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Added 7 mins ago
Practice Manager
P3 Veterinary Partners
Kamloops, BC
Full-time
P3 Veterinary Partners in Kamloops is seeking an enthusiastic full-time Practice Manager to join our amazing team. The Practice Manager will provide onsite leadership and oversight of the…
Added 7 mins ago
Business Advisor
City of Saint John
Saint John, NB
Full-time
The Advisor also leads the resolution of complex or recurring customer concerns that require coordination across service areas, helping ensure issues are fully understood, appropriately…
Added 7 mins ago
Assistant Area Manager
PTW Energy Services
Fort McMurray, AB
Full-time
Analyze employee and customer concerns and present options to solve their issues.
Added 7 mins ago
Maintenance Manager
Canopy By Hilton Toronto Yorkville
Canada
Full-time
The Engineering Manager reports directly to the Rooms Division Manager or Director of Operations.
Added 22 mins ago
Terminal Clerk
Armour Transportation Systems
New Glasgow, NS
Full-time
Escalate issues or concerns to the Terminal Manager or Supervisor
Added 38 mins ago
Office Manager
Cogir Senior Living
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Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…
Added 38 mins ago
Customer Experience Associate
TD
Oakville, ON
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 38 mins ago
Customer Experience Associate
TD
Winnipeg, MB
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 38 mins ago
Customer Experience Associate
TD
Canmore, AB
Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
Team Lead (Part time) - Reitmans
Reitmans (Canada) Ltée/Ltd
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Part-time
Model a customer-first mindset by leading on the sales floor, resolving customer concerns, and ensuring every interaction reflects our service standards.
Added 1 hour ago
TEAM MANAGER - OAKRIDGE VANCOUVER
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Vancouver, BC
Full-time
The Team Manager is responsible for the overall management of staff, merchandise, and client experience. The Team Manager will also be responsible for achieving sales objectives,…
Added 1 hour ago
Operations Consultant - Full Time
Sephora
Rocky View, AB
$17 to $20 CAD / hour
Full-time
Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
Added 2 hours ago
Retail-Atlantic - Area Manager - NB - Cleaning Industry
United Services Group
Saint John, NB · Fredericton, NB · Moncton, NB
Address store level customer concerns and provide timely and effective solutions to problems.
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Server
Holt Renfrew
Vancouver, BC
Part-time
Handles all customer service concerns graciously, referring difficult issues to the Manager / Executive Chef
Added 3 hours ago
Customer Engagement Supervisor - Vitamins/Supplements
Community Natural Foods
Calgary, AB
Full-time
Manage and resolve customer complaints effectively and understand when a situation requires a manager’s intervention
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Senior Manager, Specialty Pharmacy-2
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Calgary, AB
Full-time
Manage operational risks, service issues, shipment delays and customer concerns, identifying root causes and implementing preventative actions.
Added 3 hours ago
Store Manager
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Vancouver, BC
Full-time
The Store Manager is responsible for driving the overall performance of the store by achieving sales targets, leading and developing the team, delivering exceptional guest experiences, and…
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Sales Lot Attendant
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Full-time
…are presented in optimal condition. Reporting to the Sales Manager (or designate), this position contributes to an exceptional customer experience through the professional presentation,…
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Area Manager, Self-Storage
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Vancouver, BC
Full-time
Reporting to the Director, Self Storage Operations, the Area Manager, Self Storage is responsible for leading facility-level operations and execution across a designated portfolio of…
Added 4 hours ago
Assistant Front Desk Manager
Marriott International
Edmonton, AB
Full-time
Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
Added 4 hours ago
assistant manager - food services
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Full-time
Added 5 hours ago
restaurant manager
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Added 5 hours ago
Patient Flow Supervisor
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Temporary
Reporting to the Manager of Patient Flow, the Patient Flow Supervisor provides on-site leadership for patient flow operations, primarily on weekends, with occasional weekday after-hours…
Added 5 hours ago
Front Store Manager
Shoppers Drug Mart
Lloydminster, AB
Full-time
Role Description The Front Store Manager is a full-time, on-site role based in Lloydminster, AB, responsible for overseeing daily operations of the front store area. This role manages…
Added 5 hours ago
Coordinator | Parking Services
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Acts as liaison and provides consultative advice to leaders regarding parking activities and concerns; participates in the development of action plans for assigned area of responsibility…

Westcorp

Night Manager

Bonnyville, AB, Canada

Education: High school diploma
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

The Hotel Night Manager will be a team leader who is self-motivated and is able to oversee the busy operations of the hotel, bar and restaurant. The candidate will have the ability to plan, organize, direct, control and evaluate the operations of the hotel, bar and restaurant. The Hotel Night manager will be required to maintain a flexible schedule and be available to work shift work, including weekends and holidays.

Key Responsibilities:

Ensure quality customer service and answer customer inquiries
Resolve customer concerns
Ensure operations standards and practices are followed
Understand, follow and enforce company policies and procedures
Control inventory and monitor revenues
Supervise, direct and provide support to staff
Train and coach new staff on work procedures
Provide feedback, set goals and evaluate performances
Set staff work schedules and monitor staff performance
Ensure health and safety regulations are followed
Participate in monthly management and Joint Health & Safety meetings
Ensure compliance with licensing laws, health & safety and other government and industry regulations

Required Skills and Abilities:

High School Diploma and experience in the hospitality industry is required
Previous experience in a lead role is required
Strong aptitude for learning and adapting to new technologies and methodologies
Ability to effectively communicate both verbally and in writing
Strong computer skills in relation to Microsoft Office, SharePoint, and Yardi experience an asset
Strong problem-solving, multi-tasking and decision-making skills
Must maintain a flexible work schedule and be able to work shift work, including weekends and holidays
Security clearance required upon offer of employment
Possess sensational customer service philosophy
Highly organized, results-oriented and ability to work in a multi-functional team environment

Working at Westcorp:

Headquartered in Edmonton, Westcorp Property Management Inc. is a vertically integrated company that creates, invests in and manages residential, commercial, and hotel properties. Westcorp operates in Edmonton, Calgary, Kelowna, and Bonnyville, and they are committed to significant growth in the coming years. Based on its existing development land holdings, Westcorp confidently expects to double the size of its portfolio in the next 5-7 years.

Westcorp is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Westcorp employs 200 people with decades of combined, extensive and successful experience. We provide our employees with a work environment that promotes professional and personal development.

Our approach to employee attraction and retention is straightforward: We want the best of the best. To attract the 'best of class' and the best new entrants to the real estate field, Westcorp provides:

Our Westcorp Values of Integrity, Vitality, Accountability, Results, Collaboration, Learning, and Innovation
Competitive wages
Comprehensive benefits package including a Health Spending Account
Employee Assistance Program
Career Plan
Recognition programs
Professional development learning
An exceptional work environment
A mentoring culture

Apply About employer

More about this job

Responsibilities

The Night Manager is responsible for overseeing the daily operations of the hotel, bar, and restaurant while ensuring high standards of customer service. They will also manage staff performance, enforce company policies, and ensure compliance with health and safety regulations.

Requirements

Candidates must have a high school diploma and previous experience in the hospitality industry, preferably in a lead role. Strong communication, computer skills, and the ability to work a flexible schedule including weekends and holidays are required.

Skills

Team leadership
Operations management
Customer service
Inventory control
Staff training
Performance evaluation
Health and safety compliance
Problem-solving
Multi-tasking
Decision-making
Microsoft Office
SharePoint
Yardi
Communication
Scheduling

Benefits

Health Spending Account
Employee Assistance Program
Professional development learning
Mentoring culture

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Hotel Management
Operations Management
Team Leadership
Customer Service
Inventory Management
Staff Training
Performance Management
Health and Safety
Microsoft Office
SharePoint
Yardi
Property Management
Scheduling
Compliance
Security Clearance
Results-oriented
Multi-functional team

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