Operations manager, restaurant
- Kitchener, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Overview
Languages
English
Education
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Work conditions and physical capabilities
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Evaluate daily operations
- Plan and organize daily operations
- Recruit staff
- Set staff work schedules
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Participate in marketing plans and implementation
- Address customers' complaints or concerns
- Provide customer service
- Plan, organize, direct, control and evaluate daily operations
- More than 20 people
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Large workload
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Provides awareness training to employees to create a welcoming work environment for youth
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
More about this job
Responsibilities
The role involves planning, organizing, and evaluating daily restaurant operations, including staff recruitment and scheduling. Key duties include managing inventory, negotiating with suppliers, and ensuring health and safety regulations are met.
Requirements
Candidates must have a non-university certificate or diploma and between 1 to 2 years of experience. The role requires the ability to work in a fast-paced environment and manage a team of more than 20 people.
Skills
- Operations Management
- Staff Recruitment
- Scheduling
- Financial Balancing
- Performance Reviews
- Inventory Management
- Health And Safety Compliance
- Supplier Negotiation
- Marketing Implementation
- Customer Service
- Conflict Resolution
- Costing Products And Services
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
Keywords
- Restaurant Management
- Operational Procedures
- Balance Sheets
- Cash Reports
- Inventory Control
- Health And Safety
- Supplier Relations
- Customer Complaint Handling
- Staff Supervision
- Consumer Services
- Hospitality
- Fast-paced Environment