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food service supervisor

  • Kelowna, BC, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Restaurant

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Supervise and check assembly of trays
  • Establish work schedules

Supervision

  • Food service counter attendants and food preparers

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Walking
  • Physically demanding

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Team player

Benefits

Health benefits

  • Health care plan

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
More about this job

Responsibilities

Establish work schedules, train and supervise food service staff, and ensure food preparation and service meet quality standards. Estimate supplies and costs, address customer concerns, maintain operational records, and prepare reports.

Requirements

Requires a secondary school graduation certificate or equivalent experience and 1 to less than 2 years of experience. The role requires effective communication, customer focus, flexibility, teamwork, and the ability to work in a fast-paced, physically demanding environment under pressure.

Skills

  • Staff Training
  • Sanitation Procedures
  • Food Safety
  • Meal Preparation
  • Inventory Estimation
  • Quality Control
  • Budgeting
  • Cost Estimation
  • Customer Complaint Resolution
  • Record Keeping
  • Report Preparation
  • Tray Assembly Supervision
  • Work Scheduling
  • Team Supervision
  • Oral Communication
  • Customer Focus

Benefits

  • Health Care Plan

Visa sponsorship

Not detected in the job text

Categories

  • Food & Beverage
  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Restaurant
  • Food Service
  • Food Preparation
  • Staff Training
  • Sanitation
  • Food Safety
  • Quality Control
  • Work Scheduling
  • Inventory
  • Budgeting
  • Cost Estimates
  • Customer Complaints
  • Stock Records
  • Repair Records
  • Sales Records
  • Wastage Records
  • Report Preparation
  • Tray Assembly
  • Food Preparers
  • On-the-Job Training
  • Youth Mentorship
  • Health Care Plan

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