Sales Assistant

Surrey, BC, Canada

$30 - $35 per hour, depending on experience · Full-time

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Job details

Pay: $30 - $35 per hour, depending on experience
Job type: Full-time
Apply by: Oct 23, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Sep 23, 2026

Original job description

West Coast Floral is seeking an enthusiastic and organized individual to join our sales team. West Coast Floral is a family-run business with a strong team that prides itself on staying at the forefront of industry trends while providing a high level of customer service.

Our sales team works with a wide range of customers, from small florists and garden centres to some of the largest grocery retailers.

Key Responsibilities

Provide customer service and general administrative support to the sales team
Respond to customer emails and inquiries in a timely and professional manner
Process orders and perform accurate data entry
Assist with customer accounts and order-related requests
Maintain accurate sales and customer information
Provide support to the Key Account Manager and sales team as required
Communicate with customers and internal departments to help ensure orders and requests are handled efficiently

Qualifications

Previous experience in sales or customer service-related role
Strong Microsoft Excel skills
Experience with Microsoft Access is an asset
Enjoys working in a team environment
Strong customer service skills and a customer-first mentality
Excellent time management and problem-solving skills
Strong verbal and written communication skills
exceptional attention to detail and accuracy
Experience within the horticulture industry is an asset

Education

Diploma or bachelor's degree in business administration is preferred

Hours

Full-time, 40 hours per week; Monday - Friday 8:00am - 4:30pm

Compensation

$30 - $35 per hour, depending on experience

Apply within or email directly hr@westcoastfloral.com

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More about this job

Responsibilities

Provide customer service and administrative support to the sales team, including responding to inquiries, processing orders, and entering data accurately. Maintain customer and sales information, assist with account and order requests, and coordinate with customers and internal departments to ensure requests are handled efficiently.

Requirements

Previous experience in sales or customer service, strong Microsoft Excel skills, and excellent customer service, communication, time management, problem-solving, and attention to detail are sought. Microsoft Access experience and horticulture industry experience are assets; a diploma or bachelor's degree in business administration is preferred.

Skills

Customer Service
Sales Support
Administrative Support
Microsoft Excel
Microsoft Access
Order Processing
Data Entry
Customer Account Support
Sales Data Management
Time Management
Problem-Solving
Verbal Communication
Written Communication
Attention to Detail
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Sales
Customer Service
Sales Team Support
Administrative Support
Customer Inquiries
Order Processing
Data Entry
Customer Accounts
Sales Information
Customer Information
Microsoft Excel
Microsoft Access
Key Account Manager
Horticulture
Florists
Garden Centres
Grocery Retailers
Business Administration
Time Management
Problem-Solving
Written Communication
Verbal Communication
Attention to Detail
Teamwork

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