog, and on social channels including X, Instagram, and Facebook.

Role Description The District Manager is a full-time, on-site leadership role based in Calgary, AB, responsible for overseeing restaurant operations across multiple locations within the district. This role includes leading and coaching General Managers, ensuring consistent execution of brand standards, and driving operational excellence in areas such as food quality, guest service, cleanliness, and safety. The District Manager monitors business performance, reviews financial reports, manages budgets, and implements action plans to improve sales, profitability, and key performance metrics. Daily responsibilities include conducting restaurant visits, supporting staffing and training initiatives, reinforcing compliance with company policies and regulatory requirements, and fostering an inclusive, high-performance culture. The District Manager also partners with corporate and franchise leadership to support local marketing efforts, implement new programs, and contribute to long-term growth of the Wendy’s brand in the region.

Qualifications

  • Experience in multi-unit restaurant or retail management, with demonstrated ability to lead and develop managers and teams across several locations.
  • Strong operations and business skills, including proficiency in analyzing financial reports, managing budgets, and driving sales and profitability.
  • Background in guest service and quality assurance, with a focus on delivering consistent, high-quality experiences and maintaining food safety and cleanliness standards.
  • Effective leadership, communication, and coaching skills, including performance management, conflict resolution, and building an inclusive, collaborative work environment.
  • Organizational and problem-solving abilities, including prioritizing multiple demands, managing change, and implementing process improvements.
  • Familiarity with local labor regulations, health and safety requirements, and company policies relevant to restaurant operations.
  • Proficiency with common business and restaurant management systems, such as POS platforms, scheduling tools, and productivity software (e.g., Excel, email, reporting tools
More about this job

Responsibilities

Oversee restaurant operations across multiple locations, leading and coaching General Managers while ensuring brand standards for food quality, guest service, cleanliness, and safety. Monitor financial and operational performance, manage budgets, implement improvement plans, support staffing and training, and partner with corporate and franchise leaders on local marketing and growth initiatives.

Requirements

Requires experience managing multiple restaurant or retail locations and a demonstrated ability to lead and develop managers and teams. Candidates should have strong operational and financial skills, guest-service and food-safety knowledge, effective communication and coaching abilities, familiarity with relevant regulations, and proficiency with common business and restaurant management systems.

Skills

  • Leadership
  • Coaching
  • Financial Analysis
  • Budget Management
  • Sales Growth
  • Profitability Improvement
  • Guest Service
  • Food Quality Assurance
  • Food Safety
  • Performance Management
  • Conflict Resolution
  • Staffing and Training
  • Regulatory Compliance
  • Process Improvement
  • POS and Scheduling Systems

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Hospitality
  • Food & Beverage
  • Retail

Keywords

  • Retail Management
  • Restaurant Operations
  • General Manager Development
  • Brand Standards
  • Food Quality
  • Guest Service
  • Cleanliness
  • Food Safety
  • Financial Reports
  • Budget Management
  • Sales
  • Profitability
  • Key Performance Metrics
  • Staffing
  • Training
  • Regulatory Compliance
  • Labor Regulations
  • Health and Safety
  • Performance Management
  • Conflict Resolution
  • Process Improvement
  • Local Marketing
  • POS Platforms
  • Scheduling Tools
  • Excel
  • Email
  • Reporting Tools

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