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Added 1 min ago
C
Senior Application Developer- Azure
CIBC
Toronto, ON
- Full-time
You can demonstrate experience. 2-3 years as an Application Developer/Support and Integration Specialist wearing multiple hats to help support internal clients. You must have good knowledge…
Added 32 mins ago
SI
Manager, Health & Safety
Saputo Inc.
Port Coquitlam, BC
- Full-time
Saputo Dairy Products Canada is seeking a passionate Health & Safety Regional Specialist for an existing opportunity within our organization. The chosen candidate will be responsible for…
Added 32 mins ago
Bilingual Business Development Representative
DHL Express (Canada), Ltd.
Montreal, QC · Lachine, Quebec
Using our CRM system to qualify prospects by telephone, email, online platforms - Canada-wide B2B sales, no limits on industry
Added 32 mins ago
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Procurement Specialist
Multy
Vaughan, ON
- $85,000 to $100,000 CAD / year
- Full-time
The Procurement Specialist is responsible for managing and coordinating purchasing activities to ensure the timely, cost-effective, and reliable procurement of materials, products, and…
Added 32 mins ago
MD
Application Developer - ITS3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Information Technology Specialist 3
Added 32 mins ago
IS
Generative AI Engineer
Iris Software Inc.
Toronto, ON
- Contract
Requires 10+ years of a strong blend of technical depth, system design, and leadership and management skills experience, and the ability to apply these principles to building out an…
Added 48 mins ago
MH
Program Specialist
Mackenzie Health
Vaughan, ON
- $41.04 to $47.08 CAD / hour
- Full-time
The Program Specialist acts as a subject matter expert in coordinated access processes, referral pathways, and access performance. The role leads project implementation, develops education…
Added 1 hour ago
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Marketing Specialist
Numeris
Toronto, ON
- Contract
The Marketing Specialist supports all marketing and communications activities across the organization, managing project intake, prioritization, and workflow to ensure timely delivery of…
Added 1 hour ago
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Quality Assurance Specialist
Agropur
Boisbriand, QC · Longueuil, QC
- Full-time
Responsible for developing, implementing and continuously improving the quality system within the automated distribution centre, the Quality Assurance Specialist plays an active role in the…
Added 1 hour ago
SM
Logistics Specialist
Smartrend Manufacturing Group
Winnipeg, MB
- $47,000 to $66,000 CAD / year
- Full-time
As our Logistics Specialist, you'll take ownership of daily shipping and transportation activities, coordinating domestic and international shipments, managing documentation, and resolving…
Added 1 hour ago
S
Senior Water Resources Engineer
Stantec
Ottawa, ON
- Full-time
Guide the use of monitoring, GIS, SCADA, rainfall, operational, and other system data to build, calibrate, and validate models.
Added 1 hour ago
S
Urban Water Resources Engineer
Stantec
Ottawa, ON
- Full-time
…hydrologic modelling and wants to continue developing as a technical specialist in urban water systems. The successful candidate will have a strong interest in wastewater and stormwater…
Added 1 hour ago
WU
Technology Support Specialist (Applications Systems Support)
Western University
London, ON
- Full-time
The Technology Support Specialist (Applications Systems Support) will provide support for enterprise level software application systems within the Schulich School of Medicine and Dentistry,…
Added 1 hour ago
AL
Inventory and Quality Analyst Specialist
ADLI Logistics
Brampton, ON
- Full-time
Role Description The Inventory and Quality Analyst Specialist is a full-time, on-site role based in Brampton, ON. This role is to own inventory accuracy, analyze inventory trends,…
Added 1 hour ago
Registered Practical Nurse, General Medicine
Sinai Health
Toronto, ON
…mentoring from seasoned professionals, a dedicated Clinical Nurse Specialist and support for professional growth opportunities such as attending conferences, NICHE certification and being…
Added 1 hour ago
Patient & Family Experience Specialist - Patient & Family Experience
CAMH
Toronto, ON
The Patient and Family Experience (PFE) Specialist provides clinical expertise to support management of day-to-day operations of the Patient and Family Experience Office and Family Resource…
Added 1 hour ago
WG
Water Treatment Project Manager
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
WJ Groundwater is the leading construction dewatering and groundwater specialist in the UK with operations in Canada, the Middle East, Poland & the Philippines. We have specialized plant…
Added 1 hour ago
WG
Assistant Project Manager - Water Treatment
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
WJ Groundwater is the leading construction dewatering and groundwater specialist in the UK with operations in Canada, the Middle East, Poland & the Philippines. We have specialized plant…
Added 1 hour ago
WG
Assistant Project Manager - Dewatering
WJ Groundwater
Toronto, ON · North York, Ontario
- Full-time
WJ Groundwater is the leading construction dewatering and groundwater specialist in the UK with operations in Canada, the Middle East, Poland & the Philippines. We have specialized plant…
Added 1 hour ago
TI
PIA Specialist
Teckhorizon Inc
Toronto, ON
- Contract
Identify when external expertise is required and coordinate specialist input.
Added 1 hour ago
2I
Senior Systems Testing/QA Specialist
2iSolutions Inc.
Toronto, ON
- Contract
Our Toronto-based client is hiring a Systems Testing/QA Specialist – Senior for a 6-month onsite contract opportunity in Toronto, ON. The candidate must work onsite 5 days a week..
Added 1 hour ago
PI
Unix Support
Pantheon Inc
Regina, SK
- Contract
The UNIX Midrange Support Specialist is responsible for the day-to-day administration, management, monitoring, and support of UNIX and midrange server environments, ensuring security,…
Added 1 hour ago
HR
Talent Acquisition Assistant
Halifax Regional Municipality
Halifax, NS
- $47,290 to $61,200 CAD / year
- Full-time
Updates and verifies candidate information in the applicant tracking system and DIT screening reports and provides to Talent Acquisition Advisors prior to screening resumes.
Added 1 hour ago
Z
Area Sales Specialist
ZebraBlinds4you
Barrie, ON
- Full-time
Role Description The Area Sales Specialist is a full-time, on-site role based in Barrie, ON, responsible for driving sales growth across designated territories. This position involves…
Added 1 hour ago
MH
eGIS Administrator
Manitoba Hydro
Winnipeg, MB
- Full-time
Under the limited supervision of the GDS Section Head, the eGIS Administrator is a Corporate support specialist for the operation, maintenance, training, continuity and continuous upgrade…

Western University

Technology Support Specialist (Applications Systems Support)

London, ON, Canada

The base salary will be $63,730 - $90,820 per annum. · Full-time

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Job details

Pay: The base salary will be $63,730 - $90,820 per annum.
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 3 years' experience providing customer support and business analysis on software related application systems in an academic institution
Posting language: English
Posted: Nov 4, 2026

Original job description

Classification & Regular Hours

Hours per Week: 35

Salary Grade: 13

The base salary will be $63,730 - $90,820 per annum. Starting salary will be aligned with the successful candidate’s experience, skills, and demonstrated qualifications.

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Schulich School of Medicine & Dentistry provides outstanding education within a research-intensive, distributed learning environment where tomorrow's physicians, dentists and health researchers and other scholars learn to be socially responsible leaders in the advancement of human health. The Schulich School of Medicine & Dentistry is the largest Faculty on the Western University campus and employs over 1,800 part time and full-time faculty and over 1,500 staff.

Information Services (IS) provides high-quality Information Technology and Management services to the School of Medicine & Dentistry in support of the School's mission.

Responsibilities

The Technology Support Specialist (Applications Systems Support) will provide support for enterprise level software application systems within the Schulich School of Medicine and Dentistry, including internally developed applications, and will provide secondary support for third party solutions as assigned by the Development Services Team Leader. The role will be responsible for defining and documenting business requirements for the development team, quality assurance testing/implementation services, and maintaining application processes that address the School's strategic needs. The Technology Support Specialist will be required to have familiarity with the business processes of all facets of the school including Admissions, Undergraduate Medical Education (UME), Undergraduate Dental Education (UDE), Post Graduate Medical Education (PGME), Graduate Studies, Medical Affairs and HR/Finance. The role will work with stakeholders, to ensure that systems are set up and used optimally. meeting the needs of the School and those it serves. Through an understanding of relevant processes and people, the Technology Support Specialist ensures the optimal use of the systems and coordinates and/or directly provides application system technical support, and end-user documentation.

Qualifications

Education:

3 year college diploma in Information Technology or Business Administration or a related field
University degree in Computer Science or Business Administration preferred

Experience:

3 years' experience providing customer support and business analysis on software related application systems in an academic institution
Experience with systems and business process analysis preferred

Knowledge, Skills & Abilities:

Knowledge of the Schulich School of Medicine and Dentistry, specifically all education related processing (Admissions, Undergraduate, Post-graduate) as well as Medical Sciences and Medical Affairs preferred
Familiarity with application systems development practices and project implementation preferred
Knowledge of system and software quality assurance best practices and methodologies and of process management methodologies
Excellent analytical and problem solving skills
Strong customer service skills with the ability to handle inquiries and resolve issues in a professional and timely manner
Project management skills, with the ability to meet tight deadlines and perform well under pressure
Ability to follow project management best practices as defined by the unit
Innovative and flexible critical thinking skills to adjust to and implement new processes or technology to the University s advantage
Ability to work independently and effectively as a member of the team to achieve department goals
Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines
Strong attention to detail with an ability to analyze and synthesize sizable amounts of detail/data to help identify and differentiate the symptoms and root causes of defined problems
Excellent communication skills to effectively interact with technical and non technical users
Self-driven, independent thinker who is highly motivated and possesses an intrinsic passion for quality
Ability to successfully manage meetings and prepare small presentations with customers and colleagues
Proficient in writing clear, concise procedural documentation
Critical thinking and discernment to assess and scope areas for improvement and an ability to offer creative solutions
Establishes a higher standard of performance excellence in key areas of responsibility, thus serving as a model for performance in this role
Advanced computer skills in Microsoft Office Suite

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

This position is an existing vacancy. This position is fully in-person, on-site. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

Interested applicants are asked to visit https://recruit.uwo.ca for further information and to apply online referencing job #44986 by 11:59PM on November 17th, 2026.

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More about this job

Responsibilities

Support enterprise application systems, including internally developed applications, and provide secondary support for assigned third-party solutions. Define and document business requirements, conduct quality assurance testing and implementation, maintain application processes, and coordinate technical support and user documentation with stakeholders.

Requirements

A three-year college diploma in Information Technology, Business Administration, or a related field is required; a university degree in Computer Science or Business Administration is preferred. The role requires three years of customer support and business analysis experience with software application systems in an academic institution, along with strong analytical, communication, project management, and quality assurance skills.

Skills

Customer Support
Business Analysis
Systems Analysis
Quality Assurance Testing
Project Management
Process Management
Problem Solving
Application Systems Support
Technical Support
End-User Documentation
Requirements Documentation
Microsoft Office Suite
Communication
Critical Thinking
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Application Systems
Internally Developed Applications
Third-Party Solutions
Business Requirements
Business Analysis
Systems Analysis
Quality Assurance
Software Testing
Project Implementation
Process Management
Application Support
Technical Support
End-User Documentation
Project Management
Customer Service
Microsoft Office Suite
Admissions
Undergraduate Medical Education
Undergraduate Dental Education
Postgraduate Medical Education
Graduate Studies
Medical Affairs
Higher Education

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