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Western Financial Group

Registries Agent

Nanton, AB, Canada

Pay: Compensation Range: $45,000 - $53,000
Job type: Full-time
Apply by: Oct 23, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Sep 23, 2026

Apply About employer

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Original job description

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

Registries Agent - Nanton

As a Registry Agent with Western Financial Group, you will use your customer service skills to support our Auto insurance customers and generate referrals for other insurance needs.

Here Is What a Typical Day Looks Like

Assist customers with their daily registries & licensing needs via phone, in person and by email
Remain up to date on product knowledge and build relationships with customers
Continue self-development through industry and training and other courses
Generate leads through existing clients
Remain up to date on product knowledge
Continue self-development through industry and training and other courses

The value you bring

Strong customer service skills
Experience with detailed processes and procedures an asset, preferably in an administrative role
Well versed in navigating multiple computer programs at once
Experience achieving sales targets individual and as a team
Well versed in navigating multiple computer programs at once

Role Details

Hours: Full-time 35 hours per week
Location: Nanton, Alberta
Compensation Range: $45,000 - $53,000
Requisition #: 83259
Current Vacancy: Yes

Why Western?

Western’s people‑first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.

Highlights Include

14 Paid Wellness Days, 3 weeks’ vacation, company‑matching savings programs, and 100% employer‑paid group benefits for eligible employees
Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation.

Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact talent.acquisition@westernfg.ca or visit our Careers page.

Our Human‑First Hiring Approach: We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (non‑AI), and all results are reviewed by our hiring team.

Ready to Apply?

If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you.

Apply About employer

More about this job

Responsibilities

Assist customers with registry and licensing needs by phone, in person, and by email. Maintain product knowledge, build customer relationships, generate leads and referrals, and meet individual and team sales targets.

Requirements

Strong customer service skills and the ability to navigate multiple computer programs are required. Experience with detailed administrative processes and achieving individual and team sales targets is an asset.

Skills

Customer Service
Sales
Lead Generation
Relationship Building
Attention to Detail
Administrative Processes
Computer Literacy
Product Knowledge
Communication
Teamwork
Self-Development

Benefits

Paid Wellness Days
Three Weeks' Vacation
Company-Matching Savings Programs
Employer-Paid Group Benefits

Visa sponsorship

Not detected in the job text

Keywords

Auto Insurance
Registries
Licensing
Customer Service
Sales
Lead Generation
Referrals
Product Knowledge
Administrative Processes
Detailed Procedures
Computer Programs
Sales Targets
Relationship Building
Insurance
Self-Development
Training

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