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Added 12 mins ago
C
Senior Demand Planner
Confidential
London, ON
- Full-time
…London, Ontario. Reporting to the Sales and Operations Planning Manager the SDP will develop and maintain a strategic demand plan, coach junior planners and provide backup support to the…
Added 13 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
London, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 13 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
London, ON
- Full-time
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Added 13 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Night
Shoppers Drug Mart
Ottawa, ON
- Full-time
Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
Added 13 mins ago
TH
Overnight Freight Associate Part-Time - 7170 Lethbridge
The Home Depot
Lethbridge, AB
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 13 mins ago
Engineering Lead
PERI
Calgary, AB
Set the team’s work schedule and assign tasks to meet project deadlines and customer needs.
Added 43 mins ago
AS
Manager, Financial Services (Temporary)
Abbotsford School District
Abbotsford, BC
- Full-time
Reporting to the Manager, Payroll, the Manager, Financial Services (Temporary) supports the implementation and deployment of Sparkrock HRP system. The role assists with implementation…
Added 43 mins ago
A
Account Director / Senior Account Manager (Vancouver, Toronto, LA)
Akcelo
Vancouver, BC
- Contract
Ideally, strong integrated experience, but more importantly, be curious and excited to learn and be exposed to different capabilities within the agency (the work we do touches everything…
Added 43 mins ago
OT
Restaurant Manager
One Therapy Network
AB · Edmonton, AB
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
Added 58 mins ago
TH
Order Picker Full-Time - 7222 Fort Saskatchewan
The Home Depot
Fort Saskatchewan, AB
- Full-time
…Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to…
Added 58 mins ago
PV
Keyholder
Pet Valu
Canada
- Part-time
At least 2 years of experience in retail or customer service
Added 58 mins ago
PV
Keyholder
Pet Valu
Bridgewater, NS
- Part-time
At least 2 years of experience in retail or customer service
Added 1 hour ago
BI
Environmental Health Safety Specialist
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…operations in Montreal. Reporting to the North America HSE Manager and the Operations Manager, this role will provide dedicated support to our Lachine and Anjou facilities. The successful…
Added 1 hour ago
BI
Outside Sales Representative – North/Central Alberta
Bray International, Inc.
AB · Edmonton, AB
- Full-time
…documented for ongoing account and opportunity management. All customer activity, actions, and next steps are to be maintained in the CRM system to ensure visibility, accountability, and…
Added 1 hour ago
BI
Technical Inside Sales Manager
Bray International, Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Technical Inside Sales Manager is the main point of contact for customer support within the inside sales department. This role supervises the inside sales and customer service teams for…
Added 1 hour ago
FS
Restaurant Manager
Firehouse Subs
Aurora, ON
- Full-time
Role Description The Shift Manager is a full-time, on-site role located in Aurora, ON, responsible for overseeing daily restaurant operations during assigned shifts. This role includes…
Added 1 hour ago
CH
Accounts Receivable Coordinator (6 Month Contract)
CBI Health
Toronto, ON
- Full-time
As a key member of the Finance team, the Accounts Receivable Coordinator will use knowledge and experience to support the timely and accurate execution of processes related to Accounts…
Added 1 hour ago
FT
Tire Technician, Spruce Grove
Fountain Tire
Edmonton, AB
- Other
Someone with previous experience would be great, however we are willing to train motivated individuals with a positive attitude
Added 1 hour ago
FT
Service Truck Driver (Red Deer, Edgar Industrial)
Fountain Tire
Red Deer, AB
- Other
Competitive compensation: $22 to $28 per hour (based on experience) + Commission
Added 1 hour ago
FT
Service Truck Driver, Saskatoon
Fountain Tire
Saskatoon, SK
- Other
Competitive compensation: $25 per hour (based on experience) + labour bonuses
Added 1 hour ago
FT
Licensed Automotive Service Technician
Fountain Tire
Didsbury, AB
- Other
Commitment to providing a superior customer experience
Added 1 hour ago
FT
General Labourer (Sudbury Barrydowne)
Fountain Tire
Sudbury, ON
- Other
Loading and unloading delivery trucks in a timely manner in order to meet delivery deadlines and customer commitments
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…

Westerkirk

Quality Assurance Manager- AMO

Calgary, AB, Canada

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Job details

Apply by: Nov 22, 2026
Experience: Minimum 3 years' experience leading a team, including managing performance, succession planning and team building.
Posting language: English
Posted: Nov 5, 2026

Original job description

De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.

Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles - from bush flying to commercial aviation - and are celebrated for their rugged durability, operational versatility, and excellence in performance.

Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.

The Quality Assurance Manager- AMO, is directly accountable for:

Organization and Leadership:

Provide leadership and management of the Quality department in the Aircraft Maintenance Organization (AMO) through a structural process of objective setting, performance appraisals and individual development plans as appropriate.
Establish an accountable quality organization through embracing and demonstrating accountable leadership principles. Instill a culture of daily, weekly and monthly review of performance that supports the business objectives of DHC. The successful candidate for the position must be eligible, competent and capable of being delegated by the Person Responsible for Maintenance (PRM), as the Person Responsible for Quality Assurance in the AMO.

QMS:

Plan, manage and maintain the Quality Management System (QMS) in the AMO, described in the Company Maintenance Policy Manual (MPM), and ensure our processes comply with Canadian Aviation Regulations 571 & 573, customer requirements, and any other regulatory requirements applicable to the AMO.
Ensure regulatory and industry approvals are valid and maintained proactively in an AMO with a very unique set of challenges.

Product Quality:

Provide direction to the Quality Control Program in Operations, including maintaining and improving product inspection plans, and product identification and control processes.
Oversee quality control inspection, resolution of supplier product issues, as well as non-conforming material control if a non-conforming product is discovered.

Supplier Quality:

Collaborate with the Supplier Quality Group to identify, trace and take action to improve supplier quality performance.
Help to Amend the De Havilland Supplier Quality Manual (DSQM) to incorporate technical service providers, including provisions for maintenance arrangements, and incorporate the DSQM by reference into the AMO’s MPM.

Customer Experience:

The satisfaction of internal and external customers is of the highest interest to the Quality Manager, who advocates for exceptional customer service, and to consistently achieve customer satisfaction. In this position, you are expected to treat customers respectfully, and approach points of contention with tact.

Continuous Improvement:

Monitor and measure the site’s quality performance with special attention applied to defining and analyzing performance metrics, while using a process oriented approach to identify opportunities for improvement, in support of achieving customer satisfaction.
Use root cause analysis techniques to identify areas for improvement, then execute strategies to improve the quality of products delivered to the customer by translating opportunities into proactive actions.

Document Control:

Manage the control of documents and quality records systems.
Oversee the administration of Document Control functions, including the Document Change Request process.

Internal Audits:

Collaborate with the Lead Auditor of the Corporate Audit program to address internal audit findings in timely manner through the implementation of appropriate preventative and corrective actions.

Financial:

Prepare annual quality budget for the Site Quality activities, manage the system for measuring the Cost of Poor Quality (COPQ) and lead initiatives to improve quality cost.

Education and experience required:

Previous experience as a Quality Assurance Manager in an Aviation Organization, or a valid AME (Aircraft Maintenance Engineer) License with a minimum of three years’ experience leading teams in a regulatory compliance environment. An equivalent combination of education and experience will be considered.

•Minimum 3 years' experience leading a team, including managing performance, succession planning and team building.

•Minimum 3 years’ working in Aviation Quality Assurance .

•Experience in AMO management and AMO QMS, including measuring and monitoring of aircraft maintenance processes.

•Experience performing quality assessments including prior audit experience related to the AS9110, or AF9000plus Quality Standards.

•A strong background and understanding of Canadian Aviation Regulations 571 & 573. An expectation of this position will be to interpret applicable regulations to proactively address issues related to compliance, in order to support delivery of aircraft on schedule.

Assets

•Knowledge of statistical techniques and data analysis for the purpose of continuous improvement is considered an asset

•Accreditation as a Certified Quality Manager or Professional Engineer is considered an asset

•Experience with Enterprise or Material Resource Planning software (i.e., Visual Manufacturing or IFS) is an asset

Competencies

•Excellent interpersonal skills and the ability to manage conflicts successfully while be respectful to colleagues is considered of paramount importance to success in this position

•Demonstrated ability to communicate effectively both orally and in writing, especially in facilitating understanding of findings of non-compliance amongst all stakeholders

•Good organizational skills and ability to work independently with minimum supervision and direction

•Working knowledge of Microsoft Office applications including Excel, Word, and PowerPoint.

•Previous experience with SharePoint is considered an asset

•Demonstrated ability to read and understand technical drawings

Why work at De Havilland?

De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace.

Work with a team that makes a true difference in the world-making it possible for people to travel around the globe efficiently, comfortably and safely.
We’ve manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none.
Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees.
With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.

In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:

Competitive wages
Paid vacation
Extended health benefits (medical, dental, vision, paramedical)
Life insurance
RRSP/DPSP Plan
Employee and family assistance program

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.

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More about this job

Responsibilities

The Quality Assurance Manager is responsible for leading the Quality department within the Aircraft Maintenance Organization and maintaining the Quality Management System. They will oversee product inspection programs, manage supplier quality, and ensure compliance with Canadian Aviation Regulations.

Requirements

Candidates must have at least three years of experience in aviation quality assurance and team leadership, or a valid AME license with relevant experience. A strong understanding of Canadian Aviation Regulations 571 & 573 and experience with quality standards like AS9110 are required.

Skills

Quality Assurance
Aviation Regulations
Regulatory Compliance
Team Leadership
Quality Management System
Root Cause Analysis
Performance Metrics
Document Control
Internal Auditing
Supplier Quality
Technical Drawing Interpretation
Conflict Management
Microsoft Office
Aircraft Maintenance
Process Improvement

Benefits

Paid vacation
Extended health benefits
Medical
Dental
Vision
Paramedical
Life insurance
RRSP/DPSP Plan
Employee and family assistance program

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
AMO
Aircraft Maintenance
Canadian Aviation Regulations
QMS
AS9110
AF9000plus
Root Cause Analysis
Supplier Quality
Document Control
Internal Audit
Performance Metrics
Visual Manufacturing
IFS
SharePoint
Technical Drawings
Regulatory Compliance
Aviation
Manufacturing
Quality Control

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