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Added 24 mins ago
AC
Electrical, Instrumentation & Control Specialist
Artelia Canada
Montreal, QC
- Full-time
Within the Telecommunications Department, as an Electrical, Instrumentation & Control (EIC) Specialist:
Added 24 mins ago
R
Organizational Change Readiness Specialist
Raise
Fredericton, NB
- Full-time
Role: Organizational Change Readiness Specialist
Added 51 mins ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
Support digital transformation initiatives through process automation, system modernization, workflow improvements, and application integrations.
Added 52 mins ago
C
MEP VDC/BIM Specialist
CadMakers
Burnaby, BC
- $75,000 to $95,000 CAD / year
- Full-time
We're looking for an MEP VDC/BIM Specialist to join our Digital Construction team and help deliver coordinated, construction-ready MEP models, from initial modeling through fabrication…
Added 52 mins ago
MB
Watch Box Specialist
Maison Birks
Montreal, QC
- Full-time
As a Watch Box Specialist, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that…
Added 54 mins ago
C
MEP VDC/BIM Specialist
CadMakers
Remote, Canada
- $75,000 to $95,000 CAD / year
- Full-time
- Remote
We're looking for an MEP VDC/BIM Specialist to join our Digital Construction team and help deliver coordinated, construction-ready MEP models, from initial modeling through fabrication…
Added 54 mins ago
S
OCS Specialist/ Engineer (Overhead Catenary System)
SYSTRA
Toronto, ON
- Full-time
…and Utilities, ensuring physical and functional integration.• Support the management of System Interfaces and creation of Interface Control Documents (ICDs)• Be the Lead checker of the OCS…
Added 1 hour ago
TU
Advisor, Communication Operations
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…to identify opportunities to streamline workflows, enhance system efficiency, support the optimization of security related technologies and ultimately develop relevant departmental policies…
Added 1 hour ago
NE
EOP & 3rd Party Collections Specialist
NRG Energy
Calgary, AB
- Full-time
The EOP & 3rd Party Collections Specialist is responsible for collection strategy execution oversight, recovery performance analysis, audit support, compliance monitoring, and continuous…
Added 1 hour ago
NE
Active Collections Specialist
NRG Energy
Calgary, AB
- Full-time
The Active Collections Specialist is responsible for supporting collections quality assurance, vendor oversight, performance analytics, compliance monitoring, and process improvement…
Added 1 hour ago
OH
Tissue Coordinator
Ontario Health | Santé Ontario
Toronto, ON
- Full-time
Added 1 hour ago
BL
Specialist, CMS Services
Borden Ladner Gervais LLP (BLG)
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
The Specialist, CMS Services is a crucial role at BLG in our Matter Lifecycle department. This position is primarily responsible for managing special rate implementation, user provisioning,…
Added 1 hour ago
FH
Nurse Practitioner – Structural Heart – Residency Opportunity
Fraser Health
New Westminster, BC
- Full-time
…providing an opportunity to directly enhance patient outcomes and support innovative service…
Added 2 hours ago
TR
Junior IT Support Specialist
Traveland RV Supercentre
Langley (District), BC · Langley, BC
- Full-time
Our company has an outstanding opportunity for a results-focused, highly driven and junior IT Administrator that will support all dealership computer, phone and security systems.
Added 2 hours ago
District Supervisor (West Region)
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
…an essential part of the City of Toronto's fabric and social…
Added 2 hours ago
FO
Signage Production Specialist/Graphic Designer
FASTSIGNS of West Metro, MN
Toronto, ON
- Full-time
As a Signage Production Specialist / Graphic Designer, you will have a dual role working at the design center and production table until the center has grown to the point of hiring…
Added 2 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 2 hours ago
GA
Technicien(ne) en informatique - Grenier Automobile - IT Technician - Grenier Automobile
Grenier Automobile
Terrebonne, QC
- $23 to $26 CAD / hour
- Full-time
…make the driving experience as awesome as our cars! As an IT support specialist, you’ll be the superhero behind our…
Added 2 hours ago
BH
Vegetation Coordinator (North Shore)
BC Hydro
North Vancouver, BC
- Full-time
…site specific vegetation prescriptions based on risk to the system, safety, patrol inventories, species, species diversification, growth rates, site classification, identification of target…
Added 2 hours ago
CC
Sr. Specialist, Relay for Life Youth
Canadian Cancer Society
Toronto, ON
- Full-time
…invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a…
Added 3 hours ago
OT
Manager, Renewal Support
Open Text Corporation
Waterloo, ON
- Other
Reporting to the Renewals function, the Manager, Renewal Support is responsible for overseeing the Renewal Support Specialist team, which performs back-office functions supporting the…
Added 3 hours ago
GH
Clinical Applications Specialist - Periop (Bilingual)
GE HEALTHCARE
Remote, Canada
- Other
- Remote
As the Clinical Application Specialist (CAS), you will deliver technical and clinical expertise within the Patient Care Solution portfolio by providing excellent education and training…
Added 3 hours ago
SW
Regional Administrative Specialist, MD financial management - Montreal
Scotia Wealth Management
Montreal, QC
- Full-time
As a Regional Administrative Specialist, you will be responsible for providing administrative and operational support to Financial Consultants and Portfolio Managers.
Added 3 hours ago
B
Spatial Data Specialist (Contract)
BGIS
Toronto, ON
- Full-time
The Spatial Data Specialist will be an active technical specialist for the Spatial Data Group (SDG). This person will be technical resource focused on capturing and editing onsite data to…
Added 3 hours ago
SW
Regional Administrative Specialist, MD Financial Management - Montreal (18 months contract)
Scotia Wealth Management
Montreal, QC
- Full-time
As a Regional Administrative Specialist, you will be responsible for providing administrative and operational support to Financial Consultants and Portfolio Managers.

Westcan Bulk Transport Ltd .

Customer Service Specialist CSS

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 16, 2026

Original job description

Customer Service Specialist

Westcan Bulk Transport

Location: Ottawa

The Kenan Advantage Group Inc., (KAG), is North America’s largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases, and food products across the United States, Canada, and Mexico. Our Canadian Operating companies are Westcan Bulk Transport, RTL Construction, Les Distributions Carl Beaulac, and Fisher Transport – KAG Canada!

Westcan is currently seeking a Customer Service Representative to join our team, with a focus on planning for and supporting drivers daily tasks.

The Shift Schedule is Monday to Friday.

7:00 AM-5:30 PM

About the position:

Matching drivers, trucks, and trailers to orders based on load requirements and qualifications while optimizing fleet resources
Ensuring drivers have adequate hours of service
Establishing proper last contents on equipment
Arranging for equipment to be available for fleet maintenance
Preparing trailer loading instructions
Planning routes for drivers by adding route or track points as required
Ensuring delivery instructions are complete
Providing instructions and answer questions from drivers
Contacting off duty drivers to provide trip instructions for next on-duty status
Communicating with drivers on any deviations with planned loads
Communicating schedule requests to Assistant Terminal Manager
Checking routing of completed trip compared to routing instructions
Ensuring payload is up to maximum GVW and was loaded as per instructions
Communicating changes to planned orders and update system as required
Monitoring total mail and keeping system up to date
Taking customer orders by phone, email, and fax and entering orders to TMW system and providing confirmation of order to the customer
Managing Driver Pay Portal
Providing ETA as require and providing updated information to customers when changing plans
Administering other duties as assigned such as site maps and fuel cards

What you bring:

Prior dispatch experience is an asset
French and English speaking preferred
Forward-thinker - must be able to plan and foresee potential issues that may require the plan to be adjusted
Outstanding internal and external customer service skills
Takes ownership of work responsibilities
Must have strong organizational and interpersonal skills as well as the ability to work under pressure and meet deadlines
This position also requires strong communication skills
Ability to prioritize and manage multiple responsibilities and work independently
Previous experience in the transportation industry is beneficial

Total Compensation:

Competitive wages, company matched RRSP/DPSP savings program, bonus opportunity, scholarships program for employee’s children and referral reward payments up to $2,000 available per successful hire (certain conditions apply)

We have a strong culture of teamwork, with a balance of seriousness and fun. If you want to contribute to KAG's excellent tradition of innovation and leadership in the logistics and transportation industry, we invite you to apply!

External applicants in consideration will adhere to a company-paid criminal record search.

We are committed to building and supporting a diverse and inclusive culture where ALL employees and partners feel valued and appreciated for their uniqueness and contributions. We welcome applications from all interested individuals; however, only those candidates selected for an interview will be contact.

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More about this job

Responsibilities

The Customer Service Specialist is responsible for coordinating drivers, trucks, and trailers to optimize fleet resources while ensuring all delivery instructions and load requirements are met. They also manage customer orders, provide real-time updates, and maintain accurate system records to ensure efficient transportation operations.

Requirements

Candidates should have prior dispatch experience and strong organizational and communication skills to manage multiple responsibilities under pressure. Proficiency in English is required, with French language skills considered an asset for this role.

Skills

Dispatching
Logistics coordination
Customer service
Route planning
Fleet management
Communication
Organizational skills
Problem solving
Time management
TMW system
Data entry
Interpersonal skills
Attention to detail
Multitasking

Benefits

Company matched RRSP/DPSP savings program
Bonus opportunity
Scholarships program for employee’s children
Referral reward payments

Visa sponsorship

Not detected in the job text

Keywords

Dispatch
Logistics
Transportation
Fleet management
TMW system
Customer service
Route planning
Supply chain
Trucking
Order management
Data entry
Scheduling
Communication
Operations
Inventory management
Safety compliance
Fuel cards
Payload management
Driver support

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