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Added 1 hour ago
AH
IT Customer Support II
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
The Customer Support II (CSII) Deskside Analyst position provides technical support for computing devices, printer devices, peripherals, deskside applications, mobility devices and other…
Added 1 hour ago
GC
Senior Analyst, HRISNew
Glencore Canada
Vancouver, BC
- $108,000 to $127,000 CAD / year
- Full-time
Reporting to the Manager, People Systems, the Senior Analyst, HRIS is responsible for providing functional and technical leadership across our HRIS environment.
Added 6 hours ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Scrum Master with strong experience in Agile methodologies, Scrum practices, business analysis, DevOps environments, CI/CD pipelines, requirements gathering,…
Added 6 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 6 hours ago
SM
Business Analyst – Senior - RQ11545
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst to work as part of the Project Management & Program Delivery project team. The successful candidate will collaborate with the core project team,…
Added 6 hours ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Scrum Master with strong experience in Agile methodologies, Scrum practices, business analysis, DevOps environments, CI/CD pipelines, requirements gathering,…
Added 6 hours ago
R
Senior Manager, Risk Management & Compliance
RBC
Halifax, NS · Toronto, ON
- Full-time
Act as a key risk analyst and advisor to all teams under Enterprise Platform Services in RBC Tech Infrastructure with respect to Network & Collaboration Services, Shared Platform Services,…
Added 6 hours ago
R
Senior Cyber Security Network Analyst (Global Security)
RBC
Toronto, ON
- Full-time
The Senior Network Security Analyst will support leadership and utilize organizational change management practices, including operational processes and tools to support business-as-usual…
Added 6 hours ago
R
Senior Risk Analyst
RBC
Toronto, ON
- Full-time
We’re seeking a Senior Risk Analyst to serve as the operational backbone of our risk management function. This role ensures the team stays on top of critical risk issues, audit findings,…
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R
Senior Analyst, QC Compliance
Resilience
Mississauga, ON · CAN - ON - Mississauga - Meadowpine Blvd
- Full-time
The Senior Analyst, QC Compliance is responsible for supporting and maintaining compliance activities to ensure adherence to GMPs, regulatory requirements, and internal quality systems.…
Added 9 hours ago
DM
IT Support Analyst II
Discovery Mining Ltd
South Porcupine, ON
- $87,000 to $90,000 CAD / year
- Full-time
The IT Support Analyst II is responsible for providing technical support and troubleshooting services to employees across mine sites and administration offices. The role supports the…
Added 10 hours ago
T
Senior Specialized Finance Analyst
TD
Toronto, ON · Laval, QC
- Full-time
Senior Financial analyst – Capital management and Executive Reporting
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Senior Business Analyst – Data Management & Enablement
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The Senior Business Analyst supports enterprise data management initiatives through data literacy, persona management, communications, reporting, and adoption activities. Working closely…
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T
Senior Salesforce Analyst, Marketing Delivery
TD
Toronto, ON
- Full-time
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Senior Portfolio Analyst
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Toronto, ON · Greater Toronto Area, ON
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Senior FP&A Analyst
Behavox
Montreal, QC
The Senior FP&A Analyst owns Behavox's core financial model - its architecture, the accounting beneath it, and the forecasts and analysis the company plans and decides by. The role exists…
Added 11 hours ago
Senior FP&A Analyst
Behavox
Toronto, ON
The Senior FP&A Analyst owns Behavox's core financial model - its architecture, the accounting beneath it, and the forecasts and analysis the company plans and decides by. The role exists…
Added 11 hours ago
FP&A Analyst
Behavox
Montreal, QC
The Senior FP&A Analyst owns Behavox's core financial model - its architecture, the accounting beneath it, and the forecasts and analysis the company plans and decides by. The role exists…
Added 11 hours ago
FP&A Analyst
Behavox
Toronto, ON
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Added 11 hours ago
CI
Analyst, Early Investor Program (September 2027)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
Join CPP Investments as an Analyst in our Early Investor Program, a full-time opportunity designed for exceptional new graduates to launch their career at a leading global investment…
Added 11 hours ago
DF
Business Analyst II - Senior Pharmacy Operations
Decisive Farming by TELUS Agriculture
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…technology and exceptional customer support. As a Business Analyst II on our Pharmacy Customer Support team, you'll be the trusted expert helping pharmacy clients maximize the value of…
Added 12 hours ago
GW
Senior Analyst, Taxation
George Weston Limited
Toronto, ON
- Full-time
Reporting to the Manager, Taxation, the Analyst/Senior Analyst, Taxation will serve a critical role within the tax department of George Weston Limited, which provides corporate tax services…
Added 12 hours ago
IF
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Laval, QC · Montreal, QC · Quebec, QC · Saint-Hyacinthe, QC
- Full-time
…recommendations with colleagues and stakeholders - including senior leadership - through summaries and…
Added 12 hours ago
HH
Senior Financial Analyst, Financial Services & Special Projects
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Oakville, ON
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The Senior Financial Analyst, Financial Services & Special Projects provides senior-level analytical, reporting, operational, systems, and project support across all Financial Services…

Westerkirk

IT - Business Systems Analyst

Toronto, ON, Canada

$80,000 to $120,000 CAD / year

Apply About employer

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Job details

Pay: $80,000 to $120,000 CAD / year
Apply by: Oct 9, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Cosmetica is recognized for innovation, excellence, and commercialization with award-winning products. From concept to creation, we offer an unparalleled array of services that will inspire, create and deliver every step of the way. We value and recognize talent and want you to help us create beauty in the world! At Cosmetica Laboratories, we are committed to growing our internal employees and developing them to become the best version of themselves.

Role Title: Business Systems Analyst

Status: Full Time / Contract

Location: Onsite

The Opportunity:

Reporting to the Senior Manager, Business Systems - IT, the Business Systems & Automation Analyst supports the improvement, reliability, and continuous development of the company's IT business systems. The role administers and upgrades existing applications, assists with implementing new systems and technologies, and partners with stakeholders to analyze and automate business processes.

This position designs and develops user-centered applications, forms, pages, dashboards, workflows, rules, and integrations on the Decisions BPA platform. It also creates reports and dashboards for multiple departments and supports business systems and databases, including ERP, SharePoint, SQL Server, and other internal and external applications.

The Business Systems & Automation Analyst coordinates assigned projects and workstreams, contributes to solution design and testing, and shares knowledge and best practices with team members.

Key Responsibilities:

Business Systems & Database Administration

Administers and supports business applications and performs routine upgrades across VISUAL ERP, SharePoint, Coptis, Smartsheet, Decisions, and other systems.
Supports application servers and SQL Server databases, including monitoring, backups, access, and routine troubleshooting.
Analyzes and troubleshoots system issues, implements timely fixes, and escalates complex issues when required.
Manages application users, roles, permissions, and access controls in accordance with established procedures.

Business Process Automation & UI/UX Development

Designs, configures, tests, deploys, supports forms, pages, dashboards, workflows, rules, and reusable interface components on the Decisions BPA platform.
Translates business requirements, process maps, technical specifications, and user feedback into clear, user-centered interfaces and workflow solutions.
Creates wireframes and prototypes, participates in usability testing, and iterates designs based on stakeholder and end-user feedback.
Applies responsive design, accessibility, usability, and visual consistency standards across desktop, tablet, and mobile experiences.
Customizes front-end presentation using HTML and CSS/LESS and uses JavaScript where appropriate.
Integrates Decisions solutions with internal and external systems using APIs, SQL, and supported integration methods; troubleshoots data, workflow, and interface issues.
Follows and contributes to UI standards, reusable patterns, technical documentation, and deployment practices for Decisions BPA solutions.

Project Coordination & Business Analysis

Coordinates assigned IT and business systems projects or workstreams, tracks actions and timelines, and collaborates with departments to deliver suitable solutions.
Gathers and analyzes requirements, defines solution scope, and documents user stories, workflows, and technical specifications.
Assists the Manager, Business Systems with strategic projects by collecting information, conducting research, preparing reports, and providing analysis and evaluations.
Designs or configures in-house solutions, works with outside consultants and vendors, and supports testing, user acceptance, and implementation activities.

Reporting & Analytics

Develops and maintains reports using tools such as Power BI, SSRS, Crystal Reports, Access, and Excel queries.
Creates dashboards that communicate business trends and KPIs for multiple departments.

Helpdesk & Operations

Resolves problems by conducting thorough analysis and applying appropriate resolution strategies.
Supports day-to-day service delivery to the organization and acts as a point of contact for the IT Help Desk.

Collaboration & Quality

Participates in peer reviews and quality checks and provides constructive feedback as needed.
Maintains technical and user documentation and shares knowledge and best practices with team members.
Supports continuous improvement initiatives and performs all other duties as assigned.

Requirements:

Postsecondary education in Computer or Information Sciences, or equivalent work experience.
Three to five years of experience in systems analysis, business analysis, application support, or automation development.
Minimum two years of hands-on SQL Server experience, including queries, views, routine troubleshooting, backups, and database support.
Minimum one year of hands-on experience with business process automation platforms. Experience with Decisions BPA Platform is an asset.
Experience developing Forms, Pages/Dashboards, Flows, Rules, workflow automations, and system integrations in Decisions or a comparable platform.
Experience in application development using .NET and utilizing third party API is an asset.
Demonstrated experience translating business and user requirements into intuitive interfaces, wireframes, prototypes, and production solutions.
Experience with usability testing, responsive layouts, accessibility, and user-centered design principles.
Experience with business systems integration technologies such as APIs and SQL-based integrations.
Experience with Microsoft Power BI and report development using SSRS, Crystal Reports, Access, Excel reports/queries, or comparable tools.
Proficiency with Office 365.
Experience with SharePoint (Online and On-Premise) administration is an asset.
Experience with Salesforce administration is an asset.
Experience documenting current-state and future-state business processes, identifying gaps, and recommending practical system or workflow improvements.
Experience writing user stories, acceptance criteria, test plans, and supporting user acceptance testing.
Demonstrated data literacy, including the ability to validate data, investigate discrepancies, interpret KPIs, and translate findings into business recommendations.
Familiarity with Agile, Kanban, or iterative delivery practices is an asset.
Understanding of role-based access, data privacy, auditability, and secure system design principles.
Experience supporting user adoption through training, documentation, communications, and post-implementation support.
Experience in manufacturing, ERP-enabled operations, quality, inventory, production, supply chain, or regulated environments is an asset.
Familiarity with AI-assisted productivity or automation tools, with an understanding of responsible use, data protection, and output validation, is an asset.
Ability to coordinate multiple projects or workstreams, manage priorities, and meet deadlines.
Effective interpersonal, customer service, organizational, and teamwork skills.
Excellent verbal and written communication skills, including the ability to prepare clear technical specification documents.
Strong analytical and problem-solving skills, current technical knowledge, and a willingness to learn.
Detail-oriented and well organized.

Total Rewards

The expected base salary range for this role is $80,000 CAD - $120,000 CAD per year.
In addition to base compensation, Cosmetica offers a competitive total rewards package that may include bonus eligibility, equity, benefits, retirement plans, paid time away from work, and other programs.
Final compensation will be determined based on relevant experience, skills, market conditions, and internal equity.

Additional Information

Cosmetica Laboratories Inc. utilizes AI-assisted tools as part of its recruitment and hiring process. These tools are used to enhance equity, efficiency, and consistency. All hiring decisions are made by qualified personnel in accordance with applicable laws and company policies.

Cosmetica Laboratories Inc. is committed to fostering an inclusive, equitable, and respectful workplace. We value diverse perspectives and experiences and are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates.

Interested candidates are welcome to submit their resume and cover letter directly to this posting by 9-October-2026. We thank all candidates for their interest; however, only candidates selected to move forward in the recruitment process will be contacted.

Cosmetica Laboratories Inc. is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

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More about this job

Responsibilities

The Business Systems & Automation Analyst supports the improvement, reliability, and continuous development of IT business systems through administration and automation. This role designs user-centered applications, manages databases, and coordinates projects to optimize business processes across multiple departments.

Requirements

Candidates must have postsecondary education in Computer or Information Sciences and three to five years of experience in systems or business analysis. Proficiency in SQL Server, business process automation platforms, and the ability to translate business requirements into technical solutions are required.

Skills

Business systems analysis
SQL Server
Business process automation
Decisions BPA platform
UI/UX development
Data analysis
Project coordination
Power BI
SSRS
Crystal Reports
HTML
CSS
JavaScript
API integration
SharePoint
ERP systems

Benefits

Bonus eligibility
Equity
Retirement plans
Paid time away from work

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
Automation
SQL Server
Decisions BPA
ERP
SharePoint
Power BI
SSRS
Crystal Reports
HTML
CSS
JavaScript
API
UI/UX
Wireframing
Prototyping
Agile
Kanban
Data Analysis
Project Management
Database Administration
Workflow Automation
System Integration
Manufacturing
Supply Chain
Accessibility
Responsive Design
Technical Documentation
User Acceptance Testing
KPIs

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