Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 hours ago
Field Coordinator Co-Op / Internship | January 2027
Turner Construction | Canada
Vancouver, BC
Part-time
…supporting communities through local projects, partnerships, and volunteer efforts. Turner is committed to quality, safety, inclusion, and building lasting value for the communities it…
Added 10 hours ago
Field Coordinator Co-Op / Internship | January 2027
Turner Construction
Vancouver, BC
partnerships, and volunteer efforts. Turner is committed to quality, safety,
Added 11 hours ago
Project Coordinator Co-Op / Internship | January 2027
Turner Construction | Canada
Vancouver, BC
Part-time
…supporting communities through local projects, partnerships, and volunteer efforts. Turner is committed to quality, safety, inclusion, and building lasting value for the communities it…
Added 11 hours ago
Project Coordinator Co-Op / Internship | January 2027
Turner Construction
Vancouver, BC
partnerships, and volunteer efforts. Turner is committed to quality, safety,
Added 1 day ago
Housing Navigator
Blue Door Support Services
Beaverton, ON
Full-time
Blue Door is a not-for-profit registered charitable agency governed by a volunteer Board of Directors. We have been an integral part of our community providing essential emergency shelter…
Added 4 days ago
Development Officer, Partnership Fulfillment
The Calgary Zoo
Calgary, AB
Full-time
Coordinate the Delivery of Fulfillment Obligations:
Added 4 days ago
Development Officer, Partnership Fulfillment
Calgary Zoo
Calgary, AB
Full-time
Coordinate the Delivery of Fulfillment Obligations:
Added 8 days ago
Delivery Assistant - Kelowna (0926)
Trail Appliances Ltd.
Kelowna, BC
…perfect opportunity for you! We're on the hunt for enthusiastic Delivery Assistants to be the heroes in our mission to provide top-notch customer service from the point of sale to our…
Added 7 days ago
Bridging Program Specialist
Skills For Change Metro
Toronto, ON
Up to $29.5 CAD / hour
…Diversity, Equity and Inclusion and winner of the 2021 Canada Volunteer Awards for Innovation, our organization is committed to reducing poverty, improve mental health, eliminating…
Added 12 days ago
Driver Client Transportation - Casual
VON Canada (Ontario)
Listowel, ON
$18.25 to $19.39 CAD / hour
Abide by the VON Volunteer/Community Support Services Driving Agreement
Added 7 days ago
Bridging Program Specialist
Skills for Change
Toronto, ON
Full-time
…Diversity, Equity and Inclusion and winner of the 2021 Canada Volunteer Awards for Innovation, our organization is committed to reducing poverty, improve mental health, eliminating…
Added 22 days ago
Program Coordinator, Community Support Services - Full-time
VON Canada (Ontario)
Trenton, ON
$24.18 to $25.69 CAD / hour
Full-time
Assesses clients for service needs, monitors service delivery and contributes to the development, evaluation and promotion of the program.
Added 8 days ago
HSE Advisor
Multiplex
Toronto, ON · North York, ON
$90,000 to $105,000 CAD / year
Full-time
Paid time off including annual vacation, parental leave, and volunteer leave.
Added 2 months ago
Driver Client Transportation - Temporary, Full-time
VON Canada (Nova Scotia)
Yarmouth Indian Reserve No. 33, NS · Yarmouth, Nova Scotia
Full-time · Temporary
Abide by the VON Volunteer/Community Support Services Driving Agreement
Added 15 days ago
Mechanical Engineering Student
Hatch
Trail, BC
Join our Project Delivery Group (PDG), a dynamic team of professionals passionately committed to world-class project delivery across the globe. With expertise in sustainable studies, asset…
Added 20 days ago
Attendant, Warehouse II
Saputo Inc.
Orangeville, ON
Full-time
Paid time off: Sick days, floater days and volunteer day off
Added 20 days ago
Material Handler
Saputo Inc.
Orangeville, ON
Full-time
Paid time off: Sick days, floater days and volunteer day off
Added 22 days ago
Program Coordinator, Grief & Bereavement - Full-time
VON Canada (Ontario)
ON · Manitoulin Island, Ontario
$24.18 to $25.69 CAD / hour
Full-time
Assesses clients for service needs, monitors service delivery and contributes to the development, evaluation and promotion of the program.
Added 23 days ago
Program Coordinator, Community Support Services - Full-time
VON Canada (Ontario)
Espanola, ON
$24.18 to $25.69 CAD / hour
Full-time
Assesses clients for service needs, monitors service delivery and contributes to the development, evaluation and promotion of the program.
Added 23 days ago
Development Coordinator, OSNP Community - Temporary, Full-time
VON Canada (Ontario)
Windsor, ON
$24.18 to $25.69 CAD / hour
Full-time · Temporary
Develop and coordinate the delivery of program training workshops for staff and volunteers.
Added 27 days ago
Development Coordinator, OSNP Community - Full-time
VON Canada (Ontario)
London, ON
$24.18 to $25.69 CAD / hour
Full-time
Develop and coordinate the delivery of program training workshops for staff and volunteers.
Added 1 month ago
District Sales Manager, Business Development
Trail Appliances BC
Vancouver, BC · Greater Vancouver, BC
Full-time
Operations, logistics, delivery, and client service teams
Added 1 month ago
Health and Safety Specialist
Maple Leaf Foods Inc
Hamilton, ON
Full-time
…limited to SAP, iWarehouse, iNet, Alchemy Sistems, and other PPE or vendor specific…
Added 2 months ago
Coordinator, Civil Security Emergency Response Reserve (RIUSC) (deployment role)
Canadian Red Cross
Canada
Full-time
…de sécurité civile (OMSC) and the CRC to facilitate service delivery. Reporting to the Senior Manager, Team Operational Capacity Development, they will contribute to the planning and…
Added 2 months ago
Customer Care - Quality Control Representative
Wesgroup
Vancouver, BC
Support project completion activities, special assignments, and continuous improvement initiatives by sharing observations, lessons learned, and opportunities to improve service delivery.

Wesgroup

Customer Care - Quality Control Representative

Vancouver, BC, Canada

Pay: Annual Base Salary: The expected salary range for this role is $75,000 - $84,000 per annum.
Experience: Minimum 5 years of experience in residential construction, specialty trades, warranty service, project coordination, or a related field.
Posting language: English
Posted: Jul 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Quality Control Representative

Vancouver, BC

COMPANY OVERVIEW

Wesgroup started as a family business in British Columbia more than 60 years ago and today is one of Western Canada’s largest private real estate companies with a diversified portfolio spanning across residential and commercial real estate. Wesgroup owns and manages over 4.4 million square feet of commercial and multi-family real estate and has built almost 10,000 homes in communities across BC. With the active projects in our development pipeline, the portfolio is forecasted to grow to 6.7 million square feet by the end of 2031.

Our operations are vertically integrated, encompassing land acquisition, development, construction, finance, design, marketing, sales, leasing, and property management. We have a long history of looking forward and we are dedicated to conducting business in line with our values of adaptability, accountability, relationships, and observing The Golden Rule without fail.

PROFILE SUMMARY

Wesgroup is seeking a skilled, customer-focused Quality Control Representative to join our Customer Care team in a one-year fixed term position. In this hands-on role, you will support the quality control process for new buildings, homeowner orientations, warranty service, and coordinated repairs while helping ensure every home is delivered to Wesgroup quality standards.

Working closely with homeowners, trades, Construction, Sales, Property Management, and internal Customer Care partners, you will inspect homes, document and track deficiencies, coordinate service activity, complete minor repairs where appropriate, and help create a positive customer experience throughout the possession and warranty lifecycle.

KEY ACCOUNTABILITIES

Contribute to the quality control process for new building completion by inspecting homes, common areas, and amenity spaces to identify deficiencies that do not meet Wesgroup quality standards.
Document deficiencies using applicable software systems, distribute reports to trade partners, and monitor completion to ensure repairs are completed within established timelines.
Collaborate with Construction, Customer Care team members, and trade partners to prioritize work, address quality concerns, communicate progress, and support project completion milestones.
Coordinate and address warranty-related service requests within occupied homes, including scheduled appointments, concern assessment, documentation, work order tracking, and customer communication.
Complete minor repairs where appropriate and coordinate with trade partners for deficiencies requiring specialized expertise, maintaining accountability for service timelines and repair follow-through.
Represent Wesgroup professionally during homeowner orientations, warranty appointments, inspections, and customer interactions while educating homeowners on home operation, maintenance requirements, and warranty processes.
Build and maintain working knowledge of building systems, project-specific design details, construction drawings, specifications, scopes of work, residential construction standards, and BC New Home Warranty requirements.
Support project completion activities, special assignments, and continuous improvement initiatives by sharing observations, lessons learned, and opportunities to improve service delivery.

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

High School Diploma/GED required; a college, trade, or technical diploma in construction, trades, carpentry, or a related discipline is preferred.
Minimum 5 years of experience in residential construction, specialty trades, warranty service, project coordination, or a related field.
Trade certification or hands-on experience in carpentry, finishing, painting, drywall, or related disciplines is considered an asset.
Experience with new home warranty programs, residential possession processes, residential developers, or home builders is preferred.
Strong understanding of residential construction methods, finishing practices, BC New Home Warranty requirements, and residential construction standards.
Ability to identify, assess, document, and resolve construction deficiencies, including minor carpentry, painting, drywall, hardware, caulking, and finishing repairs as required.
Experience using construction management or deficiency tracking software, such as Autodesk, and proficiency with Microsoft Office, including Excel, Outlook, Word, and Teams.
Strong written and verbal communication, customer service, conflict-resolution, organization, and time-management skills.
Comfortable working on active construction sites and in buildings prior to completion, including walking, stair access, documenting deficiencies, and completing physical repairs using appropriate PPE.

EXPECTED COMPENSATION

Annual Base Salary: The expected salary range for this role is $75,000 - $84,000 per annum. Actual offered salary will depend on individual experience, qualifications, geographic location, market conditions for the role, and internal equity.
Annual Bonus Program: Wesgroup offers a competitive Annual Bonus Program that is intended to financially reward eligible employees for their contribution to the Company’s financial and overall success.

WHAT WE OFFER

An entrepreneurial environment that enables people to do their best work and make a meaningful contribution to our local communities.
A Great Place to Work® Certified organization, recognized for fostering a supportive, inclusive, and inspiring workplace where people feel valued and engaged.
A competitive compensation package with robust and extensive health benefits supplemented by a generous Health Care Spending Account, and a competitive time off program.
A Lifestyle Spending Account which includes coverage for fitness, daycare, and eldercare costs.
To promote wellbeing, Wesgroup also covers the cost for all employees to attend several fitness classes each month through our partnership with ClassPass.
A fun and inclusive culture supported by an employee-led Culture Committee with sponsorship from the CEO, providing opportunities for participation in group workouts, team sports, company-wide social events or celebrations, and other great initiatives.
Wesgroup supports a broad range of community initiatives through donations and employee volunteer activities, including giving all employees 5 paid days off to volunteer their time each year to give back to our communities.

HOW TO APPLY

If you are interested in exploring this exciting opportunity to join one of Western Canada’s largest real estate companies, please visit Wesgroup Careers and apply with your resume and cover letter today. We thank all applicants for their interest; however, only those selected for follow-up will be contacted.

Apply About employer

More about this job

Responsibilities

Conduct quality control inspections for new buildings to identify and document deficiencies while coordinating repairs with trade partners. Manage warranty service requests and lead homeowner orientations to ensure high delivery standards and customer satisfaction.

Requirements

Requires a high school diploma and at least 5 years of experience in residential construction, warranty service, or a related field. Proficiency in identifying construction deficiencies and experience with deficiency tracking software like Autodesk is preferred.

Skills

Quality Control
Residential Construction
Deficiency Tracking
Homeowner Orientation
Warranty Service
Minor Carpentry
Painting
Drywall
Conflict Resolution
Customer Service
Microsoft Office

Benefits

Annual Bonus Program
Health Benefits
Health Care Spending Account
Time Off Program
Lifestyle Spending Account
Fitness Class Coverage
Paid Volunteer Days

Visa sponsorship

Not detected in the job text

Keywords

BC New Home Warranty
Autodesk
Residential Real Estate
Construction Drawings
Deficiency Tracking
Carpentry
Finishing
Project Coordination
Quality Assurance
Homeowner Orientation
Property Management
PPE

Report this job