Appointment Center Representative

Windsor, ON, Canada

Salary: $16.00 - $18.00 · Full-time

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Job details

Pay: Salary: $16.00 - $18.00
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Fogarty’s Home Services is a family-owned business that is part of a nationwide network of contractors that sets higher standards in the industry. We specialize in basement to attic insulation, window replacements, and home energy evaluations.

We are seeking an Appointment Center Representative to join our team. We strive to be the contractor of choice by consistently demonstrating integrity while providing the highest quality of service to our customers, community, and each other.

If you pride yourself in providing remarkable customer service and want to be valued for what you bring to the team, apply today to join us as our Appointment Center Representative.

Job Duties

Performing all assigned duties in a professional, efficient, and timely manner
Working collaboratively with the management team and other staff members to achieve the overall goals and objectives of the company
Managing inbound and outbound calls, emails, text messages on behalf of the company, and daily entries to internal tools and documents in an efficient and timely manner
Responding to leads and scheduling appointments for our Building Science Specialists according to company guidelines
Pulling and/or preparing supporting documents for Building Science Specialist appointments
Preparing mailings

Skills And Qualifications

Excellent verbal and written communication skills to interact clearly with customers, vendors, and other staff members
Excellent organizational skills to keep accurate records and find vital information quickly
Excellent time management skills to prioritize and complete assigned tasks throughout the day
Excellent patience and listening skills to respond appropriately and interact positively with all customers
Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
Ability to work independently and in a team environment
Adaptability
High Proficiency in Google Business Suite and Salesforce

Job Type: Full Time

Hours: 8:00 a.m. to 5:00

Salary: $16.00 - $18.00

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More about this job

Responsibilities

Manage inbound and outbound calls, emails, and text messages; respond to leads and schedule appointments for Building Science Specialists. Maintain internal records, prepare supporting documents and mailings, and collaborate with management and staff to meet company goals.

Requirements

Candidates should have strong communication, organizational, time-management, listening, and interpersonal skills, along with patience and adaptability. The role requires the ability to work independently and collaboratively, and high proficiency in Google Business Suite and Salesforce.

Skills

Verbal Communication
Written Communication
Organization
Time Management
Patience
Active Listening
Interpersonal Skills
Customer Service
Independent Work
Teamwork
Adaptability
Google Business Suite
Salesforce
Appointment Scheduling
Call Management
Recordkeeping

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Appointment Center
Inbound Calls
Outbound Calls
Email Management
Text Messaging
Lead Response
Appointment Scheduling
Building Science Specialists
Internal Tools
Recordkeeping
Document Preparation
Mailings
Google Business Suite
Salesforce
Communication
Organization
Time Management
Active Listening
Teamwork
Adaptability
Home Services
Insulation
Window Replacement
Home Energy Evaluations

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