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General Manager

  • AB, Canada
  • Edmonton, AB, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Job type
Full-time
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Role Description The General Manager is a full-time, on-site leadership role based in Calgary and Edmonton, AB, responsible for overseeing all aspects of restaurant operations. Day-to-day duties include managing staff scheduling, training, and performance, ensuring food safety, cleanliness, and adherence to brand standards. The General Manager monitors sales, controls costs, and manages inventory to achieve profitability and operational targets. This role also involves handling guest concerns, supporting marketing and promotional activities, and maintaining compliance with company policies and local regulations. The General Manager is expected to lead by example, foster an inclusive team culture, and develop future leaders within the restaurant. We are looking for two qualified general managers with 3-4 years experience in the restaurant industry!

Qualifications

  • Experience in restaurant or retail management, including supervision of teams and day-to-day operations.
  • Strong skills in customer service, conflict resolution, and guest relationship management.
  • Ability to manage scheduling, training, and performance coaching for a diverse team.
  • Competence in inventory control, cash handling, and basic financial reporting.
  • Knowledge of food safety, health regulations, and workplace safety practices.
  • Effective communication and organizational skills, with attention to detail in a fast-paced environment.
  • Proven ability to work flexible hours, including evenings, weekends, and holidays as needed
More about this job

Responsibilities

Oversee restaurant operations, including staffing, training, food safety, cleanliness, inventory, sales, costs, and compliance with company policies and local regulations. Address guest concerns, support marketing activities, foster an inclusive team culture, and develop future leaders while meeting profitability and operational targets.

Requirements

Requires 3–4 years of restaurant industry experience and experience managing restaurant or retail operations and supervising teams. Candidates should have strong customer service, conflict resolution, scheduling, training, inventory, cash handling, food safety, communication, and organizational skills, and be available for flexible hours including evenings, weekends, and holidays.

Skills

  • Restaurant Operations
  • Team Supervision
  • Staff Scheduling
  • Training
  • Performance Coaching
  • Customer Service
  • Conflict Resolution
  • Guest Relationship Management
  • Inventory Control
  • Cash Handling
  • Financial Reporting
  • Food Safety
  • Workplace Safety
  • Cost Control
  • Communication
  • Organizational Skills

Visa sponsorship

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Categories

  • Hospitality
  • Management & Leadership
  • Food & Beverage
  • Customer Service & Support

Keywords

  • Restaurant Operations
  • Restaurant Management
  • Retail Management
  • Staff Scheduling
  • Team Training
  • Performance Coaching
  • Food Safety
  • Cleanliness Standards
  • Brand Standards
  • Sales Monitoring
  • Cost Control
  • Inventory Management
  • Profitability
  • Operational Targets
  • Guest Relations
  • Customer Service
  • Conflict Resolution
  • Marketing Promotions
  • Regulatory Compliance
  • Workplace Safety
  • Cash Handling
  • Financial Reporting
  • Inclusive Team Culture
  • Leadership Development

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