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Added 26 mins ago
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Dealership Retail Experience Strategist [AQ-24226]
Aquent
Canada
- Contract
…delivering unparalleled driving experiences and exceptional customer service. This organization is committed to innovation, quality, and a premium brand experience that resonates with…
Added 26 mins ago
WC
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart Canada
Joliette, QC
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 26 mins ago
(CAN) Front End Checkout Team Associate (LC)-Part Time Cashier**
Walmart Canada
Vaughan, ON
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 26 mins ago
WC
(CAN) Leader d’équipe, marchandise générale
Walmart Canada
Longueuil, QC
- Contract
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 26 mins ago
CR
Culinary Manager
COGIR Real Estate
Ottawa, ON
- Full-time
…recruit, train, and oversee a team of exceptional culinary and service professionals. Operating with an eye on cost efficiency, you'll collaborate to deliver an unparalleled culinary…
Added 26 mins ago
CR
Culinary Manager- 6 Month Contract
COGIR Real Estate
Calgary, AB
- Full-time
…recruit, train, and oversee a team of exceptional culinary and service professionals. Operating with an eye on cost efficiency, you'll collaborate to deliver an unparalleled culinary…
Added 26 mins ago
CR
Active Living Manager
COGIR Real Estate
Ottawa, ON
- Full-time
…our residents? Does motivating a team and delivering superior customer service excite you? Do you have experience and passion for inspiring and motivating adults to lead a life of…
Added 26 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Winnipeg, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 26 mins ago
TC
Retail Store Coordinator - Full Time
TJX Canada – Winners, Marshalls, HomeSense
Abbotsford, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 26 mins ago
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City Specialist
TEKsystems
AB · Edmonton, AB
- $23 to $25 CAD / hour
- Contract
At least six months of experience in a customer-facing role, such as sales, retail, hospitality, or customer service.
Added 26 mins ago
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Field Interviewer (Door-to-Door Voter Surveys), Toronto Municipal Election
Pollwright
Toronto, ON
- Full-time
Previous experience in customer service, fieldwork, canvassing, or survey interviewing is an asset but not required.
Added 26 mins ago
CR
Office Manager
COGIR Real Estate
Ottawa, ON
- Full-time
Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to…
Added 26 mins ago
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My Connection Specialist
HealthCareersInSask.ca
Regina, SK
- Full-time
…Services Representatives in providing courteous and efficient service to all human resource customers and ensuring a positive employee experience. The Specialist provides technical and…
Added 26 mins ago
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Service Desk Capability and Incident Manager
Vanderlande
Vancouver, BC
- Full-time
In addition, the position serves as the designated Major Incident Manager for critical customer-impacting events, ensuring effective coordination, communication, and service restoration…
Added 41 mins ago
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Advertiser Account Manager
Creative Clicks
Toronto, ON
- Full-time
This is not a traditional customer service or account support role. You'll own advertiser relationships, help optimize live campaigns and actively identify opportunities to grow your…
Added 41 mins ago
PC
Community Manager
Pacific Cove Properties
Vancouver, BC
- Full-time
We are seeking an experienced Community Manager to lead the on-site team at Fig, a new purpose-built rental community in Vancouver's Riley Park neighbourhood.
Added 41 mins ago
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Tier 4 Technical Support Architect
Diligent
Canada
- Full-time
Serve as a point of contact for their product areas across the entire customer service organization
Added 41 mins ago
SE
Senior Engineer, Building Automation and Control Systems
Schneider Electric
Calgary, AB · Milton, ON · Toronto, ON · Montreal, QC
- Full-time
In this role, you will lead the technical design and implementation of customer Building Automation and Control Systems projects. You will shape integrated solutions across HVAC, lighting,…
Added 56 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Maintain applications operation and ensure quick problem resolution as per the service level standards by monitoring all essential components of the application or database, establishing…
Added 56 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 56 mins ago
CC
Global Account Manager (GAM) - Montreal, QC
Cogent Communication
Montreal, QC
- Full-time
…connections at highly competitive prices. Cogent also offers superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay…
Added 56 mins ago
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Deskside Technician
Gowling WLG
Ottawa, ON
- $57,000 to $70,000 CAD / year
- Full-time
…and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career…
Added 56 mins ago
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Float Legal Administrative Assistant
Gowling WLG
Vancouver, BC
- $52,000 to $63,700 CAD / year
- Full-time
…and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career…
Added 56 mins ago
FOH Keyholder
Fire & Flower Inc.
Victoria, BC
Model a customer service centric culture that fosters a positive work environment and experience
Added 1 hour ago
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Stage Experience Lead - Full Time
sephora.com
Langford, BC
- $22.85 to $28.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…

Western University

Manager, Admissions (Schulich)

London, ON, Canada

The base salary will be $71,970 - $102,690 per annum. · Full-time

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Job details

Pay: The base salary will be $71,970 - $102,690 per annum.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Classification & Regular Hours

Hours per Week: 35

Salary Grade: 15

The base salary will be $71,970 - $102,690 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Admissions Office, Schulich School of Medicine & Dentistry, oversees all aspects of admissions, from recruitment events, screening and checking of initial applications, the interview process, selections, offers and appeals as well as the culminating dual White Coat ceremony for both Dental and Medical students entering first year. The mission of the office is to recruit, screen and admit highly-qualified students to the Doctor of Medicine (MD) and Doctor of Dental Surgery (DDS) programs, so as to further strengthen the quality and diversity of the student body in all applicant categories and to create and maintain a smooth and efficient application-processing practice.

Responsibilities

The Manager, Admissions will be responsible for managing all aspects of the admissions process within the Schulich School of Medicine and Dentistry’s Admission Program. The role will lead and direct the work of others, ensure appropriate resources and controls are in place to manage risks, and assist in establishing the vision for a wide variety of administrative, human resources, communications and financial processes to ensure smooth and efficient administration. The role will participate in the development and implementation of strategic administrative plans, programs and policies to ensure successful alignment and progress. The Manager will actively participate in the development of policies and regulations related to admissions, and will review processes and identify opportunities to improve current admissions processes and services delivered to applicants. The role will provide coaching and training to their team, as well as comprehensive advice and support to various stakeholders. The Manager will work collaboratively to support the School and University's mission to attract the brightest students to Western, and to ensure that admission standards are met and maintained through exemplary customer service, fair and equitable adjudication of applicants, and the consistent implementation and interpretation of Senate policies governing admission.

Qualifications

Education:

Undergraduate Degree with a focus on Health Administration, Business Administration or related field
Master’s Degree in a related field preferred

Experience:

5 years’ program management experience in a complex unionized office environment
3 years’ previous supervisory experience overseeing staff and projects
Experience working with and chairing committees and participating in academic governance
Experience in strategic and budget planning, implementation and operationalization
Experience in a role related to admissions in a post-secondary institution preferred

Knowledge, Skills & Abilities:

In-depth knowledge of best practices for assessing, developing and implementing new business processes and procedures
In-depth knowledge of financial budgeting and principles, Human Resources principles and practices, Employment Standards Act and other relevant legislation
Familiarity with best practices in building a strong collaborative team and leading people
Knowledge of Medicine and Dentistry post-secondary programs throughout Canada
Ability to ensure expenditures and resources are within allotments, and to make appropriate modifications when required
Ability to effectively drive and manage change initiatives that align with organizational strategies and/or provide opportunities to increase efficiency
Ability to collaborate across internal and external boundaries to meet common objectives, improve outcomes and support work beyond one's own unit
Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
Ability to work in a manner that models best practices in confidentiality standards
Innovative and flexible critical thinking skills to adjust to and implement new processes or technology to the University’s advantage
Cross-cultural competency with an ability to interact and work effectively with people from different cultures and backgrounds
Self-driven, critical thinker who is highly skilled at anticipating and resolving stakeholder relation issues
Ability to make decisions and recommendations that are clearly linked to the organization's strategy and goals
Ability to handle details with a high degree of accuracy and to organize and prioritize a high volume of work to meet deadlines
Ability and willingness to stay abreast of technological developments
Ability to provide guidance to assist others in solving complex problems
Computer skills with the ability to train others in system usage
Intermediate computer skills in Microsoft Office Suite
Interpersonal skills to liaise with prospective and current students, staff, faculty and other members of the Western community
Ability to understand, interpret, and effectively communicate University guidelines, policies and practices to key stakeholders
Ability to handle complex, ambiguous situations with diplomacy, calmness and good judgment
Ability to delegate work and provide team members with clear direction and support in meeting their objectives
Results-oriented with an ability to handle many tasks and maintain a high level of individual and team performance
Ability to investigate defined issues, solicit input, and suggest remedies and alternative approaches that meet the needs of the situation
Ability to identify opportunities for improvement and actively support change initiatives
Project management skills to ensure team roles are clear, milestones are communicated and deadlines are met
Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful and diplomatic manner
Well-defined sense of diplomacy, including solid negotiation and conflict resolution skills
Results-oriented with the ability to provide feedback, motivate, coach, and performance manage employees to meet high performance standards
Ability to develop strategies that are in line with the University's mission and which balance competing priorities
Ability to work independently and effectively as a member of the team to achieve department goals

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

Interested applicants are asked to visit https://recruit.uwo.ca for further information and to apply online referencing job #44935 by 11:59PM on November 16, 2026.

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More about this job

Responsibilities

Manage all aspects of admissions for the Schulich School of Medicine and Dentistry, including recruitment, application processing, interviews, selections, offers, and appeals. Lead staff and administrative operations, develop and implement policies and strategic plans, improve admissions processes, and support fair, consistent applicant adjudication and excellent service.

Requirements

An undergraduate degree in Health Administration, Business Administration, or a related field is required; a related master's degree is preferred. Candidates need five years of program management experience in a complex unionized office environment and three years of supervisory experience, along with strengths in strategic and budget planning, academic governance, admissions, team leadership, and process improvement.

Skills

Admissions Management
Program Management
Staff Supervision
Strategic Planning
Budget Planning
Financial Management
Human Resources
Process Improvement
Change Management
Project Management
Committee Leadership
Academic Governance
Policy Development
Stakeholder Relations
Conflict Resolution
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Admissions
Doctor of Medicine
Doctor of Dental Surgery
Post-Secondary Education
Application Processing
Applicant Screening
Interviews
Admissions Selection
Admissions Appeals
Academic Governance
Senate Policies
Strategic Planning
Budget Planning
Financial Management
Human Resources
Employment Standards Act
Process Improvement
Change Management
Project Management
Committee Leadership
Unionized Office Environment
Staff Training
Performance Management
Customer Service
Confidentiality
Microsoft Office Suite

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