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Added 29 mins ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Collaborate with the Database/Data Manager to monitor data quality and identify outstanding data issues.
Added 29 mins ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The incumbent is also responsible for coordinating the integration of the clinical data obtained into different database platforms.
Added 59 mins ago
BC
Surgical Clinical Reviewer
Brant Community Healthcare System
Brantford, ON
- Full-time
…data compilation, documentation and entry into the ACS NSQIP database of all eligible surgeries for the hospital. The SCR works closely with the members of the Department of Surgery to…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
RQ11742 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…system, regression, accessibility, performance, security, API, database, and user acceptance testing, along with experience in test automation, defect management, requirements traceability,…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
RQ11743 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…system, regression, accessibility, performance, security, API, database, and user acceptance testing. The successful candidate will develop risk-based test strategies, coordinate testing…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
RQ11736 – Software Developer – Front End – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Front End with extensive experience designing, developing, testing, deploying, and maintaining large-scale, multi-client, Internet-ready web…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
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Added 1 hour ago
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RQ10575 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
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Added 1 hour ago
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RQ11822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Full Stack with extensive experience designing and developing large-scale, multi-client web applications, Java-based enterprise solutions, REST…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…
Added 1 hour ago
SM
Java Full Stack with React Developer
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Java Full Stack with React Developer with 8+ years of experience to develop and maintain full-stack applications using Java, Spring Boot, and React.js. The…

West Coast Seniors Housing Management Limited Partnership

Community Relations Manager

White Rock, BC, Canada

$60,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Experience: A minimum of 3 years of sales and customer service experience required.
Posting language: English
Posted: Sep 23, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

About the Role

The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads, reaching occupancy and revenue goals. The role of CRM supports older adults and their families choose the best option for retirement living accommodation, care and services. The CRM as part of the leadership team and connects with all persons served to ensure quality customer service is achieved.

Responsibilities

Included but not limited to:

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of the organization and inspire others to do the same.
Achieves or exceeds occupancy and revenue targets by working with the GM and site leadership team.
Drives qualified leads to the community through promotion, advertising, online engagement and various mediums
Conducts personal visits with prospects and their families to understand their needs and aligns the community.
Build professional referral relationships with community partners and provide tools and resources to encourage promotion and referrals to the community.
Utilize and maintain the community database on a daily basis, and ensure timely follow up.
Understand market trends, as well as competitor services and offerings from features, rates, incentives, occupancies, etc., all to maintain a competitive edge.
Working closely with the GM and the Director of Sales and Marketing to create the community marketing plan, events and annual budget.
Develops a strategic marketing plan and events to grow a portfolio of interested prospects and engaged community partners.
Design marketing materials in collaboration with the Director of Sales and Marketing.
Work with other CRM’s to share insights and best practices, including bi-monthly teleconference calls and quarterly meetings.
Takes the lead on leases and contracts with new residents.
Collaborate with the GM and other departmental managers to review occupancy objectives.
Collaborate with all other departments to provide an exceptional move-in/ move-out process.
Maintains a safe environment for residents, family and staff, through:
- accident prevention,
- knowledge of emergency procedures and regulations,
- the safe use of supplies and equipment and reporting when repairs are necessary, and
- Utilizing infection control procedures
Performs all other duties as required.

Qualifications & Skills:

A minimum of 3 years of sales and customer service experience required.
Previous experience in senior housing is an asset.
A passion working with seniors
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
Ability to read, write and speak English proficiently.
Must have reliable transportation and be able to travel.
Effective written and spoken communication skills
Excellent interpersonal skills
Work independently and in a team environment
Highly organized and able to multi-task.
Highly self-motivated, with a passion for delivering outstanding results
Ability to work weekends, evenings and/or flexible hours (i.e. to attend/facilitate meetings/events), as required.
Solid working knowledge of MS Office Suite (Outlook, Excel, Word, PowerPoint)
Knowledge and previous use of a CRM or Data Base management system an asset.
Ability to travel, as required.

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

The Community Relations Manager is responsible for driving occupancy and revenue growth through community outreach, lead generation, and relationship building. They collaborate with the leadership team to execute marketing plans and ensure an exceptional experience for residents and their families.

Requirements

Candidates must have at least 3 years of sales and customer service experience, with a preference for those with a background in senior housing. Proficiency in English, strong organizational skills, and the ability to work flexible hours are required.

Skills

Sales
Customer Service
Community Outreach
Relationship Building
Lead Generation
Marketing Planning
Database Management
Strategic Planning
Event Coordination
Communication Skills
Interpersonal Skills
Organization
Multi-tasking
MS Office Suite
Leadership

Visa sponsorship

Not detected in the job text

Keywords

Community Relations
Sales
Marketing
Senior Housing
Occupancy Management
Revenue Growth
Lead Generation
Customer Service
Database Management
Strategic Marketing
Event Planning
Relationship Management
MS Office
Outlook
Excel
Word
PowerPoint
Criminal Record Check
Community Outreach
Referral Marketing

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