Jobs in Canada

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Added 24 mins ago
WC
(CAN) Asset Protection Operations Team Associate - Temporary 3 Months Contract
Wal-Mart Canada Corp
Richmond Hill, ON
- Part-time
An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate coordinates and…
Added 24 mins ago
PS
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
PHX St-Laurent Decarie (9574-1385 Quebec Inc)
Montréal, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 24 mins ago
ST
Front Store Supervisor, Hourly Full Time Flexible Shifts
SDM Toronto 1027 Yonge ()
Toronto, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 24 mins ago
ST
Front Store Supervisor, Hourly Full Time Flexible Shifts
SDM Toronto 1027 Yonge ()
Toronto, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 24 mins ago
SC
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
SDM Creditview Creek S.C. (Ianndryan Healthcare Inc)
Mississauga, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 24 mins ago
SP
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Prince George Central W (Krishna Thakkar Pharmacy Ltd)
Prince George, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 24 mins ago
SB
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Brittany Glen Center (Ianndryan Healthcare Inc)
Mississauga, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 24 mins ago
SN
Cashier Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM New Glasgow Westville (AH MacDougall Pharmacy Ltd)
New Glasgow, NS
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 24 mins ago
Night Supervisor
Easton's Group of Hotels Inc.
Toronto, ON
…income and expenses for the 24-hour hotel operating period in compliance with hotel…
Added 24 mins ago
WM
Manager ii, district - collection
Waste Management Canada
Brampton, ON
- Full-time
Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
Added 24 mins ago
SB
Cashier, Hourly Part Time Day
SDM Brittany Glen Center (Ianndryan Healthcare Inc)
Mississauga, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 24 mins ago
SB
Cashier, Hourly Part Time Day
SDM Brittany Glen Center (Ianndryan Healthcare Inc)
Mississauga, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 43 mins ago
W
Overnight Associate
Walmart
Calgary, AB
- Part-time
…processing of merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 43 mins ago
W
(CAN) Dairy Frozen Associate-Part time
Walmart
London, ON
- Part-time
Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver excellent customer…
Added 43 mins ago
W
(CAN) Deli Bakery Team Associate
Walmart
Calgary, AB
- Part-time
A Deli Bakery Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the Bakery and/or Deli area, and assists with…
Added 50 mins ago
LI
Épicerie Commis temps partiel jour
Loblaws Inc.
Huntingdon, QC
- Part-time
La capacité de déplacer jusqu’à 50 lb et à être constamment en déplacement pendant un quart de travail complet
Added 50 mins ago
WC
(CAN) Food & Consumables Team Lead
Wal-Mart Canada Corp
Camrose, AB
- Full-time
Added 50 mins ago
WC
(CAN) Deli Associate
Wal-Mart Canada Corp
Whitby, ON
- Part-time
Working as a Deli Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Deli Associate provides exemplary customer service by adhering to the basic…
Added 50 mins ago
WC
(CAN) Day Remodel Team Lead (Temp)
Wal-Mart Canada Corp
Hamilton, ON
- Full-time
Added 50 mins ago
WC
(CAN) Day Remodel Team Lead(Temp)
Wal-Mart Canada Corp
Hamilton, ON
- Full-time
Added 50 mins ago
Mortgage Fulfillment Specialist
Questrade
Toronto, ON
The Associate Residential Mortgage Underwriter is responsible for successfully supporting overall portfolio growth in an environment focused on operational and service excellence. This role…
Added 1 hour ago
SN
Merchandiser, Hourly Part Time Flexible Shifts
SDM Nepean 3781 Strandherd (2325225 Ontario Inc)
Nepean, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SV
Cashier, Hourly Part Time Day Greenlight Requisition
SDM Vernon 31st (Aera Moon Pharmacy Ltd
Vernon, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SL
Cashier, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Lake & Carlton Shopping Plaza (E Girgis Pharmacy Ltd)
St. Catharines, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
SN
Front Store Supervisor, Hourly Full Time Flexible Shifts
SDM Nepean 3781 Strandherd (2325225 Ontario Inc)
Nepean, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

Wendy's

Associate Franchise Operations Manager (Quebec)

QC, Canada

Apply on wendys-careers.com About employer

Applications open in a new tab.

Job details

Experience: Minimum 3 years’ experience with increasing responsibility in operations management
Posting language: English
Posted: Oct 5, 2026

Original job description

What you'll do

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you!

This role provides operational expertise and influence within assigned countries and franchise organizations to achieve sales and customer count growth, operational objectives, financial results, investment requirements and development targets. This role manages a smaller portfolio than the FOM position and may report directly into this role. This role will support Franchisees/Countries with up to 8 entities and will support a FOM/Region Director on Franchisees/Countries with larger footprint seeking guidance and support from the FOM where needed.

Ensures focus on Wendy’s brand reputation by driving operational performance and overall customer satisfaction in all restaurants as assigned. Enforces and executes brand protection protocol and partners with franchisees to resolve issues.

Effectively utilizes data from restaurant audits, sales reports and other sources of insight to align objectives with franchisees and achieve business goals. Builds actionable “battle plans & lead profitability roadmaps” that are aligned with the franchisee and drive meaningful growth of the brand with the consumer in the marketplace.

The Franchise Operations Associate is knowledgeable of the training needs of the organization. Provides feedback to franchise training manager to conduct the classes needed. Partners with Franchisee to build their own centers of “Operational Excellence” that will help them strengthen their organization.

Responsibilities

Operational Excellence – On an ongoing basis conduct restaurant evaluation with franchisee operators with support and direction from the FOM to assess performance on Wendy’s brand standards and then support to make improvements. Coach, teach and expect Franchise Head of operations to implement Wendy’s core operating systems like open, midday and closing flow chart, bin charts, daily operations plans, VTA’s posted, etc. to build a culture of operational pride and excellence. Detailed walk thru to ensure food safety standards are being upheld and if need be escalated to Operations Director. Review Food Safety audit data from 3rd party to provide feedback and appropriate escalation against any risk factors or failures related to food safety, sanitation and pest control.

Country Performance and Management – Supports strategic franchise and country level planning with the support of the FOM/Region Director to drive market growth and performance, brand ranking and growth through excellent operations, marketing plans and enhanced facilities. Supports franchisee leaders and coaches on operational performance and measures seeking guidance from FOM when needed (Markets <10 restaurants)

Franchise Engagement and Performance Management – Support evaluation of individual franchise engagement, customer culture, business plan quality & business reviews and provide guidance for improving overall effectiveness. Benchmarks and uses data (Audits, VOC, Financials, etc.) to support strategic planning with franchise partners that drives customer count growth and operational excellence. Seeks support from FOM/Director to gain traction with individual franchisees where needed.

Organizational Focus/Training - Evaluates and drives individual franchisee operations excellence, as measured by customer feedback and internal evaluations. Work with franchise training manager to conduct needed training classes (Shift Manager/ GM classes) and roll out of operations initiatives to ensure the organization is actively working on growth and development of people. Ensure effective training occurs for new initiatives & products to drive customer loyalty. Conducts Training Restaurant Certifications and Development days with the Franchise District Managers and Director of operations.

Development/Restaurant Growth - Work closely with regional FOMs and development teams to activate and support plans for franchisees to grow their footprint.

Education: High School Diploma/GED

Travel: 60%

Pay Range: CAD 85,000.00 - CAD 145,000.00 Annually

What we expect from you

Bachelors in Operations, Business Markets and Management, Finance, Supply Chain or related field is preferred
Minimum 3 years’ experience with increasing responsibility in operations management
Experience in franchise-related role, including multi-unit operations experience
Ability to support, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders
Natural capacity to quickly establish and build effective relationships across the organization
Demonstrated strategic thinking capabilities and ability to support growth and change initiatives
Proven operating skills, financial and marketing acumen
Established communication skills; has the ability to influence, engage and motivate people
Self-motivated, results-oriented, customer focused team player, holds her or himself accountable for performance, and takes absolute ownership
High energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions
Proficient in English and French (written and spoken)

Expected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company. When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs.

Wendy’s was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.

The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 10% of annualized base salary, based on actual company and personal performance.

NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

Apply on wendys-careers.com About employer

More about this job

Responsibilities

The Associate Franchise Operations Manager at Wendy's will visit franchise restaurants to evaluate performance against brand standards and coach franchisee operators to improve. They will review audit and food safety data, build operational plans with franchisees, and support training and restaurant growth in Quebec.

Requirements

Wendy's needs at least 3 years of operations management experience with increasing responsibility, ideally in multi-unit franchise operations. Candidates must be fluent in English and French, strong at influencing diverse stakeholders, and comfortable with financial and marketing analysis.

Skills

Franchise management
Multi-unit operations
Food safety oversight
Restaurant audits
Brand standards compliance
Franchisee coaching
Operational excellence
Training program delivery
Financial acumen
Marketing acumen
Data analysis
Business planning
Stakeholder management
Relationship building
Strategic thinking
Communication and influence
Decision making
Bilingual English and French
Quick service restaurant
Performance management
Development and growth planning

Benefits

Annual performance bonus

Keywords

franchise operations
multi-unit operations
restaurant operations
operations management
franchise management
food safety
brand standards
restaurant audits
franchisee coaching
operational excellence
training
business reviews
P&L analysis
quick service restaurant
QSR
field operations
travel
bilingual English French
Quebec
restaurant growth

Seniority

Mid level

Perks

Performance bonus

Languages

English
French

Fields of study

Operations
Business Management
Finance
Supply Chain

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Work requirements

Jobs in Canada