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Added just now
Solutions Consultant (2027 New Grad)
ExaCare AI
Toronto, ON
The Solutions Consultant is a customer‑facing, implementation‑focused role that partners closely with the BizOps Manager to deliver smooth technical onboarding and effective user training.…
Added just now
Product Operations Analyst (2027 New Grad)
ExaCare AI
Toronto, ON
Turn customer feedback into product decisions. Identify recurring issues across tickets, synthesize feature requests, and give Product clear recommendations, so repeat tickets fall through…
Added just now
BE
Yard Attendant
Battlefield Equipment Rentals
Kitchener, ON
- Full-time
Customer Service Oriented: Excellent communication skills and a knack for making customers feel valued.
Added 15 mins ago
SD
Registered Pharmacy Technician - CPS
Shoppers Drug Mart
Richmond Hill, ON
- Full-time
…efficient prescription processing while performing regulated technical responsibilities that allow Pharmacists to focus on clinical care. RPhTs are essential to patient safety, regulatory…
Added 15 mins ago
N
Analyst, Insights - CPG
NielsenIQ
Toronto, ON
- Full-time
Strong technical skills with an emphasis on Excel and PowerPoint
Added 15 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Excellent demonstrated customer service/communication skills
Added 15 mins ago
S
Support Operations Agent
Survalent
Mississauga, ON
- Full-time
Previous experience in customer service, help desk, technical support, administrative operations, or a similar role is an asset.
Added 15 mins ago
Y
Oracle Fusion HCM Techno Functional Consultant
Yochana
Brampton, ON
- Contract
We are seeking a highly skilled Technical Support Engineer with a strong background in Oracle Cloud HCM and Payroll.
Added 15 mins ago
LT
Cloud Support Analyst (Senior & Lead)
Lorven Technologies Inc.
Toronto, ON
- Contract
…stability for Client SaaS banking platform. Serving as the primary technical escalation point for Tier-1 banking clients, this role investigates and resolves complex functional, technical,…
Added 15 mins ago
EI
SAP Consultant
ExcelGens, Inc.
Montreal, QC
- Contract
We are looking for an Analyst, Digital Applications Support – Procurement to provide Level 2 functional and technical support for enterprise procurement applications.
Added 15 mins ago
WU
Data Analyst (Business Intelligence and POS Systems)
Western University
London, ON
- Full-time
…actionable insights that support revenue growth, profitability, and service enhancement. The Data Analyst develops and expands business intelligence tools, including Power BI dashboards and…
Added 15 mins ago
CH
Senior Operations Manager
Confidential Healthcare and Life Sciences Company
Toronto, ON
- $130,000 to $170,000 CAD / year
- Full-time
…This role is accountable for operational performance, quality, customer service, people leadership, financial results, and workflow management. The successful candidate combines strong…
Added 15 mins ago
MS
Business Development Manager - GTA
MultiFlow Solutions
Mississauga, ON
- Full-time
Proactively work with management and related support departments to ensure on time customer service needs are met or exceeded.
Added 15 mins ago
SS
IT and AV Support Technician – (Backfill/Part-Time/On-need basis)
Sky Systems, Inc. (SkySys)
Vancouver, BC
- Part-time
- Contract
All existing onsite support activities, technical responsibilities, and service expectations will remain unchanged.
Added 15 mins ago
Sales Associate
Minto
Calgary, AB
…professionals and physicians through our dedicated telemedicine service, and parental…
Added 15 mins ago
Developer Analyst II
TELUS
Montreal, QC
Understand and apply the customer service oriented approach;
Added 15 mins ago
D
Sr. Project Manager, Owners Engineering
DNV
Toronto, ON
- Full-time
Shape scopes and proposals for new work, translating customer needs into compelling technical approaches and growing long-term customer relationships.
Added 15 mins ago
Systems Support Representative
University of Toronto
Toronto, ON
…Graduate Studies (SGS) and graduate units by providing frontline technical support and training to staff and faculty using SGS-managed applications and institutional systems such as ROSI…
Added 30 mins ago
Program Manager, Sr. Specialist 1
L3Harris Technologies
ON · Waterdown, ON
…or current programs. Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs. Participates in the negotiation of contract and…
Added 30 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the…
Added 30 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 30 mins ago
IT Support Technician
Digital Extremes
London, ON
Daily frontline Tier 1/2 helpdesk triage and user support via Jira Service Management and Slack
Added 45 mins ago
HT
Business Analyst
Hirematic Talent Solutions
Toronto, ON
- $55 to $60 CAD / hour
- Full-time
…business rules and user interface design, in order to create the technical framework/specifications for development of the business solution and/or infrastructure services or…
Added 45 mins ago
R
Service Desk Analyst
Resonaite
Mississauga, ON
- Full-time
Our client is seeking a customer-focused Service Desk Analyst to join its IT team on a full-time, permanent basis. This role is responsible for delivering high-quality Level 1 and Level 2…
Added 45 mins ago
NS
Civil Engineer Designer
Next Structural Integrity Inc.
Burlington, ON
- Full-time
…utmost quality and meet regulatory prerequisites. Our level of service not only makes our relationships mutually rewarding but facilitates lasting relationships with the parties involved.…

Western University

Data Analyst (Business Intelligence and POS Systems)

London, ON, Canada

The base salary will be $63,730 - $90,820 per annum. · Full-time

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Job details

Pay: The base salary will be $63,730 - $90,820 per annum.
Job type: Full-time
Apply by: Dec 11, 2026
Experience: 2 years of experience in the following:
Posting language: English
Posted: Nov 11, 2026

Original job description

Classification & Regular Hours

Hours per Week: 35

Salary Grade: 13

The base salary will be $63,730 - $90,820 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

Hospitality Services (HS) is a self-funded ancillary within the Division of Housing and Ancillary Services and is passionate about delivering superior quality in food, nutrition and service. Hospitality Services serves over 32,000 people on a daily basis through 3 interdependent departments - Campus Operations, Residence Dining, Conferences, Catering & Event Services. We have over 800 employees working in Hospitality Services providing our guests with a wide variety of options and choices to fulfill their dietary needs.

Responsibilities

The Data Analyst is responsible for the system administration, optimization, and continuous improvement of Hospitality Services' Point of Sale (POS), mobile ordering and Meal Plan systems, ensuring accurate, reliable, and accessible data that supports operational excellence and informed decision-making. As the department expert for the Illumia Cloud POS & Meal Plan (Odyssey) platform, the role maintains system integrity, oversees pricing and product data, supports sales reporting, and ensures the effective use of technology across hospitality operations.

The position provides analytical support through the development of sales, operational, and financial reporting, transforming data into actionable insights that support revenue growth, profitability, and service enhancement. The Data Analyst develops and expands business intelligence tools, including Power BI dashboards and reporting solutions, to address business needs and supplement standard POS reporting capabilities where required. Working collaboratively with the Net Menu Analyst, culinary teams, operations staff, Information Technology, and external vendors, the role supports pricing strategy, competitive market analysis, and margin performance to ensure menu pricing aligns with financial objectives and customer expectations. Through effective system management, data governance, reporting, and stakeholder support, the Data Analyst contributes to the achievement of Hospitality Services' strategic goals while enhancing the experience of students, staff, and guests.

Qualifications

Education:

Undergraduate Degree in Computer Science, Data Management or a related field
Formal training in data analysis preferred

Experience:

2 years of experience in the following:

Experience in data analysis and reporting
Experience creating reports and dashboards to effectively support decision making
Experience working in food service management or a related administrative role preferred
Experience with POS or similar systems preferred
Experience providing technical support (Tier 1), diagnosing operational and technical issues preferred
Experience in the creation and maintenance of Standard Operating Procedures (SOPs), workflows, reviewing governance decisions, release notes and change approvals preferred
Experience with Power BI preferred

Knowledge, Skills & Abilities:

Demonstrated ability to administer and support enterprise systems (e.g., POS or similar), including user access, data configuration, and system troubleshooting
Strong data management, validation, and analysis skills, with the ability to identify discrepancies, implement corrective actions, and maintain high levels of data integrity
Ability to plan, document, test, and coordinate system updates, including development of test plans, validation in staging environments, and controlled deployment to production
Attention to detail with an ability to retrieve, analyze and synthesize sizable amounts of data, while ensuring that information is accurate and comprehensive
Ability to develop, maintain, and enforce data governance standards, including roles, permissions, taxonomies, audit processes, and compliance requirements
Ability to manage inventory, purchasing, vendor item data, to support operational, financial, and compliance reporting
Ability to train and support users with varying levels of technical proficiency, including development and delivery of role-specific training, onboarding, and refresher sessions
Communication skills with an ability to complete detailed analytics and reports
Ability to work in a manner that models best practices in confidentiality standards
Ability to understand customer needs and expectations and provide excellent customer service to directly and indirectly satisfy expectations
A desire to grow and advance skills, which is demonstrated by attending conferences, workshops and other professional developmental opportunities to enhance performance
Intermediate computer skills in Microsoft Office Suite
Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful and diplomatic manner
Ability to work independently and effectively as a member of the team to achieve department goals

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

Interested applicants are asked to visit https://recruit.uwo.ca for further information and to apply online referencing job #45082 by 11:59PM on November 17th, 2026.

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More about this job

Responsibilities

Administer and improve Hospitality Services' POS, mobile ordering, and meal plan systems, maintaining accurate system, pricing, product, and user data. Develop sales, operational, and financial reports and Power BI dashboards, and collaborate with internal teams and vendors to support pricing, profitability, and service improvements.

Requirements

Requires an undergraduate degree in Computer Science, Data Management, or a related field, with formal data analysis training preferred. Requires two years of experience in data analysis and reporting, including creating reports and dashboards; experience with Power BI, POS systems, food service, technical support, and SOPs is preferred.

Skills

POS System Administration
Data Analysis
Data Management
Data Validation
Business Intelligence
Power BI
Dashboard Development
Sales Reporting
Data Governance
System Troubleshooting
System Testing and Deployment
Pricing Strategy
Inventory Management
Vendor Data Management
Technical Support
User Training

Visa sponsorship

Not detected in the job text

Keywords

Illumia Cloud POS
Odyssey Meal Plan
Point of Sale
Mobile Ordering
Power BI
Business Intelligence
Data Analysis
Data Governance
Data Integrity
Sales Reporting
Operational Reporting
Financial Reporting
Dashboard Development
Pricing Strategy
Competitive Market Analysis
Margin Performance
Inventory Management
Purchasing
Vendor Item Data
System Administration
User Access Management
System Troubleshooting
Test Plans
Staging Environments
Production Deployment
Standard Operating Procedures
Change Approvals
Tier 1 Technical Support
Food Service Management

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Jobs in Canada