Infrastructure Analyst

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles - from bush flying to commercial aviation - and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

Essential Functions

• Participate in strategic thinking and planning exercises.
• Analyze business requirements and recommend appropriate technology solutions.
• Design and implement efficient and effective technology systems.
• Research and recommend new technologies to improve system performance and functionality.
• Manage the development, testing, and deployment of new systems.
• Work closely with other departments to understand their needs and develop solutions that meet their requirements.
• Develop and maintain detailed documentation of all systems, including architecture diagrams, system specifications, and best practices.
• Provide technical guidance and support to other IT teams.
• Stay up to date with new technologies and trends in the industry.
• Maintain and troubleshoot servers, networks, and storage systems.
• Plan, design, and implement new IT infrastructure projects and initiatives.
• Manage and monitor IT infrastructure performance, capacity, and security.
• Identify and resolve IT infrastructure issues and problems.
• Provide technical support and guidance to other IT team members.
• Perform other duties as assigned.

Competencies

• Obtain a Bachelor's degree in computer science, computer engineering, or a related field.
• Accumulate a minimum of 5 years of experience in a comparable position.
• Demonstrate a robust comprehension of IT infrastructure, encompassing cloud (Azure) technologies, virtualization, storage, hardware, software, and networking.
• Showcase advanced proficiency with Solaris and RHEL Linux.
• Demonstrate a high level of comfort in the support and maintenance of AIX and SGI hardware.
• Exhibit expert-level skills in network configuration and administration.
• Apply experience in devising and executing intricate system designs and solutions.
• Possess knowledge of industry-leading practices and benchmarks for systems architecture.
• Communicate effectively, including the ability to explain technical concepts to non-technical stakeholders.
• Apply strong analytical and problem-solving capabilities.
• Utilize expertise in security and data management best practices.
• Demonstrate familiarity with project management methodologies.
• Exhibit strong self-motivation and self-direction.
• Demonstrate exceptional analytical and troubleshooting proficiencies.
• Show outstanding communication skills.
• Exercise adeptness in time and project management, consistently delivering under deadlines and high-pressure situations.
• Manage simultaneous participation in and successful completion of multiple projects.
• Display an in-depth comprehension of IT Service Delivery, validated by an ITIL v3 Certification.

Why work at De Havilland?

De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace.

• Work with a team that makes a true difference in the world-making it possible for people to travel around the globe efficiently, comfortably and safely.
• We’ve manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none.
• Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees.
• With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.

In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:

• Competitive wages
• Paid vacation
• Extended health benefits (medical, dental, vision, paramedical)
• Life insurance
• RRSP/DPSP Plan
• Employee and family assistance program

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.