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Added 4 mins ago
Customer Support Analyst - Bilingual (FRENCH)
a42f2e0b-2d4a-4df5-a7d9-43a8b36fe9f3
Cambridge, ON
We are the most trusted provider of data collection and management, marketing program management, and analytical solutions for our Crop and Animal Health industry clients. With data…
Added 19 mins ago
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- Full-time
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Sr. CAD Coordinator S5
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Western University

Associate Director, Identity and Access Management

London, ON, Canada

The base salary will be $90,460 - $129,090 per annum. · Full-time

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Job details

Pay: The base salary will be $90,460 - $129,090 per annum.
Job type: Full-time
Apply by: Nov 26, 2026
Experience: 10 years of progressively responsible experience in IT, IT administration, or risk management, including significant Identity and Access Management-related experience
Posting language: English
Posted: Oct 27, 2026

Original job description

Classification & Regular Hours

Hours per Week: 35

Salary Grade: 18

The base salary will be $90,460 - $129,090 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Department of Western Technology Services (WTS) is a central division committed to providing high-quality, cost-effective technology solutions and services to the campus community in support of the teaching and research missions of the University. WTS works collaboratively with other IT groups within Western’s faculties and support units to supply centrally supported technology solutions and services.

The mission of the Identity and Access Management (IAM) team is to implement and operate modern, enterprise-class IAM solutions and policies that ensure the right individuals have the right access to the right resources at the right time, enabling university collaboration, productivity, and security through best practices and innovative technology.

Responsibilities

The Associate Director, Identity and Access Management (IAM) is accountable for the strategic direction, modernization, and operational effectiveness of Western University's enterprise IAM program. The role provides institution-wide leadership and oversight of IAM strategy, architecture, governance, and service delivery, ensuring that identity services support the University's academic, research, administrative, and security priorities. The role develops and advances Western’s IAM roadmap, translating institutional priorities, business requirements, security needs and regulatory obligations into secure, scalable and sustainable identity solutions, standards and practices.

The Associate Director provides strategic, technical, and operational leadership for Western's IAM environment, including identity lifecycle management, authentication, authorization, access governance, provisioning, and integration. The role is accountable for the development and execution of the University's IAM modernization roadmap, including the management of IAM professionals, operational and project budgets, and resources required to deliver institutional priorities. Working collaboratively with technology teams, business owners, and institutional stakeholders, the Associate Director ensures IAM capabilities are secure, scalable, sustainable, and aligned with Western's strategic objectives. The role is also responsible for advancing innovative identity management approaches, including the development of architectures and governance frameworks that distinguish between human and non-human identities, such as autonomous AI agents, ensuring appropriate authentication, authorization, accountability, and oversight.

Qualifications

Education:

University bachelor’s degree in an Information Technology, Business, Computer Science, Engineering, or related field
Certified Identity and Access Manager designation completed or in progress
Advanced professional certifications in IAM, cybersecurity, or enterprise architecture would be an asset
Project Management Professional (PMP) certification completed or in progress preferred

Experience:

10 years of progressively responsible experience in IT, IT administration, or risk management, including significant Identity and Access Management-related experience
5 years of demonstrated experience directly managing IT professionals and leading large-scale technology projects, including responsibility for staff development, performance management, resource allocation, and project delivery
Experience with IAM technologies and concepts (authentication, authorization and access management)
Experience collaborating with a wide range of stakeholders in Identity and Access Management domain
Experience in E2E solution and process design for privileged access management (PAM & PIM)
Experience in designing Identity Governance solutions in respects to User Access Review (UAR) and Role-based Access Control in large and complex organizations
Experience in all aspects of identity, credential and access management for human and machine users with an exposure to variety of IDM models
Experience developing enterprise IAM strategies, target architectures, and multi-year modernization roadmaps in a large and complex organization
Experience leading modernization of identity lifecycle, authentication, provisioning, authorization, or access-governance capabilities across multiple enterprise systems
Experience resolving highly complex, non-conforming IAM challenges with no clear precedent
Experience in strategic planning, implementation and operationalization preferred
Experience representing the organization in professional or industry forums preferred
Experience mentoring and developing cross-functional teams in a high-performing environment preferred
Experience leading change management and communications for major IAM initiatives preferred

Knowledge, Skills & Abilities:

Knowledge of infrastructure, network and security architecture
Demonstrated knowledge of emerging identity and access management technologies and approaches, including non-human identity management, machine identities, and agentic AI, with the ability to develop innovative architectures, security frameworks, and governance models to address evolving institutional requirements
Strong knowledge of enterprise IAM technologies and architectures, including identity governance and administration, Microsoft Entra ID and Active Directory, authentication, federation, provisioning, and access governance platforms
Ability to use enterprise Identity Governance and Administration platforms such as midPoint, SailPoint, Saviynt, or comparable technologies would be an asset
Knowledge of ITIL principles and practices, security practices and principles, privacy practices and principles
Knowledge of Identity and Access Management practices and principles
Excellent communication skills including developing presentations and technical writing of architecture and design documents
Ability to lead and enable a large talented, diverse, and cross-functional team
Demonstrated ability in effective communication and collaborating in a high performing team environment
Ability to prioritize between leading, managing, and doing such that strategic value and output are both maximized
Demonstrated ability to maintain high security/privacy controls when dealing with sensitive information
Knowledge of quality control principles
Excellent negotiation, group facilitation, and team building skills
Confidence and ability to lead discussions with clear goals, deliverables, documented agreements and follow up actions
Demonstrated ability to affect change and support new directions for technology services on campus
Demonstrated ability to cultivate and motivate team collaboration
Ability to establish a higher standard of performance excellence in key areas of responsibility, thus serving as a model for performance in this role
Able to establish and foster excellent relationships with external partners and technology knowledge centres
Able to introduce innovations and significant improvements to processes and outcomes of work
Ability to manage large enterprise projects
Ability to implement corrective actions based on the immediate context of a situation, follow-up questions, and solicited input
Ability to successfully manage meetings with customers and colleagues
Ability to take initiative to gather data that help identify and differentiate the symptoms and root causes of defined problems
Ability and willingness to stay abreast of technological developments
Demonstrated commitment to ongoing learning and professional development
Critical thinking and discernment to assess and scope areas for improvement and an ability to offer creative solutions
Ability to follow project management best practices as defined by the unit

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

Interested applicants are asked to visit https://recruit.uwo.ca for further information and to apply online referencing job #44913 by 11:59PM on November 16, 2026.

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More about this job

Responsibilities

Lead the strategy, architecture, modernization, governance, and operational delivery of the university’s enterprise IAM program, including identity lifecycle, authentication, authorization, provisioning, and access governance. Manage IAM staff, budgets, and resources while collaborating across the institution and developing secure governance approaches for human and non-human identities, including AI agents.

Requirements

Requires a bachelor’s degree in a relevant field and at least 10 years of progressively responsible IT, administration, or risk-management experience, including substantial IAM experience; five years of direct IT staff management and large-scale project leadership are also required. Candidates should bring enterprise IAM architecture and modernization experience, including identity governance, PAM/PIM, access reviews, role-based access control, and human and machine identities; IAM and PMP certifications are completed or in progress, with PMP preferred.

Skills

Identity And Access Management
IAM Strategy And Architecture
Identity Lifecycle Management
Authentication And Authorization
Identity Governance And Administration
Access Governance
Privileged Access Management
Role-Based Access Control
Microsoft Entra ID
Active Directory
Identity Provisioning
Federation
Machine Identity Management
Agentic AI Identity Governance
IT Project Management
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Identity And Access Management
IAM Modernization Roadmap
Identity Governance And Administration
Microsoft Entra ID
Active Directory
MidPoint
SailPoint
Saviynt
Privileged Access Management
Privileged Identity Management
User Access Review
Role-Based Access Control
Authentication
Authorization
Federation
Identity Provisioning
Identity Lifecycle Management
Machine Identities
Non-Human Identity Management
Agentic AI
Enterprise Architecture
Security Architecture
ITIL
Project Management Professional
Certified Identity And Access Manager
Change Management
Risk Management
Privacy
Access Governance

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