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Added 4 hours ago
BV
Facilities Manager
Bow Valley College
Calgary, AB
- Full-time
Reporting to the Director, Campus Services, the Facilities Manager oversees building operations, repairs, and maintenance across college-owned facilities. This includes mechanical,…
Added 1 day ago
Assistant Resident Manager (Kelowna)
Realstar
Kelowna, BC
We are currently seeking an Assistant Resident Manager to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every…
Added 1 day ago
Property Manager
Realstar
Côte-Saint-Luc, QC
- Recommend leasing rates and in-suite turnover work to the District Manager
Added 2 days ago
CR
Leasing Manager
COGIR Real Estate
Winnipeg, MB
- Full-time
The Leasing Manager is the sales professional of the Retirement Community responsible for the overall sales program to meet and exceed budgeted occupancy and revenue targets.
Added 2 days ago
R
Property Manager
Royop
AB · Edmonton, AB
- Full-time
Reporting to the General Manager, Edmonton, you are an accomplished Property Manager who oversees and coordinates the administration, accounting, operations, maintenance, and marketing of…
Added 2 days ago
TS
Assistant Resident Manager, Live-In
The Skyline Group of Companies
Fergus, ON
- Full-time
…Residential Operations team for the position of Assistant Resident Manager located at our properties located in City,…
Added 2 days ago
WO
Senior Financial Analyst
WP Osborne Executive Search Inc.
Toronto, ON
- Full-time
…various real estate strategies, we are a developer and asset manager of over 77,000 multi-residential suites and over 9 million square feet of commercial property space. Holding Canada’s…
Added 2 days ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
Belle River, PE
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 2 days ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
Belmont, NS
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 2 days ago
CL
Regional Facility Manager - CLC
Campus Living Centres
Waterloo, ON
- Full-time
The Facility Manager is accountable for the physical condition, safety, and operational reliability of assigned properties. This role ensures buildings are maintained to standard, compliant…
Added 2 days ago
CS
Leasing Manager
Cogir Senior Living
Winnipeg, MB · Devonshire House II
- Full-time
The Leasing Manager is the sales professional of the Retirement Community responsible for the overall sales program to meet and exceed budgeted occupancy and revenue targets.
Added 2 days ago
J
Property Administrator – Residential
JLL
Toronto, ON
- Full-time
…experiences. As Property Administrator, you'll support the Property Manager / Leasing & Resident Experience Manager by managing essential administrative, financial, and compliance functions…
Added 2 days ago
BH
Cleaner
Bayside Health
Sandringham, NL
- Temporary
…Sandringham Hospital provides healthcare in emergency, paediatrics, general medicine and in outpatient clinics. In this role you will be responsible for the provision of high quality…
Added 2 days ago
KI
Accountant, Investments
KOLT Investments
Toronto, ON
- $75,000 to $80,000 CAD / year
- Full-time
Knowledgeable of leasing and general property management business activities, is an asset
Added 2 days ago
MG
Director of Compliance
Monroe Group Ltd.
Burlington, ON
- Full-time
…staff nationwide on this information. The position reports to General Counsel and will work out of the Denver Corporate…
Added 3 days ago
TG
Leasing Manager
Townline Group of Companies
Victoria, BC
- $60,000 to $70,000 CAD / year
- Full-time
General Duties and Responsibilities of a Leasing Manager may include, but are not limited to:
Added 3 days ago
P
Assistant Community Manager
Parkbridge
Wasaga Beach, ON
- Full-time
The Assistant Community Manager will work closely with the Community Manager to ensure the efficient management of the property, maintain tenant satisfaction, and handle administrative…
Added 3 days ago
QP
Assistant Community Manager
QuadReal Property Group
Wasaga Beach, ON
- Full-time
The Assistant Community Manager will work closely with the Community Manager to ensure the efficient management of the property, maintain tenant satisfaction, and handle administrative…
Added 3 days ago
AP
Rental Manager
Apollo Property Management
Ottawa, ON
- Full-time
We are looking for a motivated and proactive Rental Manager to join our growing team of property management professionals.
Added 3 days ago
T
Property Management Assistant
Townline
Vancouver, BC
- Full-time
Accurately drafting correspondence and other documents for clients as directed by the Property or Leasing Manager(s) and within the timeline pursuant to regulations;
Added 3 days ago
CG
Property Manager – Industrial & Retail Portfolio
Canterra Group
Toronto, ON · North York, Ontario
- Full-time
Reporting to the General Manager, the Property Manager will oversee the operational and financial management of an established commercial real estate portfolio consisting of approximately 1…
Added 3 days ago
CG
Property Manager – Industrial & Retail Portfolio
Canterra Group
Toronto, ON · North York, ON
- Full-time
Reporting to the General Manager, the Property Manager will oversee the operational and financial management of an established commercial real estate portfolio consisting of approximately 1…
Added 3 days ago
Office Administrator
Westcorp
Edmonton, AB
…front-line professional, providing support to the property manager, maintenance, leasing and administrative teams to ensure industry-leading levels of customer service are provided to all…
Added 3 days ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
Willowbrook
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 3 days ago
TR
Facilities Manager
Taylor Ryan Executive Search Partners
Concord, ON
- $120,000 to $140,000 CAD / year
- Full-time
We are seeking an experienced and hands-on Facilities Manager to oversee the maintenance, operation, and physical condition of a portfolio of industrial, commercial, and retail properties.…

Westcorp

Office Administrator

Edmonton, AB, Canada

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Job details

Posting language: English
Posted: Oct 22, 2026

Original job description

Westcorp is seeking a capable Office Administrator for the Windsor Park Plaza/Lofts, comprising 752 rental units. The successful candidate is a front-line professional, providing support to the property manager, maintenance, leasing and administrative teams to ensure industry-leading levels of customer service are provided to all stakeholders in the community. This position may require some extra hours from time to time, particularly at month-end, so the ability to work some weekends is required.

Working in property management is not just a job. It is a career dedicated to bettering people's lives. As property management specialists, we have the critical responsibility of being the caretaker of people's homes. This requires team members who are empathetic yet business-minded and can work in the property owner's best interests but handle resident queries and situations with finesse and kindness. This is an opportunity to build lasting relationships and create community. Are you emotionally intelligent? Do you possess extraordinary problem-solving abilities and excel at building strong relationships? If so, we are looking for you and would love to talk to you.

Who You Are:

You have an analytical mindset with the ability to identify and resolve issues promptly
You have exceptional attention to detail and accuracy
You are a strong communicator with proven conflict-resolution skills and collection abilities
You are an agile high-performer who can collaborate effectively and hustle independently
You are personable and have a positive, energetic attitude

Primary Key Responsibilities:

Provide operational support and general office administration to support the day-to-day management of the property.
Actively manage rent collections and accounts receivable for current and former residents, including monitoring outstanding balances, conducting follow-ups, reconciling accounts, and working toward the collection of all monies owed to the property.
Generate and analyze accounts receivable reports, track collection efforts, and provide regular updates to management on outstanding balances and collection progress.
Issue notices related to outstanding balances, NSF payments, credits, and other account matters, and conduct non-payment inspections as required.
Coordinate payment arrangements with former residents and escalate unresolved collection matters as necessary.
Coordinate resident billing, invoices, refunds, reversals, referrals, and account adjustments with the Property Accountant, ensuring accurate resident ledgers and charges.
Respond to resident inquiries regarding rent, payments, account balances, and billing discrepancies.
Manage resident move-ins within Yardi CRM and audit move-in procedures, resident documentation, and account information for accuracy and compliance.
Administer resident referrals, parking rentals, cancellations, and related records, ensuring accurate tracking and compliance with established procedures.
Code invoices through Yardi Elevate for Property Manager approval.
Provide reception and administrative backup as required, including office supplies, equipment, guest suite administration, Snaile parcel lockers, ButterflyMX entry systems, move-out packages, and the dog DNA program.
Ensure compliance with the Residential Tenancies Act, applicable legislation, Occupational Health and Safety requirements, and Westcorp Playbook policies.
Positively embrace Westcorp's Corporate Values and perform other duties as assigned by the Operations Manager.

Required Skills and Abilities:

Must be a high school graduate
Post-secondary education an asset
A minimum of two years of relevant experience preferred
Must be highly proficient in English written and verbal communication abilities
Must have the flexibility and be available to work the hours that can be irregular, as required by the business needs
Basic accounting knowledge is required (AP, AR, resident ledgers)
Familiarity with property management and residential leasing is preferred
Analytical mindset with the ability to identify and resolve issues promptly
Excellent organizational and time-management skills
Strong interpersonal and analytical skills
Exceptional communication ability
Ability to work with minimum supervision
Highly proficient in a variety of computer software packages. We utilize Microsoft Office (Excel, Word, Outlook) w/TEAMS, Yardi (RentCafe, Payscan, Voyager Plus), SharePoint (pre-offer computer skills test will be required)
Experience using Yardi or similar customer-engagement software & CRMs is an asset
Must be flexible and willing and can change roles, tasks or responsibilities as required
Ability to work with minimum supervision
Appearance must be neat, clean and polished
Must have own vehicle and valid driver's license
A security clearance is required upon offer of employment

Working at Westcorp:

Headquartered in Edmonton, Westcorp Property Management Inc. is a vertically integrated company that creates, invests in and manages residential, commercial, and hotel properties. Westcorp operates in Edmonton, Calgary, Kelowna, and Bonnyville, and they are committed to significant growth in the coming years. Based on its existing development land holdings, Westcorp confidently expects to double the size of its portfolio in the next 5-7 years.

Westcorp is proud to be an equal-opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Westcorp employs 200 people with decades of combined, extensive and successful experience. We provide our employees with a work environment that promotes professional and personal development.

Our approach to employee attraction and retention is straightforward: We want the best of the best. To attract the 'best of class' and the best new entrants to the real estate field, Westcorp provides:

- Our Westcorp Values of Integrity, Vitality, Accountability, Results, Collaboration, Learning, and Innovation
- Competitive wages
- Comprehensive benefits package including a Health Spending Account
- Employee Assistance Program
- Career Plan
- Recognition programs
- Professional development learning
- An exceptional work environment
- A mentoring culture

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More about this job

Responsibilities

The Office Administrator provides operational support for property management, including managing rent collections, accounts receivable, and resident inquiries. They also handle administrative tasks such as move-in coordination, invoice coding, and general office reception duties.

Requirements

Candidates must have a high school diploma and at least two years of relevant experience, with proficiency in Microsoft Office and property management software like Yardi. Strong communication, analytical skills, and the ability to work flexible hours including some weekends are required.

Skills

Office administration
Accounts receivable
Rent collection
Customer service
Conflict resolution
Data entry
Property management
Microsoft Office
Yardi
Time management
Analytical mindset
Communication
Attention to detail
Problem-solving
Interpersonal skills

Benefits

Health Spending Account
Employee Assistance Program
Career Plan
Recognition programs
Professional development learning

Visa sponsorship

Not detected in the job text

Keywords

Office Administrator
Property Management
Accounts Receivable
Rent Collection
Yardi
Microsoft Office
Customer Service
Residential Tenancies Act
Administrative Support
CRM
Invoicing
Conflict Resolution
Data Analysis
Operations Management
Leasing
Reporting
Compliance
SharePoint
RentCafe
Payscan
Voyager Plus
ButterflyMX
Snaile
Occupational Health and Safety

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