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Global Process Owner

  • 6170 Belgrave Rd, Mississauga, ON, L5R 4G8, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Education
Bachelor’s degree
Posting language
English
Posted

Original job description

As a Global Process Owner, you will lead design, measurement, management, and ongoing continuous improvement of a process area. For this role, you will need strong leadership, diplomacy and negotiation skills with mature facilitation and communications to drive alignment of processes across the entire organization. You will need to command attention for challenges and opportunities, work well through ambiguity and make high-impact decisions and understand needs, concerns, and conflicting perspectives and bring clarity through constructive analysis. You will need to understand the human element of change aligning pace and extent of change with organization capacity and willingness to do so. Your mindset will need to be oriented towards excellence processes, i.e. reducing variability and redundancy through standardization and optimization.

Responsibilities:

  • Establish and Maintain Process Vision & Strategy
    Define and maintain a clear, strategic vision for End-to-End (E2E) business processes aligned with corporate goals and evolving industry trends. Develop and execute an annual process strategy and maturity roadmap.
  • Lead Process Design & Improvement
    Design and optimize standardized, cross-functional processes that drive business value. Collect voice-of-the-customer input and stakeholder feedback to identify and implement improvement opportunities.
  • Foster Cross-Functional Collaboration
    Build and lead teams of Subject Matter Experts (SMEs) and serve as a cross-functional “quarterback” to align business goals, process strategy, and solution architecture. Resolve cross-process integration issues.
  • Drive Performance & Value Realization
    Facilitate definition of process-based KPIs and performance measures. Partner with Product Owners and IT to prioritize backlog items aligned with process goals and performance targets.
  • Champion Change & Continuous Improvement
    Lead efforts to standardize processes across the organization and champion continuous improvement. Evaluate organizational readiness to adopt changes, balancing disruption with sustainable progress.
  • Ensure Governance & Design Integrity
    Act as gatekeeper for process changes, ensuring impacts to people, processes, technology, and metrics are understood and addressed while maintaining design integrity and alignment with solution architecture.

Qualifications:

  • Bachelor’s Degree – Business or related degree required.
  •   Masters Degree – Business or an area related to their area of expertise preferred.
  • 10 to 12 years progressively responsible experience in the field related to the process area being managed. 
  • 5 years experience in a change management role.
  • Experience leading change in an organization.
  • Experience with Lean technics, project management and process improvement.
  • Ability to travel 0-25%

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.


In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.


At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​ Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.  ​ Learn more about Working at Wesco here and apply online today!​ Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.​ Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​ Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. 

This posting is for a current, active vacancy intended for immediate hire.

More about this job

Responsibilities

The Global Process Owner is responsible for designing, measuring, and continuously improving end-to-end business processes to drive organizational efficiency. This role involves leading cross-functional teams, establishing process strategy, and acting as a gatekeeper for design integrity and performance metrics.

Requirements

Candidates must possess a Bachelor's degree and 10 to 12 years of progressively responsible experience in a relevant field, with at least 5 years in change management. Proficiency in Lean techniques, project management, and process improvement is required, along with strong leadership and communication skills.

Skills

  • Leadership
  • Diplomacy
  • Negotiation
  • Facilitation
  • Communication
  • Process design
  • Continuous improvement
  • Change management
  • Lean techniques
  • Project management
  • Strategic planning
  • Performance measurement
  • Cross-functional collaboration
  • Stakeholder management
  • Process optimization
  • Governance

Benefits

  • Paid time off
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Retirement savings plans
  • Bonus plan
  • Sales incentive plan

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Logistics
  • Consulting
  • Technology

Keywords

  • Global Process Owner
  • Process Excellence
  • End-to-End Processes
  • Lean
  • Change Management
  • Project Management
  • KPIs
  • Standardization
  • Optimization
  • Subject Matter Experts
  • Solution Architecture
  • Business Strategy
  • Supply Chain
  • Logistics
  • Distribution
  • Process Mapping
  • Governance
  • Performance Measures
  • Continuous Improvement
  • Cross-functional Leadership

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