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Added 6 hours ago
ST
Senior Electrical Engineer
Saltworks Technologies
Richmond, BC
- $100,000 to $130,000 CAD / year
- Full-time
We have an exciting opportunity for a Senior Electrical Engineer/Technologist to join our multi-disciplinary team. You will lead electrical design for our complex and highly specialized…
Added 6 hours ago
ST
Intermediate Electrical Engineer
Saltworks Technologies
Richmond, BC
- $80,000 to $100,000 CAD / year
- Full-time
Saltworks is a 2025 Technology Fast 50 company and EY Entrepreneur of the Year award winner. We lead our industry in adopting and developing AI across our products, projects, and…
Added 8 hours ago
SM
RQ11737 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – Full Stack with extensive experience designing and developing large-scale, multi-client web applications, Java-based enterprise solutions, REST…
Added 11 hours ago
SE
Senior Specialist, Offer Lifecycle Procurement
Schneider Electric
Calgary, AB · Montreal, QC
- Full-time
We are looking for an Offer Procurement Leader to join our global Digital Energy procurement team in Montréal. You will lead procurement for a global portfolio of strategic offers and…
Added 12 hours ago
PC
Cloud Infrastructure Engineer, Senior Associate
PwC Canada
Ottawa, ON
- Full-time
…situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to…
Added 12 hours ago
PC
Cloud Infrastructure Engineer, Senior Associate
PwC Canada
Toronto, ON
- Full-time
…situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to…
Added 14 hours ago
E
Principal Software Engineer
EngRadar
Kitamaat 2, BC
- Full-time
…capabilities that every Conga B2B product is built on. You’ll lead a team of 5 to 8 engineers, set technical direction for authentication and authorization across the platform, and serve as…
Added 14 hours ago
TH
Technology Partnership Navigator
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 15 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Level 3 to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 15 hours ago
BT
Senior Manager Audit and Assurance
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Audit and Assurance to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next.…
Added 16 hours ago
KG
Senior Data Center Network Engineer
K&K Global Talent Solutions INC.
Quebec, QC
- Full-time
We are seeking an expert-level Senior Data Center Network Engineer to own the design, deployment, implementation, and advanced escalation support of our enterprise-scale data center…
Added 19 hours ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…
Added 19 hours ago
SM
RQ11598 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer with extensive experience in software development, Identity and Access Management (IAM), Microsoft Entra ID, Oracle IAM tools, .NET applications,…
Added 20 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 20 hours ago
SM
RQ11657 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer / Technical Lead with extensive experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure, Dataverse, Java,…
Added 20 hours ago
SM
RQ11658 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer with strong technical leadership and hands-on experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure,…
Added 22 hours ago
Technical Publications Manager
Tigercat | MacDonald Steel
Brantford, ON
We are seeking a Technical Publications Manager to lead and evolve our technical documentation function. This role combines technical understanding, strategic planning, process improvement,…
Added 23 hours ago
WF
IT Team Lead, End User Experience (EUE)
West Fraser
Vancouver, BC
- Full-time
This is an exciting opportunity for a senior end-user computing professional to help build and lead a new End-User Experience function at West Fraser. In this working lead role, you will…
Added 1 day ago
QT
Building Science Lead
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
QEA Tech is seeking a Building Science Lead to play a dual role as a strong technical contributor and team leader within the Building Science team. This is a hands-on position for an…
Added 1 day ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…identify opportunities to simplify and standardize operations and lead the development and implementation of improved processes, dashboards, reporting tools and practical automation…
Added 1 day ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 day ago
K
Senior Customer Success Manager, Enterprise
Klue
Remote, Canada
- $90,000 to $130,000 CAD / year
- Full-time
- Remote
As a Senior Customer Success Manager, Enterprise at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue: keeping every…
Added 1 day ago
KE
CNC Department Leader
Kitchener Executive Consultants Inc
Paris, ON
- Full-time
…machining and custom manufacturing environments and brings the technical credibility required to effectively lead skilled Machinists and Operators. This individual will display a highly…
Added 1 day ago
AC
Manager or Senior Manager, Scientific Research & Experimental Development - Financial
ACCA Careers
Montreal, QC
- Full-time
This bilingual opportunity is also available on MNP’s Postes avec expérience job board in French. Please submit one application only to be considered for this opportunity. Thank you.
Added 1 day ago
SM
RQ11715 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with extensive experience leading business analysis for large, complex digital and I&IT initiatives. The ideal candidate will have strong expertise…

West Fraser

IT Team Lead, End User Experience (EUE)

Vancouver, BC, V6C 3E8, Canada

The salary range for this position is $102,316 - $121,500 this may vary depending on experience, education, and location. · Full-time

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Job details

Pay: The salary range for this position is $102,316 - $121,500 this may vary depending on experience, education, and location.
Job type: Full-time
Posting language: English
Posted: Oct 20, 2026

Original job description

Team Lead, End-User Experience (EUE)

West Fraser offers a range of exciting career opportunities for individuals seeking challenging and rewarding careers. Our Information Technology team is currently recruiting for a Team Lead, End-User Experience (EUE) based in Vancouver, BC.

This is an exciting opportunity for a senior end-user computing professional to help build and lead a new End-User Experience function at West Fraser. In this working lead role, you will set the technical standard for endpoint support and engineering, mentor a team of experienced specialists, and help ensure employees across our offices and mill sites have a reliable, secure, and effortless technology experience.

You’ll Do:
Build and lead the End-User Experience team as a new function, including operating rhythm, intake and queue management, and team norms.
Mentor, coach, and develop Endpoint Specialists while acting as the team’s technical standard setter and final internal escalation point.
Work directly in the escalation queue as a senior resolver, supporting complex incidents across Windows, Microsoft 365 client applications, VPN/connectivity, mailbox issues, and application faults.
Own and continuously improve escalation processes between front-line support, regional field teams, and infrastructure/platform teams.
Oversee the endpoint stack as a service, including Microsoft Intune configuration profiles, compliance policies, update rings, Autopilot provisioning, application packaging, and SCCM workstation workloads.
Manage kiosk and dedicated device configurations, including employee kiosks, scale computers, production display PCs, and other purpose-built devices.
Drive recurring issues to root cause and convert solutions into knowledge base content that improves first-contact support.

You Have:

A minimum of seven years of experience in end-user computing, modern workplace engineering, endpoint management, or a related IT discipline.
Architect-level depth across the Microsoft endpoint stack, with the judgment to design standards that others can follow.
Expert knowledge of Microsoft Intune, Autopilot, configuration profiles, compliance policies, update management, and application deployment at scale.
Strong knowledge of Microsoft Entra conditional access, including policy design, implementation, and troubleshooting across device, identity, and application signals.
Experience working in hybrid environments, including hybrid AD joined devices, GPO and Intune coexistence, and co-managed workloads.
Experience mentoring, coaching, or developing technical specialists as a people leader or senior technical lead.
Experience building or substantially improving a function, service, or team, including cross-team operating agreements such as escalation contracts, RACIs, or shared tenant boundaries.
Excellent troubleshooting, prioritization, written communication, and root cause analysis skills.
Experience with SCCM co-management, kiosk/shared device management, application control, ITIL, or formal service management practices is considered an asset.
A bachelor’s degree in computer science, information technology, or a related field; equivalent direct work experience will also be considered.
Relevant industry certifications such as MD-102 or ITIL Foundation are preferred.

Compensation Package:

The salary range for this position is $102,316 - $121,500 this may vary depending on experience, education, and location.
Annual bonus opportunity
Outstanding benefits package including medical, dental, pension, life insurance, disability, accident insurance, vacation, and holidays

Your Workplace Location:

Nestled amidst captivating natural beauty, Vancouver is a city that promises an enchanting experience to its visitors. Its balmy climate, coupled with the warm hospitality of its people, has earned it a reputation as one of the most sought-after tourist destinations in the world. However, Vancouver's appeal doesn't just end there. The city boasts a vibrant cultural scene, with a rich diversity of languages and ethnicities, adding to its unique charm. As one of Canada's most ethnically and linguistically diverse cities, Vancouver is a melting pot of cultures, traditions, and lifestyles, making it an unparalleled place to live.

About Us:

West Fraser offers exciting career paths in trades, operations, professional services, engineering and forestry across more than 50 locations in Canada, the U.S., the U.K. and Europe.

From lumber to engineered wood products, West Fraser delivers high-quality, naturally renewable building materials to the world. In all aspects of our business, we’re committed to responsible product sourcing and harvesting practices, backed by globally-recognized forest certifications.

Diversity:

At West Fraser, we strongly believe promoting diversity and inclusion is essential to our success. Our commitment to creating inclusive workplaces is reflected in our core values, and we constantly strive to foster a culture that values and respects every individual’s unique background and perspective. By joining us, you will have the opportunity to be a part of a team dedicated to shaping a brighter future by embracing diversity and promoting inclusivity. Join our team at West Fraser and help us build a more diverse and inclusive community.

Sustainability:

West Fraser is fully committed to sustainable forest management as defined in our environmental policy, which is reflected in every aspect of our work. We adopt new technologies and innovations to create exceptional building materials. Wood products are a natural, renewable, recyclable, and environmentally sustainable choice for consumers who prioritize sustainability.

Sustainability Report | West Fraser

Learn more about us!

We are West Fraser

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More about this job

Responsibilities

The IT Team Lead will build and manage the End-User Experience function, setting technical standards and mentoring a team of specialists. They will also act as a senior resolver for complex technical escalations and oversee the endpoint device lifecycle.

Requirements

Candidates must have at least seven years of experience in end-user computing and architect-level expertise with the Microsoft endpoint stack. A bachelor's degree in a related field is required, with industry certifications like MD-102 or ITIL Foundation considered an asset.

Skills

Microsoft Intune
Autopilot
Endpoint management
Microsoft Entra
SCCM
Windows
Microsoft 365
ITIL
Team leadership
Technical mentoring
Incident management
Application packaging
Conditional access
Troubleshooting
Root cause analysis

Benefits

Medical insurance
Dental insurance
Pension
Life insurance
Disability insurance
Accident insurance
Vacation
Holidays
Annual bonus

Visa sponsorship

Not detected in the job text

Keywords

IT Team Lead
End User Experience
Microsoft Intune
Autopilot
SCCM
Microsoft Entra
Conditional Access
Endpoint Management
Windows
Microsoft 365
VPN
ITIL
MD-102
Hybrid AD
GPO
Application Packaging
Incident Management
Root Cause Analysis
Service Management
Infrastructure
Technical Leadership
Mentoring
Workstation Workloads
Compliance Policies
Configuration Profiles

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