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Added 1 min ago
JR
Business development manager
Jump! Recruteurs
Remote, Canada
- $101,000 to $145,000 CAD / year
- Full-time
- Remote
The Business Development Manager will work closely with the sales team to create and close business opportunities with both existing customers and new manufacturing organizations. In this…
Added 1 min ago
JR
Account manager
Jump! Recruteurs
Remote, Canada
- $105,000 to $150,000 CAD / year
- Full-time
- Remote
Do you have solid experience in technical sales and want to contribute to the digital transformation of the manufacturing sector? We are seeking an Account Manager who is passionate about…
Added 1 min ago
Friend and Family
Under Armour
Winnipeg, MB
The Friend and Family Sales Associate contributes to store sales and KPI targets by modeling brand values to provide Athletes a unique experience when visiting Under Armour. This role…
Added 1 min ago
SH
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Humbertown Shopping Centre (Nneka Ezurike Pharmacy Ltd)
Etobicoke, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 min ago
Regional Sales Engineer
Descon Conveyor Systems
Newmarket, ON
Due to sustained growth, we are currently looking for a Regional Sales Manager to join our team! This position is a key role in our company that enjoys job autonomy and flexible work…
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SC
Sales Associate
Staples Canada
Yellowknife, NT
- Full-time
Drive sales in the furniture, technology and supplies areas of the store.
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SC
Sales Associate
Staples Canada
Victoria, BC
- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
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HD
Merchandising Associate Part Time - TORONTO STOCKYARDS
HOME DEPOT CANADA, INC.
Canada
- Part-time
- On-site
…strategies and ensure product is displayed correctly to drive sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in…
Added 1 min ago
HD
Electrical Sales Part Time - LONDON S
HOME DEPOT CANADA, INC.
Canada
- Part-time
- On-site
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
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GV
Senior Electrical Substation Design Project Engineering Manager 3
GE Vernova
ON
- Full-time
…complexity of our customer projects, the Project Engineering Manager leads the multi-discipline technical project team and contractors while coordinating with vendors and professional…
Added 9 mins ago
TP
Sales Supervisor- Safety & Compliance
Team Power Solutions
Saskatoon, SK
- Full-time
Maintain accurate lead tracking and sales pipeline data within CRM tools.
Added 31 mins ago
Senior Product Marketing Manager
Motus
ON
As Senior Product Marketing Manager, you'll drive product positioning, go-to-market strategy, and adoption for our flagship Motus Reimburse and Motus Protect solutions. You'll translate…
Added 31 mins ago
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Client Services & Operations Coordinator
Staffworks
Toronto, ON
- $55,000 to $60,000 CAD / year
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Added 31 mins ago
Brick Associate, Merchandising
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Duncan, BC
Added 40 mins ago
EL
New Business Development Manager
Elixir Label Limited
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Contract
Role Description This contract New Business Development Manager role is a hybrid position based in the Greater Toronto and Hamilton Area, ON, with flexibility for partial work from home.…
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SC
Sales Associate
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Coquitlam, BC
- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
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Account Manager – Anjou
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Montréal, QC
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Sales Associate
Laura Canada
Red Deer, AB
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…
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SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 1 hour ago
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Assistant Front Store Manager, Hourly Full Time Flexible Shifts
SDM Mississauga 175 Burnhamthorpe (SHAZA SELIM PHARMACY LTD.)
Mississauga, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
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Stage Experience Lead - Full Time
Sephora
Calgary, AB
- $20 to $23.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
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Customer Experience Manager
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Thompson, MB
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Mobile Tech Lab is seeking a Customer Experience Manager for our Thompson location.
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Overnight Freight Associate Part-Time - 7265 Saskatoon South
The Home Depot
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Provides credit risk coaching and advice to sales & service employees to increase awareness of risk, policy, and knowledge of structuring transactions.
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Loading and unloading of product for the sales floor

Wendy's

Associate Franchise Operations Manager (Quebec)

QC, Canada

Apply on wendys-careers.com About employer

Applications open in a new tab.

Job details

Experience: Minimum 3 years’ experience with increasing responsibility in operations management
Posting language: English
Posted: Oct 5, 2026

Original job description

What you'll do

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you!

This role provides operational expertise and influence within assigned countries and franchise organizations to achieve sales and customer count growth, operational objectives, financial results, investment requirements and development targets. This role manages a smaller portfolio than the FOM position and may report directly into this role. This role will support Franchisees/Countries with up to 8 entities and will support a FOM/Region Director on Franchisees/Countries with larger footprint seeking guidance and support from the FOM where needed.

Ensures focus on Wendy’s brand reputation by driving operational performance and overall customer satisfaction in all restaurants as assigned. Enforces and executes brand protection protocol and partners with franchisees to resolve issues.

Effectively utilizes data from restaurant audits, sales reports and other sources of insight to align objectives with franchisees and achieve business goals. Builds actionable “battle plans & lead profitability roadmaps” that are aligned with the franchisee and drive meaningful growth of the brand with the consumer in the marketplace.

The Franchise Operations Associate is knowledgeable of the training needs of the organization. Provides feedback to franchise training manager to conduct the classes needed. Partners with Franchisee to build their own centers of “Operational Excellence” that will help them strengthen their organization.

Responsibilities

Operational Excellence – On an ongoing basis conduct restaurant evaluation with franchisee operators with support and direction from the FOM to assess performance on Wendy’s brand standards and then support to make improvements. Coach, teach and expect Franchise Head of operations to implement Wendy’s core operating systems like open, midday and closing flow chart, bin charts, daily operations plans, VTA’s posted, etc. to build a culture of operational pride and excellence. Detailed walk thru to ensure food safety standards are being upheld and if need be escalated to Operations Director. Review Food Safety audit data from 3rd party to provide feedback and appropriate escalation against any risk factors or failures related to food safety, sanitation and pest control.

Country Performance and Management – Supports strategic franchise and country level planning with the support of the FOM/Region Director to drive market growth and performance, brand ranking and growth through excellent operations, marketing plans and enhanced facilities. Supports franchisee leaders and coaches on operational performance and measures seeking guidance from FOM when needed (Markets <10 restaurants)

Franchise Engagement and Performance Management – Support evaluation of individual franchise engagement, customer culture, business plan quality & business reviews and provide guidance for improving overall effectiveness. Benchmarks and uses data (Audits, VOC, Financials, etc.) to support strategic planning with franchise partners that drives customer count growth and operational excellence. Seeks support from FOM/Director to gain traction with individual franchisees where needed.

Organizational Focus/Training - Evaluates and drives individual franchisee operations excellence, as measured by customer feedback and internal evaluations. Work with franchise training manager to conduct needed training classes (Shift Manager/ GM classes) and roll out of operations initiatives to ensure the organization is actively working on growth and development of people. Ensure effective training occurs for new initiatives & products to drive customer loyalty. Conducts Training Restaurant Certifications and Development days with the Franchise District Managers and Director of operations.

Development/Restaurant Growth - Work closely with regional FOMs and development teams to activate and support plans for franchisees to grow their footprint.

Education: High School Diploma/GED

Travel: 60%

Pay Range: CAD 85,000.00 - CAD 145,000.00 Annually

What we expect from you

Bachelors in Operations, Business Markets and Management, Finance, Supply Chain or related field is preferred
Minimum 3 years’ experience with increasing responsibility in operations management
Experience in franchise-related role, including multi-unit operations experience
Ability to support, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders
Natural capacity to quickly establish and build effective relationships across the organization
Demonstrated strategic thinking capabilities and ability to support growth and change initiatives
Proven operating skills, financial and marketing acumen
Established communication skills; has the ability to influence, engage and motivate people
Self-motivated, results-oriented, customer focused team player, holds her or himself accountable for performance, and takes absolute ownership
High energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions
Proficient in English and French (written and spoken)

Expected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company. When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs.

Wendy’s was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.

The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 10% of annualized base salary, based on actual company and personal performance.

NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

Apply on wendys-careers.com About employer

More about this job

Responsibilities

The Associate Franchise Operations Manager at Wendy's will visit franchise restaurants to evaluate performance against brand standards and coach franchisee operators to improve. They will review audit and food safety data, build operational plans with franchisees, and support training and restaurant growth in Quebec.

Requirements

Wendy's needs at least 3 years of operations management experience with increasing responsibility, ideally in multi-unit franchise operations. Candidates must be fluent in English and French, strong at influencing diverse stakeholders, and comfortable with financial and marketing analysis.

Skills

Franchise management
Multi-unit operations
Food safety oversight
Restaurant audits
Brand standards compliance
Franchisee coaching
Operational excellence
Training program delivery
Financial acumen
Marketing acumen
Data analysis
Business planning
Stakeholder management
Relationship building
Strategic thinking
Communication and influence
Decision making
Bilingual English and French
Quick service restaurant
Performance management
Development and growth planning

Benefits

Annual performance bonus

Keywords

franchise operations
multi-unit operations
restaurant operations
operations management
franchise management
food safety
brand standards
restaurant audits
franchisee coaching
operational excellence
training
business reviews
P&L analysis
quick service restaurant
QSR
field operations
travel
bilingual English French
Quebec
restaurant growth

Seniority

Mid level

Perks

Performance bonus

Languages

English
French

Fields of study

Operations
Business Management
Finance
Supply Chain

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Work requirements

Jobs in Canada