Pharmacy Assistant

Company Description Western On Campus Pharmacy is a full-service community pharmacy located on the campus of Western University in London, Ontario. The pharmacy serves students, faculty, staff, and the surrounding community in a dynamic, academic setting. The team provides accessible, patient-centered pharmacy care with a focus on accuracy, confidentiality, and compassion. Working here means contributing to a collaborative environment dedicated to supporting the health and well-being of a diverse campus population. Team members are encouraged to deliver high-quality service while adapting to the pace and demands of an academic community.

Role Description The Pharmacy Assistant is a full-time, on-site role based at Western On Campus Pharmacy in London, ON. In this position, the Pharmacy Assistant supports pharmacists by preparing and processing prescriptions, entering data accurately, and assisting with medication labeling and packaging. Daily responsibilities include greeting and assisting patients, answering telephone inquiries using professional phone etiquette, and coordinating with healthcare providers as needed. The role also involves managing inventory, restocking shelves, and maintaining a clean and organized work environment. The Pharmacy Assistant is expected to provide respectful, timely customer service and uphold privacy and safety standards in all interactions.

Qualifications

• Demonstrated ability to support prescription processing and handle medication-related tasks in a pharmacy setting.
• Strong customer service skills and professional phone etiquette when interacting with patients and healthcare providers.
• Experience or familiarity with pharmacy operations, including working with pharmacists and following regulatory guidelines.
• Competence in inventory management, including ordering, receiving, organizing, and tracking pharmacy stock.
• Attention to detail, reliability, and the ability to work accurately in a fast-paced environment.
• Effective communication and interpersonal skills, with a respectful and inclusive approach to diverse individuals.
• Basic computer proficiency and comfort with pharmacy software such as Kroll or willingness to learn.
• Previous experience as a pharmacy assistant or completion of a pharmacy assistant/technician program is an asset.