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Added 20 mins ago
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Full-time
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Added 20 mins ago
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Westcorp

Night Manager

Bonnyville, AB, Canada

Education: High school diploma
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

The Hotel Night Manager will be a team leader who is self-motivated and is able to oversee the busy operations of the hotel, bar and restaurant. The candidate will have the ability to plan, organize, direct, control and evaluate the operations of the hotel, bar and restaurant. The Hotel Night manager will be required to maintain a flexible schedule and be available to work shift work, including weekends and holidays.

Key Responsibilities:

Ensure quality customer service and answer customer inquiries
Resolve customer concerns
Ensure operations standards and practices are followed
Understand, follow and enforce company policies and procedures
Control inventory and monitor revenues
Supervise, direct and provide support to staff
Train and coach new staff on work procedures
Provide feedback, set goals and evaluate performances
Set staff work schedules and monitor staff performance
Ensure health and safety regulations are followed
Participate in monthly management and Joint Health & Safety meetings
Ensure compliance with licensing laws, health & safety and other government and industry regulations

Required Skills and Abilities:

High School Diploma and experience in the hospitality industry is required
Previous experience in a lead role is required
Strong aptitude for learning and adapting to new technologies and methodologies
Ability to effectively communicate both verbally and in writing
Strong computer skills in relation to Microsoft Office, SharePoint, and Yardi experience an asset
Strong problem-solving, multi-tasking and decision-making skills
Must maintain a flexible work schedule and be able to work shift work, including weekends and holidays
Security clearance required upon offer of employment
Possess sensational customer service philosophy
Highly organized, results-oriented and ability to work in a multi-functional team environment

Working at Westcorp:

Headquartered in Edmonton, Westcorp Property Management Inc. is a vertically integrated company that creates, invests in and manages residential, commercial, and hotel properties. Westcorp operates in Edmonton, Calgary, Kelowna, and Bonnyville, and they are committed to significant growth in the coming years. Based on its existing development land holdings, Westcorp confidently expects to double the size of its portfolio in the next 5-7 years.

Westcorp is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Westcorp employs 200 people with decades of combined, extensive and successful experience. We provide our employees with a work environment that promotes professional and personal development.

Our approach to employee attraction and retention is straightforward: We want the best of the best. To attract the 'best of class' and the best new entrants to the real estate field, Westcorp provides:

Our Westcorp Values of Integrity, Vitality, Accountability, Results, Collaboration, Learning, and Innovation
Competitive wages
Comprehensive benefits package including a Health Spending Account
Employee Assistance Program
Career Plan
Recognition programs
Professional development learning
An exceptional work environment
A mentoring culture

Apply About employer

More about this job

Responsibilities

The Night Manager is responsible for overseeing the daily operations of the hotel, bar, and restaurant while ensuring high standards of customer service. They will also manage staff performance, enforce company policies, and ensure compliance with health and safety regulations.

Requirements

Candidates must have a high school diploma and previous experience in the hospitality industry, preferably in a lead role. Strong communication, computer skills, and the ability to work a flexible schedule including weekends and holidays are required.

Skills

Team leadership
Operations management
Customer service
Inventory control
Staff training
Performance evaluation
Health and safety compliance
Problem-solving
Multi-tasking
Decision-making
Microsoft Office
SharePoint
Yardi
Communication
Scheduling

Benefits

Health Spending Account
Employee Assistance Program
Professional development learning
Mentoring culture

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Hotel Management
Operations Management
Team Leadership
Customer Service
Inventory Management
Staff Training
Performance Management
Health and Safety
Microsoft Office
SharePoint
Yardi
Property Management
Scheduling
Compliance
Security Clearance
Results-oriented
Multi-functional team

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