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Added 20 mins ago
Electronic Maintenance Technician
Nasittuq Corporation
Inuvik, NT
Fly-In/Fly-Out Rotation: 6 weeks on site and 6 weeks off site, with company-paid travel to and from site
Added 20 mins ago
Site Supervisor
Nasittuq Corporation
Inuvik, NT
Must possess a valid driver’s license
Added 20 mins ago
NC
Operations Logistics Coordinator
Nasittuq Corporation
Ottawa, ON
- Full-time
…support our Northern Operations. Reporting to the Operations Manager, you will be the central point of coordination for rotational travel logistics while providing administrative and…
Added 20 mins ago
Facilities Maintenance Supervisor - CFS Alert - Fly in, Fly out!
Nasittuq Corporation
NU
Fly-In Fly-Out schedule with 8x8 rotations (8 weeks on site, 8 weeks off site)
Added 20 mins ago
NC
Company Security Officer (CSO)
Nasittuq Corporation
Ottawa, ON
- Full-time
…security regulations while protecting personnel, information, facilities, and critical…
Added 20 mins ago
EG
Pre-Opening Guest Service Agent
Easton's Group of Hotels Inc.
Vaughan, ON
- Full-time
Respond appropriately to guest requests; promotes hotel services, facilities, and outlets; provide guests with information such as local attractions and directions to increase satisfaction.…
Added 20 mins ago
Maintenance Manager
Easton's Group of Hotels Inc.
Toronto, ON
Must have a high degree of organization and the ability to multitask
Added 20 mins ago
Sales Manager – Corporate Groups, SMERF and Association
Easton's Group of Hotels Inc.
Markham, ON
…and excellent attention to detail to join our team as a Sales Manager – Corporate Groups, SMERF and…
Added 20 mins ago
WG
Procurement & Supply Chain Coordinator
WGI Group
Edmonton, AB
- Full-time
…Coordinator to join our growing team. Reporting to the Purchasing Manager, you'll play a key role in supporting manufacturing operations across Canada by coordinating purchasing activities,…
Added 20 mins ago
WG
Millwright - Maintenance
WGI Group
Walkerton, ON
- Full-time
Reporting to the Branch Manager, the Maintenance Technician plays a key role in keeping our manufacturing operations running safely, reliably and efficiently.
Added 20 mins ago
WG
Operator/Shift Supervisor
WGI Group
Tillsonburg, ON
- Full-time
Shift Supervisor - Day Shift
Added 20 mins ago
WG
Millwright - Maintenance
WGI Group
Guelph, ON
- Full-time
Reporting to the Branch Manager, the Regional Maintenance Technician plays a key role in keeping our manufacturing operations running safely, reliably and efficiently.
Added 20 mins ago
PA
Systems Engineering Manager
PROVINCIAL AEROSPACE LTD
Halifax, NS · Vaughan, ON · Ottawa, ON · St. John's, NL
- Full-time
PAL Aerospace is searching for an experienced Systems Engineering Manager to join our team.
Added 20 mins ago
OL
Maintenance Assistant - Part-time
Optima Living
Calgary, AB
- Part-time
Reporting to the Maintenance Manager, the Maintenance Assistant Level I performs a variety of basic maintenance duties related to buildings, grounds, and equipment such as electrical,…
Added 20 mins ago
Production Supervisor - Welding
WGI Group
Lethbridge, AB
Reporting to the Production Manager, the Production Supervisor shall be responsible for leading and coordinating the activities of production and the Team Members in the department they are…
Added 20 mins ago
MS
Bulk Plant Operator - Class 5 - Peace River, AB
Magnum Services
Peace River, AB
- Full-time
Under the direction of the Station Manager, the Bulk Plant Operator’s primary role is to blend and mix materials as per programmed design specifications, ensure inventory levels are…
Added 20 mins ago
D
Ontario Facilities Coordinator - Toronto, ON
Dentist
Toronto, ON
- Full-time
Reporting to the Manager, Facilities, Infrastructure and Projects, the Facilities Coordinator, Facilities and Infrastructure is responsible for coordinating all requests directed to the…
Added 20 mins ago
Site Supervisor
Nasittuq Corporation
Iqaluit, NU
Must possess a valid driver’s license
Added 20 mins ago
Facilities Maintenance Technician/Trainer
Nasittuq Corporation
North Bay, ON
JOB TITLE: Facilities Maintenance Technician / Technical Trainer
Added 20 mins ago
NC
Engineering Supervisor
Nasittuq Corporation
Ottawa, ON
- Full-time
…engineering and life cycle management activities supporting critical facilities infrastructure across Canada's North, ensuring the continued reliability and sustainability of the North…
Added 20 mins ago
NC
Human Resources Generalist
Nasittuq Corporation
Ottawa, ON
- Full-time
Reporting to the Human Resources Manager, the Human Resources Generalist plays a key role in supporting employees and leaders across the North Warning System contract. As the primary point…
Added 24 mins ago
BR
Civil Engineer
Brookfield Renewable N.A.
Powell River, BC
- Full-time
Reporting to the Manager, Asset Management BC, the Civil Engineer will be part of a multidisciplinary team of engineers and project technicians that maintains and upgrades our British…
Added 39 mins ago
OT
Restaurant Manager
One Therapy Network
AB · Edmonton, AB
- Full-time
A&W Restaurants in Edmonton, AB, is seeking a Restaurant Manager to start immediately at our Edmonton City Centre location. (10205-101 St, Edmonton City Centre East, AB)
Added 55 mins ago
RG
Gestionnaire de bureau / Office Manager
Reinsurance Group of America, Incorporated
Montreal, QC · Canada, Montreal, RGA Re
- Full-time
Titre professionnel Facilities Management Administrator (FMA) ou certification comparable en gestion des installations.
Added 1 hour ago
Senior Project Manager - Critical Infrastructure Modernization
Bell
Regina, SK
These projects differ from new-build construction. They happen in occupied facilities, often at leased sites with a landlord, under existing customer contracts and with active credits,…

Wendy's

Associate Franchise Operations Manager (Quebec)

QC, Canada

Apply on wendys-careers.com About employer

Applications open in a new tab.

Job details

Experience: Minimum 3 years’ experience with increasing responsibility in operations management
Posting language: English
Posted: Oct 5, 2026

Original job description

What you'll do

When our square shaped burgers made their first sizzle on the scene more than 50 years ago, people knew our approach wasn’t like any other. Same goes for the way we support our employees. Our culture of openness, flexibility, and inclusiveness allows everybody to flourish in their own way. If you’re looking for a career where you can be part of the action as we continue to grow our iconic brand – We got you!

This role provides operational expertise and influence within assigned countries and franchise organizations to achieve sales and customer count growth, operational objectives, financial results, investment requirements and development targets. This role manages a smaller portfolio than the FOM position and may report directly into this role. This role will support Franchisees/Countries with up to 8 entities and will support a FOM/Region Director on Franchisees/Countries with larger footprint seeking guidance and support from the FOM where needed.

Ensures focus on Wendy’s brand reputation by driving operational performance and overall customer satisfaction in all restaurants as assigned. Enforces and executes brand protection protocol and partners with franchisees to resolve issues.

Effectively utilizes data from restaurant audits, sales reports and other sources of insight to align objectives with franchisees and achieve business goals. Builds actionable “battle plans & lead profitability roadmaps” that are aligned with the franchisee and drive meaningful growth of the brand with the consumer in the marketplace.

The Franchise Operations Associate is knowledgeable of the training needs of the organization. Provides feedback to franchise training manager to conduct the classes needed. Partners with Franchisee to build their own centers of “Operational Excellence” that will help them strengthen their organization.

Responsibilities

Operational Excellence – On an ongoing basis conduct restaurant evaluation with franchisee operators with support and direction from the FOM to assess performance on Wendy’s brand standards and then support to make improvements. Coach, teach and expect Franchise Head of operations to implement Wendy’s core operating systems like open, midday and closing flow chart, bin charts, daily operations plans, VTA’s posted, etc. to build a culture of operational pride and excellence. Detailed walk thru to ensure food safety standards are being upheld and if need be escalated to Operations Director. Review Food Safety audit data from 3rd party to provide feedback and appropriate escalation against any risk factors or failures related to food safety, sanitation and pest control.

Country Performance and Management – Supports strategic franchise and country level planning with the support of the FOM/Region Director to drive market growth and performance, brand ranking and growth through excellent operations, marketing plans and enhanced facilities. Supports franchisee leaders and coaches on operational performance and measures seeking guidance from FOM when needed (Markets <10 restaurants)

Franchise Engagement and Performance Management – Support evaluation of individual franchise engagement, customer culture, business plan quality & business reviews and provide guidance for improving overall effectiveness. Benchmarks and uses data (Audits, VOC, Financials, etc.) to support strategic planning with franchise partners that drives customer count growth and operational excellence. Seeks support from FOM/Director to gain traction with individual franchisees where needed.

Organizational Focus/Training - Evaluates and drives individual franchisee operations excellence, as measured by customer feedback and internal evaluations. Work with franchise training manager to conduct needed training classes (Shift Manager/ GM classes) and roll out of operations initiatives to ensure the organization is actively working on growth and development of people. Ensure effective training occurs for new initiatives & products to drive customer loyalty. Conducts Training Restaurant Certifications and Development days with the Franchise District Managers and Director of operations.

Development/Restaurant Growth - Work closely with regional FOMs and development teams to activate and support plans for franchisees to grow their footprint.

Education: High School Diploma/GED

Travel: 60%

Pay Range: CAD 85,000.00 - CAD 145,000.00 Annually

What we expect from you

Bachelors in Operations, Business Markets and Management, Finance, Supply Chain or related field is preferred
Minimum 3 years’ experience with increasing responsibility in operations management
Experience in franchise-related role, including multi-unit operations experience
Ability to support, influence and develop organizational capability as well as achieve results with a diverse group of stakeholders
Natural capacity to quickly establish and build effective relationships across the organization
Demonstrated strategic thinking capabilities and ability to support growth and change initiatives
Proven operating skills, financial and marketing acumen
Established communication skills; has the ability to influence, engage and motivate people
Self-motivated, results-oriented, customer focused team player, holds her or himself accountable for performance, and takes absolute ownership
High energy and ability to react to situations quickly and decisively, possessing self-confidence to be assertive when taking a position, and not afraid to make decisions
Proficient in English and French (written and spoken)

Expected Work Location (Field): It is expected that you will primarily perform work at Wendy's Restaurants or to other field locations as designated by the Company. When not working at a Wendy's location, you are permitted to work remotely. Changes to work location arrangements are subject to managerial approval and business needs.

Wendy’s was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.

The base pay range for this position is listed below. The base pay actually offered will take into account internal equity and budget for the open position and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other relevant factors. This range does not include an estimated value for any benefits, bonus, or other incentives that may be applicable based on position. The target annual bonus for this role is 10% of annualized base salary, based on actual company and personal performance.

NOTE: Wendy’s benefits, bonus, and other incentives are governed by the applicable legal plans and policies and, where appropriate, may be subject to Board approval an individual award agreement terms. Those documents supersede all other information regarding Wendy’s benefits, bonus, and other incentives. Wendy’s retains the right to amend or terminate its plans and policies at its sole discretion, in accordance with applicable plans, policies and laws.

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

Apply on wendys-careers.com About employer

More about this job

Responsibilities

The Associate Franchise Operations Manager at Wendy's will visit franchise restaurants to evaluate performance against brand standards and coach franchisee operators to improve. They will review audit and food safety data, build operational plans with franchisees, and support training and restaurant growth in Quebec.

Requirements

Wendy's needs at least 3 years of operations management experience with increasing responsibility, ideally in multi-unit franchise operations. Candidates must be fluent in English and French, strong at influencing diverse stakeholders, and comfortable with financial and marketing analysis.

Skills

Franchise management
Multi-unit operations
Food safety oversight
Restaurant audits
Brand standards compliance
Franchisee coaching
Operational excellence
Training program delivery
Financial acumen
Marketing acumen
Data analysis
Business planning
Stakeholder management
Relationship building
Strategic thinking
Communication and influence
Decision making
Bilingual English and French
Quick service restaurant
Performance management
Development and growth planning

Benefits

Annual performance bonus

Keywords

franchise operations
multi-unit operations
restaurant operations
operations management
franchise management
food safety
brand standards
restaurant audits
franchisee coaching
operational excellence
training
business reviews
P&L analysis
quick service restaurant
QSR
field operations
travel
bilingual English French
Quebec
restaurant growth

Seniority

Mid level

Perks

Performance bonus

Languages

English
French

Fields of study

Operations
Business Management
Finance
Supply Chain

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Work requirements

Jobs in Canada