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Added 11 mins ago
UO
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Added 11 mins ago
VC
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Added 11 mins ago
RB
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Added 11 mins ago
UO
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University of British Columbia
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Added 41 mins ago
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Added 41 mins ago
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Added 55 mins ago
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Westbank First Nation

Administrative Assistant

Kelowna, BC, V1Z 3J2, Canada

The median salary for this position is: $56,660 · Full-time

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Job details

Pay: The median salary for this position is: $56,660
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Located within the traditional unceded territory of the syilx people, Westbank First Nation is a progressive and prosperous self-governing First Nation. The Okanagan Valley truly has it all, including a great climate, stunning scenery, world-class ski resorts, golf courses, wineries and beaches.

Westbank First Nation values diversity and we are committed to creating a healthy, strong and vibrant community through programs and services that promote physical, mental, emotional and spiritual well-being and healing. Come join our team and become part of an innovative and rewarding place to work.

POSITION SUMMARY

Reporting to the Supervisor Frontlines, the Administrative Assistant is responsible for the delivery of daily administrative tasks including but not limited to greeting visitors and callers; routing and resolving information requests; Membership mailouts; assisting the central cashier with financial services and payment processing; as well as other responsibilities that support Westbank First Nation (WFN) Departments and as requested by the Supervisor Frontlines. The Administrative assistant must be able to work in a fast-paced public-facing environment that services thousands of clients, members and staff. This position requires the ability to multitask while performing essential tasks related to the role simultaneously. Noise and distractions are inherent to this role and require the ability to stay focused while demonstrating accuracy and precision in all aspects of work.

EDUCATION/EXPERIENCE

Post-secondary education in administrative assistant or related field
1-year experience in an office setting
Good knowledge of Microsoft Office and Excel
Recent experience processing cash and financial transactions and/or bank reconciliation
Previous work experience with office equipment such as photocopiers, postage meters, and multiline switchboards (prefer a minimum of 5 lines)
Experience working with indigenous communities/people considered an asset
Equivalent combination of education, training, and experience may be considered

REQUIREMENTS

Criminal Record and Credit Checks with results acceptable to WFN
Valid BC Driver Licence with an acceptable driver abstract
Must be flexible, able to cover opening and closing procedures
Reliable source of transportation to complete post office deliveries
Maintains a high level of confidentiality and uses discretion on all matters relating to the affairs of the Westbank First Nation
Must be physically capable of lifting and carrying up to 25lbs, stand for extended periods, navigating hallways and stairways, and performing repetitive physical tasks required by the position

JOB DUTIES/RESPONSIBILITIES

Greets and directs clients in a friendly and professional manner in person, by phone and through email
Assists in the preparation of all newsletters, community deliveries, and mailouts
Responsible for providing support to the Residential Premises Administrator by ensuring the established Frontline Residential Premises Process is followed
Provides general administrative assistance to all WFN departments including:
- Operates the reception switchboard, directing clients and phone calls, and arranging couriers
- Ensures kitchen supplies are stocked on all floors at the Lindley Building
- Supports with photocopying, sorting, filing, and binding
- Maintains WFN mailbox, staff directories, and boardroom bookings
- Prepares emails, posters, and other correspondence
- Operates office equipment such as copier, binding machine, and postage meter (operation, maintenance, and service)
- Completes opening and closing procedures for the Lindley Building
- Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
Supports the Supervisor Frontlines with training of new staff
Upholds a neat and welcoming workspace, including the lobby and kitchen areas
Delivers mailouts to Canada Post
Provides backup support to the Central Cashier as needed and directed by the Supervisor, Frontlines
Performs all duties and responsibilities in accordance with the Westbank First Nation policies, standards, and procedures and as directed by the Supervisor Frontlines.

KNOWLEDGE/SKILLS/ABILITIES

Demonstrates strong administrative skills and has the ability to set priorities and multi-task in a fast-paced environment
Excellent customer service and interpersonal skills
Demonstrates a high level of customer service and displays a positive demeanor
Intermediate ability in Microsoft Word, Outlook, Excel, and Publisher; moderate ability working with Adobe forms
Excellent written and verbal communication skills
High level of concentration and accuracy is essential
History of conflict resolution and deescalation management skills
Ability to independently determine priorities and respond to changing requests
Strong organizational skills, capacity to work under pressure and meets deadlines
Ability to plan and organize a variety of events and functions
Knowledge of WFN programs and services
Ability to work well as a team and show initiative

The median salary for this position is: $56,660

Westbank First Nation offers a competitive and thoughtfully designed total rewards package that reflects our commitment to employee wellbeing and long-term success. In addition to a competitive base salary, employees are eligible to participate in the Municipal Pension Plan, a defined benefit pension plan with a 9.31% employer contribution following the eligibility period along with comprehensive extended health and dental coverage.

Our unique and generous flexible time-off provisions are designed to promote work–life–family balance and overall wellness. At WFN, we also prioritize continuous growth and leadership development by investing in meaningful education and professional development opportunities that support both individual advancement and organizational excellence.

To learn more about Westbank First Nation please visit our website at https://www.wfn.ca.

All applications must be submitted through our Employment Opportunities page. Ensure you attach your cover letter and resume. Incomplete or late submissions will not be accepted.

This opportunity will close at midnight on Sunday, November 15, 2026.

While we recognize the value of diversity in the workplace and welcome applications from people of all backgrounds, preference will be provided to qualified WFN Members & Indigenous applicants.

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More about this job

Responsibilities

The Administrative Assistant is responsible for daily office tasks including greeting visitors, managing phone calls, and processing financial transactions. They also provide support to various departments through mailouts, document preparation, and maintaining office supplies.

Requirements

Candidates must have post-secondary education in an administrative field and at least one year of office experience. The role requires physical capability to lift 25lbs, a valid driver's license, and the ability to pass criminal and credit checks.

Skills

Administrative support
Customer service
Microsoft Office
Excel
Cash handling
Bank reconciliation
Switchboard operation
Conflict resolution
De-escalation
Multitasking
Communication
Organizational skills
Time management
Data entry
Inventory management

Benefits

Municipal Pension Plan
Extended health coverage
Dental coverage
Flexible time-off
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Administrative Assistant
Reception
Microsoft Word
Microsoft Outlook
Microsoft Publisher
Adobe Forms
Switchboard
Cashier
Bank Reconciliation
Inventory Management
Customer Service
Conflict Resolution
De-escalation
Office Equipment
Postage Meter
Photocopier
Binding Machine
Mailouts
Data Entry
Record Keeping
Public-facing
Administrative Support
Financial Services
Westbank First Nation
Municipal Pension Plan

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