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Shift Manager

  • Ajax, ON, Canada

This opening has closed.

The original listing is kept below for reference.

Job details

Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

What you'll do

Families come in all shapes and sizes. And that includes the Wendy’s family - the people you work with as a Wendy’s Shift Manager.

We have the stuff you want - like fun people, quality food, and a paycheck.

Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than they’d expect from a fast food place. No doubt you do the first two already. We can teach you the third!

As a shift manager:

  • Making things happen is just one of your talents.
  • If a Wendy’s restaurant was a person, it’d be you: fun, fast, friendly and never out of bacon.
  • Whatever comes up with a customer - good or bad - you handle it like a boss (‘cuz you wanna be a boss someday soon).
  • You make sure food safety standards and procedures are on point.

What you bring to the table:

  • At least one year of restaurant work experience.
  • High school or college diploma.
  • You’ve already led, managed and organized a team in a fast-paced environment.
  • Mad skills in problem solving, customer service and decision making.
  • Giving and taking direction like a pro.

You must be willing and able to:

  • Stand and move for most - if not all - of your shift.
  • Lift up to 25-50 lbs. now and then.
  • Wear a headset, use other restaurant equipment such as a register or grill, and follow brand standards and guidelines.
  • For more information on specific equipment or job requirements, please talk to the hiring manager.

We get it. We get you.

Our food isn’t one size fits all and our job opportunities aren’t either.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome.

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

More about this job

Responsibilities

The Shift Manager at Wendy's will lead the crew during the shift, solve customer problems and make decisions quickly. They will also make sure food safety rules and procedures are followed.

Requirements

Candidates need at least one year of restaurant work experience and a high school or college diploma. They should have led or organized a team in a fast-paced setting, and be strong at problem solving, customer service and decision making.

Skills

  • Team leadership
  • Shift scheduling
  • Customer service
  • Problem solving
  • Decision making
  • Food safety standards
  • Brand standards compliance
  • Cash register operation
  • Grill operation
  • Headset communication
  • Direction giving and receiving
  • Conflict resolution

Categories

  • Food & Beverage
  • Hospitality
  • Management & Leadership
  • Retail

Keywords

  • shift manager
  • restaurant management
  • fast food
  • food safety
  • customer service
  • team leadership
  • shift supervisor
  • quick service restaurant
  • food service
  • cash register
  • POS
  • problem solving
  • decision making
  • Wendy's franchise
  • headset
  • food preparation

Seniority

Mid level

Tools

  • Headset
  • Grill

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