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Added 11 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Oshawa, ON
- Part-time
RCSS 481 Gibb St, Oshawa, ON L1J 1Z4 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere, providing…
Added 11 mins ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Oshawa, ON
- Part-time
RCSS 481 Gibb St, Oshawa, ON L1J 1Z4 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere, providing…
Added 11 mins ago
RT
Conseiller(ère) principal(e), Stratégie et services-conseils – Relations avec les employés / Principal Advisor, Strategy & Advisory – Employee Relations
Rio Tinto
Montreal, QC
- Full-time
Added 26 mins ago
T
Senior Regional Manager, Financial Planning
TD
Aurora, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 26 mins ago
T
Financial Planner
TD
Hamilton, ON · London, ON · ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 26 mins ago
P
Frito Lay Full-Time Route Sales Representative (Fort St John, AB)
PepsiCo
Cranbrook, BC
- Full-time
- Contract
As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and…
Added 26 mins ago
SS
Sales Account Manager
Summit Search Group
SK · Saskatchewan, Canada
- Full-time
…recruitment of a Sales Account Manager to support and grow its business throughout Saskatchewan. This is an exciting opportunity for a relationship-driven sales professional who enjoys…
Added 26 mins ago
CG
Sales Representative, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- $47,000 CAD / year
- Full-time
The Banquet Sales Representative is responsible for generating growth and increasing sales revenue related to all catered/banquet venue spaces within The Park & Zoo. This includes…
Added 26 mins ago
MC
Financial Services Representative - Full Time - 3 Month Contract
Meridian Credit Union
Toronto, ON
- $50,000 to $53,000 CAD / year
- Full-time
- Contract
The Financial Services Representative will work alongside and align financial strategies and activities to support Meridian’s internal business partners – Wealth, Small Business, Mobile…
Added 26 mins ago
C
Contact Centre Representative (Cards, Costco, Remote) - Bilingual
CIBC
Montreal, QC
- Full-time
As a Costco Contact Centre Representative, you will be the first point of contact for our clients. You’ll be working in a fast paced environment where you’ll use your knowledge of CIBC card…
Added 26 mins ago
CG
Investment Banking Analyst
Canaccord Genuity Group Inc.
Toronto, ON
- Full-time
Completion of a university degree in a business-related discipline;
Added 26 mins ago
BC
Sr. Manager, Total Rewards
Brink's Canada
Toronto, ON · Montreal, QC · CAN-BKS-ON:Toronto-Office
- Full-time
Partner with HR Business Partners and Labor Relations on compensation matters affecting represented and non-represented employees.
Added 41 mins ago
M
Strategy Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…of the overall strategic mandate. This role will support the development, monitoring, reporting and communication of the strategy. The ideal candidate is a strategic thinker and a skilled…
Added 41 mins ago
HS
Sales Representative
Healgen Scientific
Vancouver, BC
- Full-time
The Sales Representative is responsible for sales of within the global market. They are the principal point of contact between a business and its customers. Sales reps ensure current…
Added 56 mins ago
H
Director, Ethics
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
…Health Authority and the Saskatchewan Cancer Agency (SCA) in the development, implementation and evaluation of a comprehensive, integrated, and sustainable joint Ethics Program. Reporting…
Added 56 mins ago
AW
Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
We’re looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team.
Added 56 mins ago
AW
Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
We’re looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team for 12 months.
Added 56 mins ago
AW
Customer Service Experience Representative, Temporary
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Temporary
- Remote
We’re looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team for 12 months.
Added 56 mins ago
AW
Customer Service Experience Representative
Aviso Wealth
Remote, Canada
- $52,000 to $60,000 CAD / year
- Full-time
- Remote
We’re looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team.
Added 56 mins ago
Multidisciplinary Specialist (Evening Shift - VG Halifax) (Computer Services Off 3)
The Government of Nova Scotia
Halifax, NS
Advise the business and service leadership teams on key decisions, including the adoption of new technologies through the evaluation/assessment of new technologies, mapping those to the…
Added 56 mins ago
A
Senior Renewables Advisor
Arcadis
Calgary, AB
- Part-time
…infrastructure. This part-time, as-needed role splits time between business development and billable construction management, providing constructability, schedule, cost, quality, safety,…
Added 56 mins ago
Route Service Representative
Cintas
Toronto, ON · Etobicoke, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 56 mins ago
Inside Sales Representative
KEV Group
Toronto, ON
The Inside Sales Representative is where momentum meets ownership. You'll run the full sales cycle - prospect, qualify, demo, and close - on deals across our SchoolCash suite: single…
Added 1 hour ago
EI
Field Service Representative / Représentant(e) de service sur le terrain
Ecolab Inc.
Saguenay, QC
- Full-time
Ecolab’s Nalco Water business helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering…
Added 1 hour ago
WR
Petroleum Sales Representative
Wild Rose Co-operative Association Ltd.
Camrose, AB
- Full-time
Aid in the development and understand business planning, budgets and price strategy

Westerkirk

Quality Assurance Manager- AMO

Calgary, AB, Canada

Apply About employer

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Job details

Apply by: Nov 22, 2026
Experience: Minimum 3 years' experience leading a team, including managing performance, succession planning and team building.
Posting language: English
Posted: Nov 5, 2026

Original job description

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles - from bush flying to commercial aviation - and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

The Quality Assurance Manager- AMO, is directly accountable for:

Organization and Leadership:

Provide leadership and management of the Quality department in the Aircraft Maintenance Organization (AMO) through a structural process of objective setting, performance appraisals and individual development plans as appropriate.
Establish an accountable quality organization through embracing and demonstrating accountable leadership principles. Instill a culture of daily, weekly and monthly review of performance that supports the business objectives of DHC. The successful candidate for the position must be eligible, competent and capable of being delegated by the Person Responsible for Maintenance (PRM), as the Person Responsible for Quality Assurance in the AMO.

QMS:

Plan, manage and maintain the Quality Management System (QMS) in the AMO, described in the Company Maintenance Policy Manual (MPM), and ensure our processes comply with Canadian Aviation Regulations 571 & 573, customer requirements, and any other regulatory requirements applicable to the AMO.
Ensure regulatory and industry approvals are valid and maintained proactively in an AMO with a very unique set of challenges.

Product Quality:

Provide direction to the Quality Control Program in Operations, including maintaining and improving product inspection plans, and product identification and control processes.
Oversee quality control inspection, resolution of supplier product issues, as well as non-conforming material control if a non-conforming product is discovered.

Supplier Quality:

Collaborate with the Supplier Quality Group to identify, trace and take action to improve supplier quality performance.
Help to Amend the De Havilland Supplier Quality Manual (DSQM) to incorporate technical service providers, including provisions for maintenance arrangements, and incorporate the DSQM by reference into the AMO’s MPM.

Customer Experience:

The satisfaction of internal and external customers is of the highest interest to the Quality Manager, who advocates for exceptional customer service, and to consistently achieve customer satisfaction. In this position, you are expected to treat customers respectfully, and approach points of contention with tact.

Continuous Improvement:

Monitor and measure the site’s quality performance with special attention applied to defining and analyzing performance metrics, while using a process oriented approach to identify opportunities for improvement, in support of achieving customer satisfaction.
Use root cause analysis techniques to identify areas for improvement, then execute strategies to improve the quality of products delivered to the customer by translating opportunities into proactive actions.

Document Control:

Manage the control of documents and quality records systems.
Oversee the administration of Document Control functions, including the Document Change Request process.

Internal Audits:

Collaborate with the Lead Auditor of the Corporate Audit program to address internal audit findings in timely manner through the implementation of appropriate preventative and corrective actions.

Financial:

Prepare annual quality budget for the Site Quality activities, manage the system for measuring the Cost of Poor Quality (COPQ) and lead initiatives to improve quality cost.

Education and experience required:

Previous experience as a Quality Assurance Manager in an Aviation Organization, or a valid AME (Aircraft Maintenance Engineer) License with a minimum of three years’ experience leading teams in a regulatory compliance environment. An equivalent combination of education and experience will be considered.

•Minimum 3 years' experience leading a team, including managing performance, succession planning and team building.

•Minimum 3 years’ working in Aviation Quality Assurance .

•Experience in AMO management and AMO QMS, including measuring and monitoring of aircraft maintenance processes.

•Experience performing quality assessments including prior audit experience related to the AS9110, or AF9000plus Quality Standards.

•A strong background and understanding of Canadian Aviation Regulations 571 & 573. An expectation of this position will be to interpret applicable regulations to proactively address issues related to compliance, in order to support delivery of aircraft on schedule.

Assets

•Knowledge of statistical techniques and data analysis for the purpose of continuous improvement is considered an asset

•Accreditation as a Certified Quality Manager or Professional Engineer is considered an asset

•Experience with Enterprise or Material Resource Planning software (i.e., Visual Manufacturing or IFS) is an asset

Competencies

•Excellent interpersonal skills and the ability to manage conflicts successfully while be respectful to colleagues is considered of paramount importance to success in this position

•Demonstrated ability to communicate effectively both orally and in writing, especially in facilitating understanding of findings of non-compliance amongst all stakeholders

•Good organizational skills and ability to work independently with minimum supervision and direction

•Working knowledge of Microsoft Office applications including Excel, Word, and PowerPoint.

•Previous experience with SharePoint is considered an asset

•Demonstrated ability to read and understand technical drawings

Why work at De Havilland?

De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace.

Work with a team that makes a true difference in the world-making it possible for people to travel around the globe efficiently, comfortably and safely.
We’ve manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none.
Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees.
With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.

In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:

Competitive wages
Paid vacation
Extended health benefits (medical, dental, vision, paramedical)
Life insurance
RRSP/DPSP Plan
Employee and family assistance program

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.

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More about this job

Responsibilities

The Quality Assurance Manager is responsible for leading the Quality department within the Aircraft Maintenance Organization and maintaining the Quality Management System. They will oversee product inspection programs, manage supplier quality, and ensure compliance with Canadian Aviation Regulations.

Requirements

Candidates must have at least three years of experience in aviation quality assurance and team leadership, or a valid AME license with relevant experience. A strong understanding of Canadian Aviation Regulations 571 & 573 and experience with quality standards like AS9110 are required.

Skills

Quality Assurance
Aviation Regulations
Regulatory Compliance
Team Leadership
Quality Management System
Root Cause Analysis
Performance Metrics
Document Control
Internal Auditing
Supplier Quality
Technical Drawing Interpretation
Conflict Management
Microsoft Office
Aircraft Maintenance
Process Improvement

Benefits

Paid vacation
Extended health benefits
Medical
Dental
Vision
Paramedical
Life insurance
RRSP/DPSP Plan
Employee and family assistance program

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
AMO
Aircraft Maintenance
Canadian Aviation Regulations
QMS
AS9110
AF9000plus
Root Cause Analysis
Supplier Quality
Document Control
Internal Audit
Performance Metrics
Visual Manufacturing
IFS
SharePoint
Technical Drawings
Regulatory Compliance
Aviation
Manufacturing
Quality Control

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