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Added 13 mins ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- $16 to $22.32 CAD / hour
- Part-time
…Process, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…
Added 13 mins ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership,…
Added 13 mins ago
AE
Offline - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership,…
Added 13 mins ago
AE
AE - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
…and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently…
Added 27 mins ago
TH
Floor Supervisor - Full-Time
Tommy Hilfiger
London, ON
- Full-time
…our iconic brand, all under the guidance of our amazing Store Manager. As a Floor Supervisor, you will take on a leadership role by driving daily sales goals and supporting the creation of…
Added 43 mins ago
AM
Clinic Manager
Aafiyat Medical Centre (AMC)
Mississauga, ON
- Full-time
We are looking for a hands-on and dependable Clinic Manager who can keep staff and physician schedules organized, support the clinic team, maintain strong day-to-day operations, and grow…
Added 1 hour ago
W
(CAN) Directs Store Delivery Associate
Walmart
Slave Lake, AB
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 1 hour ago
OC
Treasury Coordinator
Ocean Capital Holdings
Saint John, NB
- Full-time
We’re seeking a motivated and detail-oriented Treasury Coordinator to support treasury operations across multiple companies and industries. Reporting to the Senior Manager – Treasury,…
Added 1 hour ago
PC
Floor Supervisor - Full-Time
PVH Corp.
London, ON
- Full-time
…our iconic brand, all under the guidance of our amazing Store Manager. As a Floor Supervisor, you will take on a leadership role by driving daily sales goals and supporting the creation of…
Added 1 hour ago
I
Sort Supervisor
Intelcom
Quebec, QC
- Full-time
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate,…
Added 1 hour ago
FL
Assistant Gérant / Assistant Manager
Foot Locker
Quebec, QC
- Full-time
…with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you…
Added 1 hour ago
FL
Assistant Manager
Foot Locker
Toronto, ON
- Full-time
…relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial…
Added 1 hour ago
FL
Assistant Gérant / Assistant Manager
Foot Locker
Montreal, QC · Anjou, Quebec
- Full-time
…with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you…
Added 1 hour ago
FL
Gérant de magasin / Store Manager
Foot Locker
Montreal, QC
- Full-time
…and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience,…
Added 1 hour ago
C
Information Technology Operations Manager
Cardata
Canada
- $80,000 to $120,000 CAD / year
- Full-time
As the IT Operations Manager you will be the go-to person for all things about our IT Operations at Cardata.
Added 1 hour ago
CB
Baker - Full-Time with Benefits- Stratford Mall
COBS Bread
Stratford, ON
- Full-time
Our training program - robust and ongoing. Continue to develop your baking skills through our Bronze and Silver Bakers Development Qualification program.
Added 1 hour ago
M
assistant manager - retail trade
MaxiCare
Amos, QC
- Full-time
Provides awareness training to employees to create a welcoming work environment for youth
Added 2 hours ago
UO
Accounting Specialist, Accounting Operations
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Accounting Operations, this position provides financial operations accounting advice, support to end-users with their requests predominately related to salary…
Added 2 hours ago
W
(CAN) Directs Store Delivery Associate
Walmart
Toronto, ON
- Part-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 5 hours ago
AU
Outside Sales Consultant
Alsco Uniforms
Toronto, ON
- Full-time
…into. In this position, you will report to a Regional Sales Manager that will train you, coach you and assist you in closing new business. After your 13-week training period, you will be…
Added 7 hours ago
TC
Assistant Store Manager in Training Winners Totem Mall
TJX Companies
Fort St. John, BC
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 7 hours ago
G
General Manager in Training
Groundworks
Burlington, ON
- Full-time
At Groundworks, we invest in people who are ready to lead, grow, and make an impact. Our Branch Manager Training Program (BMTP) is a six-month immersive development experience designed to…
Added 7 hours ago
Sales Associate
Laura Canada
Dartmouth, NS
Participates in inventory twice per year, all training sessions and staff meetings.
Added 7 hours ago
Assistant Store Manager
JD Sports / Livestock / Size?
London, ON
Training and development in both sales and operations
Added 8 hours ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
Knowledge of wealth management and/or operations is an asset

West Coast Reduction Ltd.

Customer Success Specialist

Vancouver, BC, Canada

Annual base salary $55,000 to $65,000

Apply About employer

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Job details

Pay: Annual base salary $55,000 to $65,000
Experience: 2–5 years of sales experience, preferably B2B in hospitality, foodservice, or CPG
Posting language: English
Posted: Oct 21, 2026

Original job description

About West Coast Reduction Ltd.

At West Coast Reduction Ltd., we’re committed to ensuring that "Nothing is Left Behind." We collect food waste and by-products from farms, restaurants, bakeries, and supermarkets, transforming them into ingredients for animal feed, renewable energy, and thousands of other products used every day. Our mission contributes to a sustainable food supply and helps create cleaner, healthier communities. Learn more at www.wcrl.com.

Why Join Us?

Join a reputable, family-owned company with a legacy of sustainability and over 450 employees.
Enjoy continuous training and development to grow your career.
Access a comprehensive benefits package, including extended health benefits.
Take advantage of our generous RRSP matching program after one year.
Play a vital role in a company making a tangible impact on environmental sustainability.

About the role

The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and commercial kitchen customers.

This is an execution-focused, individual-contributor role that works directly with operators, kitchen managers and back-of-house teams to ensure successful implementation and sustained use of Beyond Oil. The position also supports selected Redux service onboarding and customer-success activities related to used cooking oil recycling, organics recovery and other Redux programs. The role is not primarily responsible for prospecting or closing new business.

** A valid Class 5 driver’s license and personal vehicle are required for this position **

Annual base salary $55,000 to $65,000

Key Responsibilities

General Responsibilities

Support a portfolio of restaurant and commercial kitchen customers across the Lower Mainland and broader BC market
Maintain close day-to-day collaboration with the Regional Manager of Redux Services, Beyond Oil Sales Representatives and WCRL operations teams
Build credibility and rapport with customer contacts by providing dependable, practical and hands-on support
Address customer questions and help troubleshoot implementation or service issues, escalating to the appropriate sales, collection, operations or management teams when required
Maintain accurate and up-to-date customer records, visit notes, trial data and follow-up actions in the CRM and other required systems
Represent Beyond Oil, Redux and WCRL professionally at customer meetings, new account launches, training sessions and industry events as directed

Pilot Implementation, Onboarding & Training (Primary Focus - 50%)

Plan, coordinate and carry out Beyond Oil POC trials and onboarding visits for new customer locations
Conduct site assessments to understand fryer configurations, oil-management practices, kitchen workflows, operating constraints and customer readiness
Coordinate the product, testing equipment, trial materials and training resources required for each implementation
Deliver Beyond Oil product, samples and trial materials to customer sites as required for pilots, launches and time-sensitive customer support
Support hands-on trial execution, including fryer preparation, oil straining or filtration, dosing, TPM testing, data collection and observation of kitchen procedures
Deliver practical training and train-the-trainer sessions for kitchen leaders and back-of-house teams on proper Beyond Oil usage and safe handling procedures
Ensure customer teams understand the required operating routines, responsibilities and performance expectations before the trial or rollout is completed
Track pilot progress, document results and communicate implementation status, risks and next steps to Redux leadership and the responsible Sales Representative
Complete post-pilot follow-up and support a clear handoff into ongoing customer adoption and service

Customer Success & Ongoing Adoption (Secondary Focus - 35%)

Conduct scheduled customer visits and follow-ups to reinforce correct product usage, operating routines and the value delivered by Beyond Oil and Redux programs
Monitor customer adoption, satisfaction and performance indicators, and identify early signs of disengagement or implementation risk
Help resolve product-use, training and service issues in the field by clarifying the problem, coordinating the appropriate solution and following up to confirm resolution
Support multi-location rollouts, refresher training and new site launches as directed
Collect and relay customer feedback to support improvements to the product, training materials, implementation process and overall customer experience
Identify potential account-expansion or sales opportunities and refer them to the responsible Sales Representative or Redux leader (this role does not have primary responsibility for prospecting or closing new business)

Field Logistics & Redux Program Support (Secondary Focus - 15%)

Complete deliveries of Beyond Oil product, trial supplies and training materials required for pilots, launches or customer support
Maintain appropriate control and care of assigned testing equipment, training tools, product samples and field materials
Support selected Redux onboarding activities by confirming that bins, equipment, collection procedures and service schedules are properly understood and set up from day one
Assist with customer events, demonstrations, training initiatives and other field-based program activities as directed

Qualifications

2–5 years of sales experience, preferably B2B in hospitality, foodservice, or CPG
Strong understanding of commercial kitchen operations, fryer workflows, oil filtration or straining practices and safe handling procedures
Proven success in cold calling, prospecting, and closing new business.
Confident in delivering persuasive sales pitches and handling objections.
Highly organized, dependable and able to manage multiple customer visits, trials, follow-ups and reporting requirements
Strong communication skills with the ability to influence decision-makers.
Valid driver’s license and reliable transportation for travel within territory.
Available for regular travel throughout Metro Vancouver and the Lower Mainland, with occasional overnight travel throughout British Columbia and across Canada to support key customer pilots, training, rollouts and national-account requirements. Occasional travel elsewhere in North America may also be required
Flexibility to work evenings or weekends for key customer meetings or trials.
Ability to lift and carry product samples, testing equipment and training materials (up to approximately 25 lbs)

Performance Metrics

POC trials and customer onboardings completed accurately and within agreed timelines
Customer training and train-the-trainer sessions completed
Completeness and accuracy of pilot data, visit notes and CRM records
Successful transition from pilot to adoption, measured in coordination with Sales and Redux leadership
Customer satisfaction, adoption and retention within the assigned portfolio
Timeliness of issue identification, escalation, resolution and follow-up
Completion of scheduled visits, launches and field-support activities

Take the next step in your career by joining a company committed to sustainability and excellence. Apply today to be part of a team that transforms waste into opportunity and helps build a cleaner, greener future.

INTERESTED CANDIDATES ARE INVITED TO SUBMIT THEIR APPLICATION VIA THE "APPLY" LINK

Thank you in advance for your interest in this opportunity, however, only those individuals who are selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Customer Success Specialist is responsible for executing product pilots, customer onboarding, and providing ongoing field support for restaurant and commercial kitchen clients. This role involves hands-on training, equipment maintenance, and ensuring successful product adoption while maintaining accurate customer records.

Requirements

Candidates must have 2-5 years of sales experience, preferably in the hospitality or foodservice industry, along with a strong understanding of commercial kitchen operations. A valid Class 5 driver’s license and reliable personal vehicle are required for extensive travel within the territory.

Skills

Customer success
Onboarding
Training
Field support
Commercial kitchen operations
Fryer maintenance
Oil filtration
CRM
Data collection
Relationship building
Troubleshooting
Logistics
B2B sales
Hospitality
Foodservice
Communication

Benefits

Extended health benefits
RRSP matching program
Training and development

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Beyond Oil
Redux
Sustainability
Food waste
Commercial kitchen
Fryer management
TPM testing
CRM
Field logistics
B2B
Hospitality
Foodservice
Onboarding
Training
Account management
Oil recycling
Organics recovery
Site assessment
Data collection

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