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Added 12 mins ago
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Financial Service Representative (Mandarin/Cantonese)
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 26 mins ago
Accounts Payable Associate
Sonepar
Vaughan, ON
…individuals to join our dynamic Company and be part of our continued…
Added 27 mins ago
GP
Inside Sales Representative
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Toronto, ON · Canada - Toronto
- Full-time
At ecobee, the Inside Sales Representative (ISR) drives sales and customer success across ecobee’s professional channels through proactive engagement with distributors and contractors.…
Added 27 mins ago
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Financial Service Representative - LendDirect Office 1505
LendDirect
Mississauga, ON
- Full-time
As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the…
Added 27 mins ago
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Sales Development Representative
Assemble
Toronto, ON · Greater Toronto Area, Canada
- $50,000 to $75,000 CAD / year
- Full-time
As a Sales Development Representative, you’ll open conversations with senior leaders at some of the world’s largest companies and introduce them to our executive communities. Our prospects…
Added 27 mins ago
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Business Development Representative
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Toronto, ON
- Full-time
As a Business Development Representative, you’ll help create new opportunities and build pipeline for Forma.ai. You’ll work closely with Sales and Marketing to identify the right prospects,…
Added 27 mins ago
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Sales Development Representative
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Calgary, AB
- Full-time
Collaborate closely with Sales, Marketing, Customer Success, and Channel Partners to maximize lead conversion and improve sales processes.
Added 41 mins ago
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Route Service Supervisor - UniFirst Canada
UniFirst
Kingston, ON
- Full-time
Provide route coverage during Route Service Representative absences (e.g., illness or vacation), offering hands-on support while assessing performance and customer satisfaction and loyalty.
Added 42 mins ago
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Member Service Representative 1 Part Time
StellerVista Credit Union
BC · Fernie, BC
- Part-time
…are currently recruiting for the position of Member Service Representative…
Added 42 mins ago
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Financial Service Representative - LendDirect Office 1505
Attain Finance
Mississauga, ON
- Full-time
As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the…
Added 56 mins ago
OC
Implementation Consultant, Ivalua
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Calgary, AB
- Full-time
Conduct follow-up meetings with Optis customers to gauge the success of recommended changes.
Added 1 hour ago
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Security Guard - Spare Overnights - Markham
Commissionaires Great Lakes
Markham, ON
- Part-time
…experience, a positive attitude and the ability to provide excellent customer service, security and protection for our client’s site. As a front-line representative of our company and…
Added 1 hour ago
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Maintenance Coordinator
Penske
Boucherville, QC
- Full-time
…are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn…
Added 1 hour ago
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Client Associate, Wood Gundy-Bilingual
CIBC
Quebec, QC
- Full-time
You understand that success is in the details. You notice things that others don’t. Your critical thinking skills help to inform your decision making.
Added 1 hour ago
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Client Associate, Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
…and maintaining compliance standards on all files. Drive team success by improving team productivity, proactively uncovering business opportunities, and assisting in the allocation of…
Added 1 hour ago
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Director, Global Technology & Operations Strategy & Transformation
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Toronto, ON
- Full-time
…initiatives are progressing against delivery commitments, defined success criteria, and approved…
Added 1 hour ago
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Renewable Energy Asset Manager
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Halifax, NS
- Full-time
The Asset Manager serves as the owner's representative and primary point of coordination between operations personnel, contractors, project partners, customers, and internal development,…
Added 1 hour ago
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Construction Manager
Townline
Vancouver, BC
- Full-time
…for its commitment to quality, innovation, and exceptional customer care. With fully integrated in-house Development, Construction, Finance, Sales, Leasing, Customer Care, and Marketing…
Added 1 hour ago
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Audit Manager I, TD Securities (1149)
TD
Toronto, ON
- Full-time
Provide subject matter expertise and/or input to audit projects/initiatives as a representative for area of specialization identify key risks and identify opportunities where controls are…
Added 2 hours ago
Overnight Customer Service Representative
Circle K
Dartmouth, NS
As a Customer Service Representative, you will enjoy:
Added 2 hours ago
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Inside Account Rep - Infrastructure Sales
Lenovo
Montreal, QC
- $69,562 to $106,663 CAD / year
The Inside Sales Representative (ISR) at Lenovo is not your typical ISR role. This is an opportunity to work with some of Lenovo's largest accounts across the Quebec Corporate and Public…
Added 2 hours ago
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Customer Service Representative (Watson)
Boyd Group Services
MB
- Full-time
The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers…
Added 2 hours ago
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Customer Service Representative - Auto Body (Vancouver)
Boyd Group Services
Vancouver, BC
- Full-time
The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers…
Added 2 hours ago
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Regional Operations Manager, Cleaning Services
BGIS
MB · MB, Canada
- Part-time
Our team is committed to maintaining the highest standards of cleanliness, safety, and customer satisfaction across a wide range of industries. By joining BGIS Sustainable Cleaning…
Added 2 hours ago
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People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time

Westerkirk

Program Manager, Product Change and Development

Calgary, AB, Canada
Mississauga, ON, Canada

Apply About employer

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Job details

Apply by: Nov 27, 2026
Experience: 5-7 years' experience working in a program management role, within a multi-function, multi-level organizational environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles - from bush flying to commercial aviation - and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

Position Summary

The Program Manager, Product Change Management & Development reports to the Director, Product Planning and Improvement and will liaise with internal departments in the areas of Engineering, Commercial Programs, Manufacturing, Operations, Technical Services, IT, Legal, HR, Finance, the Executive leadership, and other key stakeholders. The Program Manager will also interact with customers, suppliers, and consultants. The primary purpose of the role is to:

Manage cross functional projects within schedule, budget, and quality to support aftermarket activities and customer operations.
Evaluate, schedule, and budget any required project. Ensure quality and risk management, as well as governance and team coordination of the projects and programs to comply with company strategy and targets.
Apply project management, and DHC business practices in managing internal and external work enabling satisfaction of project outcomes.
Manage the program strategy related to obsolescence, regulatory and certification requirements.
Support internal strategic initiatives (e.g. margin improvement initiatives, aircraft pricing strategies)
Responsible for the business case of future derivatives and product enhancements
Prepare offers, including Price and Lead time, to the customers for requested aircraft features.
Strive to improve and develop internal practices and processes applying continuous improvement and Lean principles.
Always represent De Havilland in a professional and courteous manner in every communication with customers or prospective customers. Strive to achieve world class customer service performance

Duties & Responsibilities

Develop detailed, comprehensive project plans based on approved objectives.
Identify and manage risks to mitigate impact to program scope, schedule, cost, and quality constraints.
Create and sustain clear and concise communication to keep sponsors and stakeholders informed.
Define program milestones and ensure programs adhere to a realistic schedule and communicate delays appropriately.
Ensure all customer commitments are met or exceeded.
Establish and manage project budgets and use DHC project cost controls for program cost management.
Establish quality criteria for program success and ensure projects are measured against initial quality criterion through conception to completion.
Ensure the appropriate level of project governance is in place to allow for timely decision-making and project progress reporting.
Ensure clear communication with team members for objectives, timelines, and priorities.
Ensure feedback to functional management as necessary.
Demonstrate leadership in a fast-paced, complex environment with competing priorities.

Education & Experience

Engineering or Business degree, preferably Aerospace related, or an equivalent level of combined education and experience.
5-7 years' experience working in a program management role, within a multi-function, multi-level organizational environment.
Experience in an aerospace engineering and/or manufacturing environment considered an asset.

Skills

Team oriented and works well in a collaborative environment.
PMP or PgMP certification is highly desirable.
Demonstrated strong negotiation skills.
Highly skilled in Microsoft Project. Proficient in the use of O365 suite of tools (Word, Excel, SharePoint).
Excellent ability to communicate a strategy using presentation tools such as PowerPoint.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated interpersonal skills and ability to build relationships and work effectively with people at all organizational levels.

Work Location & Conditions of Employment

Candidate will be required to live in Toronto or Calgary area.
Candidate will be required to work in the office full time in a collaborative, and innovative environment.
Candidate may be required to travel at short notice.
Schedule flexibility may be required

Why work at De Havilland?

De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace.

Work with a team that makes a true difference in the world-making it possible for people to travel around the globe efficiently, comfortably and safely.
We’ve manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none.
Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees.
With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.

In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:

Competitive wages
Paid vacation
Extended health benefits (medical, dental, vision, paramedical)
Life insurance
RRSP/DPSP Plan
Employee and family assistance program

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.

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More about this job

Responsibilities

The Program Manager will lead cross-functional projects to support aftermarket activities and customer operations while managing budgets, schedules, and quality standards. They are responsible for defining program milestones, mitigating risks, and ensuring all customer commitments are met through effective stakeholder communication.

Requirements

Candidates must possess an Engineering or Business degree, preferably in Aerospace, along with 5-7 years of program management experience in a multi-functional environment. Strong proficiency in Microsoft Project and excellent interpersonal skills are required to succeed in this collaborative, office-based role.

Skills

Program management
Project planning
Risk management
Budgeting
Cross-functional leadership
Aerospace engineering
Manufacturing
Negotiation
Microsoft Project
O365 suite
Communication
Lean principles
Continuous improvement
Stakeholder management
Regulatory compliance

Benefits

Paid vacation
Extended health benefits
Medical
Dental
Vision
Paramedical
Life insurance
RRSP/DPSP Plan
Employee and family assistance program

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Aerospace
Product Change Management
Project Management
Engineering
Manufacturing
MRO
Risk Management
Budgeting
Lean Principles
Continuous Improvement
PMP
PgMP
Microsoft Project
O365
SharePoint
Regulatory Requirements
Certification
Stakeholder Management
Business Case
Aftermarket
Quality Assurance
Governance
Strategic Initiatives
Customer Service

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