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Jobs in Canada

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Added 35 mins ago
General Merchandise Associate
Walmart Canada
Edmonton, AB
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 35 mins ago
(CAN) General Merchandise Associate
Walmart Canada
London, ON
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 1 hour ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The North America OEM Spare Parts Customer Service team, also known as the NA OD Desk team, serves as the main contact for Husky's original equipment manufacturer spare parts. The NA OD…
Added 1 hour ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.
Added 2 hours ago
Administrative Assistant - Magrath Dental
dentalcorp
Edmonton, AB · Magrath Dental
Full-time
…community. We emphasize clear communication and personalized service, and we welcome input from every team member to help us grow and improve. If you're looking to join a supportive,…
Added 2 hours ago
Front desk / CareAdvocate
North Vancouver Chiropractic
North Vancouver, BC
Part-time
North Vancouver Chiropractic is looking for a warm, organized, energetic, and dependable Part-Time Front Desk Care Advocate to join our growing team.
Added 2 hours ago
Onsite Hypercare Support Consultant, Tier 1 Tier 2 (35849)
Myticas Consulting
Canada
Contract
Experience providing onsite desktop, service-desk or end-user computing support.
Added 3 hours ago
Commercial Construction Estimator (Calgary)
Synergy Projects Ltd.
Calgary, AB
Full-time
Part of SGC’s Commercial Buildings division, Synergy Projects Ltd. (SPL) is an Alberta-based, full-service construction firm specializing in general construction, design-build, and…
Added 6 hours ago
Guest Service Representative
The Kenrick Hotel
Banff, AB
Full-time
This position combines front desk, guest arrival, concierge, and reservation responsibilities. You will assist guests with accommodations, local recommendations, dining and activity…
Added 7 hours ago
Hiring for IT Support & Systems Administrator #Australia
Wave Visas Immigration Consultants in Delhi
Canada
Full-time
Experience with ticketing/service-desk systems and IT documentation.
Added 7 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The North America OEM Spare Parts Customer Service team, also known as the NA OD Desk team, serves as the main contact for Husky's original equipment manufacturer spare parts. The NA OD…
Added 7 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.
Added 10 hours ago
Associate Optometrist (Airdrie, Alberta, T4B 0N2, Canada)
Eyes On Eyecare
Airdrie, AB
Part-time
Conveys a 100% commitment to providing excellent Patient/Customer Service through delivering and leading the execution of NECE.
Added 10 hours ago
Associate Optometrist (Calgary, AB) (Calgary, Alberta, T3C 1S2, Canada)
Eyes On Eyecare
Calgary, AB
Full-time
Conveys a 100% commitment to providing excellent Patient/Customer Service through delivering and leading the execution of NECE.
Added 12 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Toronto, ON · Scarborough, ON
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 12 hours ago
Cytology Technologist
Sanya’k̓ula
New Westminster, BC
Part-time
Added 12 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Edson, AB
Full-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 13 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The North America OEM Spare Parts Customer Service team, also known as the NA OD Desk team, serves as the main contact for Husky's original equipment manufacturer spare parts. The NA OD…
Added 13 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.
Added 14 hours ago
Order Desk – Saskatoon
Quality Cutting Tools Inc.
Saskatoon, SK
Internship
Added 14 hours ago
Guest Service Agent
Algonquin Resort
Regina, SK
Part-time
Reports to: Front Office Supervisor, Front Office Manager, Front Desk Manager, Guest Service Manager
Added 15 hours ago
Finance Officer (NOC 12200)
Fresh Market Foods
Sioux Lookout, ON
Full-time
Fresh Market Foods is a growing retail business dedicated to delivering exceptional service and high-quality products to our valued customers. We are seeking a meticulous and dependable…
Added 16 hours ago
Front Desk Agent (18 months contract) - River Rock Casino Resort
Lahal Management LP
Richmond, BC
Contract
…guest‑focused community where hospitality, entertainment, and service excellence come together. We are looking for warm, enthusiastic, self‑starting individuals who bring genuine…
Added 16 hours ago
Member Experience Representative
YBC
Chilliwack, BC
Up to $18.85 CAD / hour
Part-time
…Staff will work fluidly in the facility between the membership desk, fitness floor and child, family youth…
Added 16 hours ago
Supervisor, Customer experience Center (Temporary)
Air Liquide
Edmonton, AB
Full-time
Experience: 5–7 years of relevant experience in customer service, inside sales, order desk, or supervisory roles (preferably in cylinders, welding products, and industrial products).

Wepoint

Service Desk Analyst

Ottawa, ON, Canada
Montreal, QC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 16, 2026

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Original job description

Company Description

Wepoint is the architect of major transformations for businesses and public sector organizations.

We support our clients from strategy through technological implementation, always striving to think beyond the obvious and to act within the framework of Economic, Social, Environmental, and Technological Responsibility (RESET). Our goal is to create new ways of working, new economic models, and smarter environments.

In nearly 20 years, we have become one of the key players in digital transformation, employing 3,500 people across Europe, Tunisia, North America, and the Asia-Pacific region.

What We Are Looking For

COURAGE – AUTHENTICITY – OPENNESS – COMMITMENT – ELEGANCE

Do these words resonate with you? They are our company values.

At Wepoint, we are looking for committed talents who are ready to share their expertise within open and collaborative teams, and who are not afraid to take initiative. We also value people who are able to challenge themselves and continuously improve.

At the heart of relationships at Wepoint are authenticity and the constant pursuit of excellence for our clients - this is what we expect from our future colleagues.

Job Description

We are looking for an Serive Desk Anlyst to join our team.

Responsibilities

Prepare, configure, and deploy Windows 11 laptops in accordance with Microsoft Managed Desktop (MMD) standards, including Autopilot enrollment and configuration profile deployment.
Install, configure, and validate laptops, docking stations, monitors, and peripherals at users’ workstations or designated staging locations.
Perform user data migration activities, including backing up and transferring user profiles, settings, and data from legacy devices using approved tools and procedures.
Maintain accurate asset inventory information in ServiceNow, including device assignments, status updates, and lifecycle-related information.
Provide onsite and remote deployment support, including user onboarding, login assistance, issue resolution, and Level 1 technical troubleshooting.
Decommission legacy devices by securely wiping data, updating asset inventory records, and preparing hardware for disposal or reassignment.
Verify device compliance with organizational security, patching, encryption, and configuration requirements before and after deployment activities.
Perform any other related duties and produce required deliverables as needed.

Qualifications

University degree, college diploma, or recognized certification in Information Technology (IT) from an accredited institution;
Minimum of four (4) years of proven experience delivering IT support services in an enterprise environment;
Minimum of three (3) years of proven experience in workstation refresh projects, device deployment initiatives, or hardware lifecycle management;
Proven experience deploying, provisioning, configuring, and supporting Windows 10 and/or Windows 11 laptops in an enterprise environment;
Proven experience performing device refresh activities, including user data migration, hardware replacement, workstation setup, and device configuration;
Proven experience managing IT asset inventories and lifecycle information, as well as providing end-user support and troubleshooting laptops, docking stations, and peripherals during deployment activities;
Proven experience with Microsoft Intune for device deployment, provisioning, configuration, and management;
Proven experience with Microsoft SCCM (Configuration Manager) for operating system deployment, software deployment, and device management;
Proven experience with ServiceNow for IT asset management, inventory tracking, and device lifecycle management;
Knowledge of Windows 10/11 imaging, provisioning, and device configuration, configuration profiles, and endpoint management;
Knowledge of device compliance, security policies, patch management, and endpoint protection in an enterprise environment;

Only candidates legally authorized to work for any employer in Canada will be considered.

Wepoint Benefits

Minimum of 3 weeks of vacation starting from the first year;
Comprehensive group insurance with a generous employer contribution;
Employer contribution to a group RRSP;
Full remote work flexibility: Hybrid, Remote, or On-site;
A warm, bright, and welcoming office offering fresh fruit, coffee, beverages, occasional meals, etc.;
Annual IT equipment budget;
A balanced work environment with flexible working hours;
Career development: training and certifications, online or in-person learning, Wepoint Academy, etc.;
An international community of experts ready to share their knowledge;
A company culture focused on individuals’ needs and their belonging to a strong community.

#tech&security

Permis CNESST : AP-2504754, AP-2504755, AR-2504756

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More about this job

Responsibilities

The Service Desk Analyst is responsible for configuring and deploying Windows 11 devices using Microsoft Managed Desktop standards and managing asset inventory in ServiceNow. They also provide onsite and remote technical support, including user onboarding, data migration, and troubleshooting of hardware and peripherals.

Requirements

Candidates must hold a degree or certification in IT and possess at least four years of experience in enterprise IT support. Proficiency with Microsoft Intune, SCCM, and Windows device lifecycle management is required, along with legal authorization to work in Canada.

Skills

Windows 11
Microsoft Managed Desktop
Autopilot
ServiceNow
Technical troubleshooting
User data migration
Asset inventory management
Microsoft Intune
Microsoft SCCM
Hardware lifecycle management
Endpoint management
Patch management
Encryption
Security policies
IT support

Benefits

Minimum of 3 weeks of vacation
Comprehensive group insurance
Employer contribution to a group RRSP
Full remote work flexibility
Annual IT equipment budget
Flexible working hours
Career development training and certifications

Visa sponsorship

Not detected in the job text

Keywords

Windows 11
Windows 10
Microsoft Managed Desktop
Autopilot
ServiceNow
Microsoft Intune
Microsoft SCCM
Asset Management
Hardware Lifecycle
Data Migration
Endpoint Management
Patch Management
Encryption
IT Support
Deployment
Provisioning
Configuration Profiles
Security Policies
Digital Transformation
Enterprise Environment

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